Matrox M9120 User Manual
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Matrox M9120 User Manual

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ENGLISH
®
Matrox
M-Series™
M9120 PCIe ×16 • M9120 Plus LP PCIe ×1 or ×16 •
M9125 PCIe ×16 • M9128 LP PCIe ×16 • M9138 LP PCIe ×16 •
M9140 LP PCIe ×16 • M9148 LP PCIe ×16 • M9188 PCIe ×16
User Guide
20070-301-0140
2013.01.25

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Summary of Contents for Matrox M9120

  • Page 1 Matrox M-Series™ M9120 PCIe ×16 • M9120 Plus LP PCIe ×1 or ×16 • M9125 PCIe ×16 • M9128 LP PCIe ×16 • M9138 LP PCIe ×16 • M9140 LP PCIe ×16 • M9148 LP PCIe ×16 • M9188 PCIe ×16...

  • Page 2: Table Of Contents

    Installation overview..........................6 Installing your graphics hardware ................7 Before you begin ............................7 Step-by-step installation...........................8 Securing the bracket of your Matrox card ....................9 Replacing brackets on your graphics card .....................10 Connecting your monitors ..................12 Before you begin .............................12 Step-by-step connection setup .......................13 Installing your Matrox software ................20...
  • Page 3 Customer support ....................38 Matrox Web.............................38 Technical support ...........................38 Driver and software download.......................39 View your warranty information......................39 Register your Matrox product........................39 Index ........................40 Matrox M-Series – User Guide...

  • Page 4: About This User Guide

    About this user guide Your Matrox user guide provides information on installing and using your Matrox hardware. For information on Matrox PowerDesk software features and options, see the help file included with your PowerDesk software. Note: This guide has references specific to version 2.12.00 or later of the Matrox display driver.

  • Page 5: Overview

    Windows® Server® 2012, Windows® 7, Windows® Vista®, Windows® Server® 2008, Windows® Server® 2008 R2, Windows® XP, and Windows® Server® 2003. 1 The hardware supplied with your Matrox product may vary depending on the SKU or part number of your product. For more information, contact your Matrox representative.

  • Page 6: Installation Overview

    Installation overview Note: If your Matrox product is already partially or fully installed on your computer, some or all the installation information in this guide may not apply to you. However, this information may be useful if you need to reinstall your Matrox product.

  • Page 7: Installing Your Graphics Hardware

    “Replacing brackets on your graphics card”, page Before you begin To avoid personal injury and to prevent damage to your computer or Matrox hardware, read the following guidelines before installing your Matrox graphics hardware. Preventing damage to your graphics hardware Always turn off your computer, unplug it, then wait for it to cool before touching any of the internal parts of your computer or installing your Matrox product.

  • Page 8: Step-By-Step Installation

    * With multi-display mode, you may be able to use your existing graphics card. For Windows XP, see Windows XP online help under “Install additional monitors”. For Windows Vista, see Windows Vista online help under “Add a second monitor”. Matrox M-Series – User Guide...

  • Page 9: Securing The Bracket Of Your Matrox Card

    20). Securing the bracket of your Matrox card Matrox M9140 only – To support the weight of your quad-monitor cable and avoid damaging your graphics card, you also need to secure a washer to the bracket of your graphics card.

  • Page 10: Replacing Brackets On Your Graphics Card

    Replacing brackets on your graphics card Most Matrox low-profile graphics cards ship with ATX brackets compatible with most systems. Low-profile graphics cards The following explains how to change brackets on your Matrox low-profile product. Remove the current bracket from your...
  • Page 11 Attach and fasten the new bracket with the two screws you just removed. Low-profile bracket Matrox M-Series – User Guide 11...

  • Page 12: Connecting Your Monitors

    Matrox online store (shopmatrox.com). Before you begin To avoid possible problems that could damage your monitors or prevent you from using your Matrox product, read the following guidelines before connecting your Matrox graphics hardware. Whenever you change your connection setup, make sure you’re using the correct connectors and that all connectors are properly fastened.

  • Page 13: Step-By-Step Connection Setup

    Monitor connector (DVI) Monitor connector (HD-15) Your Matrox card is now installed. Restart your computer and install your Matrox software (see “Installing your Matrox software”, page 20). Matrox M-Series – User Guide 13...
  • Page 14 Monitor connector (HD-15) Your Matrox card is now installed. Restart your computer and install your Matrox software (see “Installing your Matrox software”, page 20). 14 Matrox M-Series – User Guide...
  • Page 15 Monitor connector (DVI-D) Connect the second monitor If your monitor has a DisplayPort connector, connect your monitor directly to the DisplayPort connector labeled on the bracket of your Matrox card. Monitor connector (DisplayPort) Matrox M-Series – User Guide 15...
  • Page 16 DisplayPort connector. DisplayPort to DVI-D adapter Monitor connector (DVI-D) Your Matrox card is now installed. Restart your computer and install your Matrox software (see “Installing your Matrox software”, page 20). M9138 LP PCIe or M9148 LP PCIe WARNING:...
  • Page 17 Repeat step 1 for each monitor you want to DisplayPort adapter connect. Monitor connector (DisplayPort) Your Matrox card is now installed. Restart your computer and install your Matrox software (see “Installing your Matrox software”, page 20). M9140 LP PCIe Connect your quad-monitor...
  • Page 18 If another graphics card is installed in your computer, display numbering may be different. Your Matrox card is now installed. Restart your computer and install your Matrox software (see “Installing your Matrox software”, page 20).
  • Page 19 Repeat step 1 for each monitor you want to connect. Monitor connector (DisplayPort) Your Matrox card is now installed. Restart your computer and install your Matrox software (see “Installing your Matrox software”, page 20). Matrox M-Series – User Guide 19...

  • Page 20: Installing Your Matrox Software

    (www.matrox.com/graphics/en/support/drivers). Selecting the proper display driver Matrox makes available two types of display drivers. The display driver you install depends on the operating system you’re using and the graphics hardware installed in your system: Windows 8/7/Vista – WDDM (Windows Vista Display Driver Model) display drivers are designed and optimized for Windows versions beginning with Windows Vista.

  • Page 21: Hardware Detection

    Windows 7/Vista – Windows detects new hardware when you restart and installs a standard VGA driver. Windows XP – Windows detects new hardware when you restart. If Matrox display drivers haven’t been previously installed, Windows prompts you to install a display driver.

  • Page 22: Matrox Powerdesk Software

    Right-click your Windows desktop and select Launch Matrox PowerDesk Accessing Matrox PowerDesk help For information on Matrox PowerDesk software features and options, see the help file included with your PowerDesk software. While using Matrox PowerDesk software, you can access the help file in several ways:...

  • Page 23: Troubleshooting

    Solution If graphics hardware is built into your computer motherboard, your system may not have automatically disabled it when you inserted your Matrox card. Check your system manual for instructions on how to disable your computer’s built-in graphics hardware. Cause The BIOS of your Matrox graphics card may need to be updated or restored.
  • Page 24 BIOS. For information on how to change your computer BIOS settings, see your system manual. Download the latest BIOS update for your Matrox product. Matrox makes new BIOS updates available on the Matrox Technical Support Web site (www.matrox.com/graphics/en/support/drivers).
  • Page 25 (blank screen, rolling or overlapping screen images) Cause Analog monitors only – The Matrox display driver may be trying to use settings your monitor doesn’t support. This can happen if the display resolution was changed to one your monitor doesn’t support or if the monitor connected to your computer was changed without changing the display or monitor settings in the software.
  • Page 26 Matrox Driver Change/Remove Restart your computer for the changes to take effect. After your computer has restarted, install the latest display driver for your Matrox card. You may also need to reinstall other Matrox software. 26 Matrox M-Series – User Guide...
  • Page 27 Solution Try reinstalling your network drivers. Solution Try moving your Matrox graphics card to another PCIe slot in your computer. For instructions on how to safely install your Matrox card, see “Installing your graphics hardware”, page Matrox M-Series – User Guide 27...
  • Page 28 If there’s a graphics controller built into the motherboard of your computer, by changing your computer BIOS settings, you may be able to change which device controls your primary display. For more information, see your system manual. 28 Matrox M-Series – User Guide...
  • Page 29 (Software doesn’t work with a certain graphics card, or another graphics card doesn’t work at all) Cause If you have different models of graphics cards in your computer, your Matrox display driver may not support all the graphics cards in your computer. Solution Under Windows 7/Vista/XP, you can use different XDDM display drivers for different products.
  • Page 30 Screen image defects appear, program doesn’t run properly, or Windows doesn’t work properly (example: mouse pointer not drawn properly) Cause Some programs may not work properly with some Matrox acceleration. Solution Windows 8/7/Vista/XP – Disable Windows effects: Windows 8 –...
  • Page 31 Windows Vista Windows Classic Solution If possible, update your Matrox display driver. Matrox makes new display drivers available on the Matrox Technical Support Web site (www.matrox.com/graphics/en/support/drivers). Note: If your Matrox product was provided by the manufacturer of your computer, check the Web site of that manufacturer for the latest display driver.
  • Page 32 32 Matrox M-Series – User Guide...
  • Page 33 Solution To get a copy of a DVD video that’s compatible with the region code of your DVD player, contact the vendor of that video. Matrox M-Series – User Guide 33...
  • Page 34 Can’t record video Cause The video source may be copy protected. Your Matrox product may not let you make copies of copy-protected video. (Some video sources let you make a copy of a video, but you may not be able to make a copy of that copy.) Solution To get copies of a copy-protected video, contact the vendor of the video.

  • Page 35: Product Information

    H: 2.712" / 6.90 cm dimensions W: 0.750" / 1.91 cm W: 0.750" / 1.91 cm W: 0.750" / 1.91 cm W: 0.750" / 1.91 cm * Quad analog display upgrade kit available (see shopmatrox.com). Matrox M-Series – User Guide 35...

  • Page 36: Environmental

    650hPa (3,580 meters / 11,745 feet) Atmospheric pressure, operational to 1013hPa (0 meters / 0 feet) Atmospheric pressure, 192hPa (12,000 meters / 39,370 feet) non-operational and transportation to 1020hPa (-50 meters / -164 feet) 36 Matrox M-Series – User Guide...

  • Page 37: Notes

    VESA® standards: VBE 3.0 (Super VGA modes), DPMS (energy saving), and DDC-2B (Plug-and-Play monitor), DDC-CI, and DisplayPort 1.1a. To get the most of your Matrox product, we recommend using the highest color palette setting (a 32-bit color palette) for all your displays.

  • Page 38: Customer Support

    Matrox values your business and offers professional support for your Matrox product. If your product was purchased through a Matrox dealer, contact your dealer for product support. This is the quickest and most effective method of technical assistance. Your dealer is familiar with your complete system.

  • Page 39: Driver And Software Download

    Driver and software download A more recent display driver may support more features and may offer increased capabilities (such as higher display resolutions). Matrox makes the latest display drivers, software, and system utilities available on the Matrox Technical Support Web site (www.matrox.com/graphics/en/support/drivers).

  • Page 40: Index

    Customer support VESA PCI Express PowerDesk Display Video Accessing Primary Help Display driver Software Manufacturer – Product information Warning Matrox Features Selecting Warranty Specifications WDDM driver Web, Matrox Environtmental Registration Specifications Expansion slots XDDM driver 40 Matrox M-Series – User Guide...
  • Page 41 (extension 2026) • Attention: Conformity Group Matrox Declaration The Matrox hardware products supported by this guide comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) these devices may not cause harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation.
  • Page 42 B. (Español) Información para usuarios europeos – Declaración de conformidad Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la directiva de la CE 2004/108/EC para dispositivos digitales de Clase B. Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las normas EN55022/CISPR22 y EN55024/CISPR24.
  • Page 43 Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/en/weee) für Recycling-Informationen. (Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature elettriche ed elettroniche (RAEE) Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/en/weee) per le informazioni di riciclaggio. FRANCE Avertissement sur l’épilepsie À...
  • Page 44 Copyright © 2013 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati •...
  • Page 45 However, no responsibility is assumed by Matrox Graphics Inc. for its use, for its reproduction and/or distribution, in whole or in part;...
  • Page 46 Matrox Graphics Inc. 1055 Saint Regis Boulevard Web site: www.matrox.com/graphics Dorval, Quebec, Canada H9P 2T4 Technical support: North America: 1-800-361-1408 www.matrox.com/graphics/support International: (514) 822-6000 To locate the sales office nearest you, visit Email: graphics@matrox.com www.matrox.com/graphics/contact...

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M9128M9138M9140M9148M9188M9125 ... Show all

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