Matrox C900 User Manual

Matrox C900 User Manual

C-series
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ENGLISH
Matrox
C-Series
C900 • C680 • C420
User Guide
20216-301-0210
2017.03.20
1

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Summary of Contents for Matrox C900

  • Page 1 ENGLISH ™ ™ Matrox C-Series C900 • C680 • C420 User Guide 20216-301-0210 2017.03.20...
  • Page 2: Table Of Contents

    Installing multiple graphics cards ......................11 Connecting your monitors ..................13 Before you begin ............................13 Step-by-step connection setup ......................14 Installing your Matrox software ................16 Before you begin ............................16 Matrox PowerDesk software ................17 Accessing PowerDesk ..........................17 Accessing Matrox PowerDesk help .......................17 Troubleshooting ....................
  • Page 3 Customer support ....................23 Matrox web ............................23 Technical support ..........................23 Driver and software download ......................24 View your warranty information ......................24 View the open-source packages used by Matrox ..................24 Register your Matrox product .......................24 Matrox C-Series – User Guide...
  • Page 4: Matrox Safety Information

    Matrox safety information To ensure safe and reliable operation of your Matrox product, to avoid personal injury, and to prevent damage to your computer or Matrox hardware, read the following guidelines. Installation and operation Read and retain all instructions. Only use your Matrox product according to the instructions, operating ranges, and guidelines provided in the Matrox user guide and other related Matrox documentation.
  • Page 5: If Your Product Includes Laser-Based Technology

    Don’t attempt to open or repair a power supply unit (if one was supplied). Don’t attempt to open or repair your Matrox product. If there’s a fault with your Matrox product, review your Matrox warranty for more information. Matrox C-Series – User Guide...
  • Page 6: Overview

    Overview Thank you for purchasing a Matrox C-Series graphics card. This is a high-performance graphics card that supports PCIe® (PCI Express®) ×16 compliant systems and multi-monitor setups. System requirements Minimum 4 GB RAM (for 1 card), 12 GB RAM (for 2 cards) ®...
  • Page 7: More Information

    More information Your Matrox user guide provides information on installing and using your Matrox hardware. For information on Matrox PowerDesk software features and options, see the help file included with your PowerDesk software. We provide additional information in help and Readme files. Be sure to check for any last-minute release notes included with your product.
  • Page 8: Installing Your Graphics Hardware

    “Replacing brackets on your graphics card”, page Before you begin To avoid personal injury and to prevent damage to your computer or Matrox hardware, read the following guidelines before installing your Matrox graphics hardware. Preventing damage to your graphics hardware Always turn off your computer, unplug it, then wait for it to cool before touching any of the internal parts of your computer or installing your Matrox product.
  • Page 9: Step-By-Step Installation

    We recommend using a PCIe ×16 slot with 16 lane support. If your system has multiple PCIe ×16 slots, your choice of PCIe slot may affect your card or system performance. For more information, see your computer manual. Matrox C-Series – User Guide...
  • Page 10: Replacing Brackets On Your Graphics Card

    Secure the bracket of your Matrox card to the computer frame. Your Matrox card is now installed. Before restarting your computer, connect your monitor or monitors (see “Connecting your monitors”, page 13). After connecting, restart your computer and install your Matrox software (see “Installing your Matrox software”, page...
  • Page 11: Installing Multiple Graphics Cards

    Low-profile bracket Matrox C420 shown Installing multiple graphics cards You can install up to two (2) Matrox C-Series graphics cards in your system. The following card combinations are supported: Two (2) C420 Two (2) C680...
  • Page 12 Interconnecting multiple graphics cards (Framelock) Matrox C900 and C680 only – If you have multiple Matrox C-Series graphics cards installed in your system, you can framelock your outputs by interconnecting your graphics cards with a ribbon cable (sold separately). You can interconnect either two Matrox C900 graphics cards or two Matrox C680 graphics cards.
  • Page 13: Connecting Your Monitors

    Otherwise, the software may not be able to properly detect your monitors. 1 To connect to the bracket of your Matrox product, the overmold (or boot) of the mini HDMI connectors must respect the maximum width (0.551 inches/14 mm) and thickness (0.331 inches/8.4 mm) stated in the HDMI specifications.
  • Page 14: Step-By-Step Connection Setup

    HDMI connector Mini HDMI to HDMI cable labeled on the bracket of your Matrox card. If you don’t have a mini HDMI to HDMI cable, use a mini HDMI to HDMI adapter to connect your monitor cable to the mini...
  • Page 15 Repeat step 1 for each monitor you want to DisplayPort adapter connect. Monitor connector (DisplayPort) Your Matrox card is now installed. Restart your computer and install your Matrox software (see “Installing your Matrox software”, page 16). Matrox C-Series – User Guide 15...
  • Page 16: Installing Your Matrox Software

    Installing your Matrox software This section describes how to install your Matrox display driver and PowerDesk software for Windows 10, Windows 8.1, Windows Server 2012 R2, Windows Server 2008 R2, Windows 7, and Windows Embedded Standard 7. The installation of the display driver is the same for the 32-bit and 64-bit versions.
  • Page 17: Matrox Powerdesk Software

    Windows 10/8.1/7 – To access Matrox PowerDesk, right-click your Windows desktop and select Launch Matrox PowerDesk Accessing Matrox PowerDesk help For information on Matrox PowerDesk software features and options, see the help file included with your PowerDesk software. While using Matrox PowerDesk software, you can access the help file in several ways:...
  • Page 18: Troubleshooting

    Solution If graphics hardware is built into your computer motherboard, your system may not have automatically disabled it when you inserted your Matrox card. Check your system manual for instructions on how to disable your computer’s built-in graphics hardware. 18 Matrox C-Series – User Guide...
  • Page 19 Problem PowerDesk software isn’t installed Cause Windows 10/8.1 – If the Matrox display driver was installed or updated through Windows Update automatic driver installations, Matrox PowerDesk software may not be installed. Solution Run the setup program included with the Matrox display driver. The setup program automatically installs PowerDesk software for your Matrox product.
  • Page 20 Cause Windows 10/8.1/7 – If the Windows method for display driver installation was used (instead of running the setup program included with your Matrox display driver), the driver may not be installed for all the graphics cards it supports. Solution Run the setup program included with the Matrox display driver.
  • Page 21: Product Information

    Korea * Matrox C680 only – The C680-E4GBF SKU has 4 GB of memory. The C680-E2GBF SKU has 2 GB of memory. † Matrox C680 and C420 only – DVI and HDMI monitors are supported using identical third-party active adapters (sold separately).
  • Page 22: Environmental

    1020hPa (-50 meters / -164 feet) Notes and limitations Your Matrox graphics card is 100% VGA compatible. It’s also compatible with the following VESA® standards: VBE 3.0 (Super VGA modes), DPMS (energy saving), and DDC-2B (Plug-and-Play monitor), and DDC-CI.
  • Page 23: Customer Support

    Matrox values your business and offers professional support for your Matrox product. If your product was purchased through a Matrox dealer, contact your dealer for product support. This is the quickest and most effective method of technical assistance. Your dealer is familiar with your complete system.
  • Page 24: Driver And Software Download

    View your warranty information Matrox makes warranty information available on the Matrox site (www.matrox.com/warranty). View the open-source packages used by Matrox Matrox makes information about any open-source packages used for your product available on the Matrox site (www.matrox.com/graphics/en/support/drivers). Register your Matrox product Please register online (www.matrox.com/graphics/en/registration) to be eligible for customer...
  • Page 25 FCC Compliance Statement Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 26 A. (Español) Información para usuarios europeos – Declaración de conformidad Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la directiva de la CE 2014/30/EU para dispositivos digitales de Clase A. Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las normas EN55022/CISPR22 y EN55024/CISPR24.
  • Page 27 Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/en/weee) für Recycling-Informationen. (Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature elettriche ed elettroniche (RAEE) Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/en/weee) per le informazioni di riciclaggio. FRANCE Avertissement sur l’épilepsie À...
  • Page 28 2026) • Attention: Conformity Group Matrox Declaration The Matrox hardware products supported by this guide comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) these devices may not cause harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation.
  • Page 29 B. (Español) Información para usuarios europeos – Información sobre la conformidad Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la directiva de la CE 2014/30/EU para dispositivos digitales de Clase B. Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las normas EN55022/CISPR22 y EN55024/CISPR24.
  • Page 30 Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/en/weee) für Recycling-Informationen. (Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature elettriche ed elettroniche (RAEE) Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/en/weee) per le informazioni di riciclaggio. FRANCE Avertissement sur l’épilepsie À...
  • Page 31 Copyright © 2017 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati •...
  • Page 32 SD, SDHC and SDXC Logos are trademarks of SD-3C, LLC. • (English) Registered trademarks are registered in the United States, Canada, and/or other countries. All other nationally and internationally recognized trademarks and tradenames are hereby acknowledged. • (Français) Les marques déposées sont déposées aux États-Unis, au Canada et/ou dans d’autres pays.
  • Page 33 However, no responsibility is assumed by Matrox Graphics Inc. for its use, for its reproduction and/or distribution, in whole or in part;...
  • Page 34 Matrox Graphics Inc. 1055 Saint Regis Boulevard graphics@matrox.com Dorval, Quebec, Canada H9P 2T4 www.matrox.com/graphics (514) 822-6000...

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