Matrox ATC Series User Manual page 12

4
Cause
If display problems occur after the startup screen of your operating system, your software
monitor settings may be incorrect.
1
Solution
Make sure correct software monitor settings are selected.
If your primary display is still usable,
Otherwise, see the next troubleshooting item.
Problem After the startup screen, or after display settings are changed, the
screen image is garbled or unusable
(blank screen, rolling or overlapping screen images)
1
Cause
The Matrox display driver may be trying to use settings your monitor doesn't support. This
can happen if a monitor was never selected in the software and the display resolution was
changed to one your monitor doesn't support, or if the monitor connected to your computer
was changed without changing it in the software.
WARNING:
permanently damaged. For more information, see your monitor manual.
1
Solution
Windows 2000/XP –
If your primary display is unusable, restart your computer in VGA mode
1
in VGA mode", page
Right-click your Windows desktop background, then click
2
Move the
3
to its lowest setting, then click
Restart your computer normally.
4
Make sure the correct monitor is selected in Windows
5
settings", page
Restore your original display settings (see steps
6
2
Cause
Files on your system may have been deleted or corrupted.
1
Solution
Uninstall, then reinstall Matrox software:
Note:
software that may still be needed.
12 Matrox ATC – User Guide
If incorrect software monitor settings are applied, some monitors can be
10).
(Windows 2000) or
Screen area
9).
Before uninstalling software, make sure you have all the necessary files to reinstall
see "Configure your monitor settings", page
Screen resolution
.
OK
2 and 3).
9.
(see "Restarting
"
Properties Settings
(Windows XP) slider down
(see "Configure your monitor
.