Matrox Millennium G550 User Manual
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Matrox Millennium G550 User Manual

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Millennium G550
User Guide
10776-301-0100
2001.07.30

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Summary of Contents for Matrox Millennium G550

  • Page 1 Millennium G550 User Guide 10776-301-0100 2001.07.30...

  • Page 2: Hardware Installation

    * With multi-display mode, you may be able to use your existing graphics card. For Windows 98/Me/2000, see Windows 98/Me/2000 online help under “Multiple Display Support”. For Windows NT 4.0, only Matrox graphics card models supported by the Matrox display driver can be used.
  • Page 3 Replace the screw to secure the bracket of your Matrox card to the computer frame. Your Matrox card is now installed. Before restarting your computer, connect your monitor or monitors (see “Connection setup”, page 4). After connecting, restart your computer and install your Matrox software (see “Software installation”, page...

  • Page 4: Connection Setup

    Some monitors with DVI connectors support both digital and analog input. If you’re using one of these monitors with your Matrox product, make sure it’s configured to use the correct type of input. For more information, see your monitor documentation.
  • Page 5 If you have a DVI/HD-15 graphics card If your Matrox card has a DVI and an HD-15 connector, you can connect up to two HD-15 connector monitors directly to your card. HD-15 connector You can use the HD-15 connector on your card to connect an analog monitor.
  • Page 6 HD-15 connector (2) If you have an LFH-60 graphics card If your Matrox card only has an LFH-60 connector, you can connect up to two monitors to your card using a dual-monitor LFH-60 connector cable. The type of monitor you can connect to your card depends on the type of dual- monitor cable you have.
  • Page 7 Which connector the software uses for your main display depends on your connection setup. If your Matrox card has a DVI and an HD-15 connector, there are 3 conditions that determine which connector is used for your main display: "...

  • Page 8: Software Installation

    Windows reports finding a PCI adapter (even if you have an AGP card). Windows prompts you to install a display driver. Follow the on-screen instructions. (The Matrox Windows 98/Me display driver is in the Win9x folder of your Matrox installation CD-ROM. The Matrox Windows 2000 display driver is in the Win2k folder.)

  • Page 9: Display Setup

    Display setup Your Matrox display driver includes Matrox PowerDesk software. This software helps you get the most out of your Matrox graphics card. This section has important information on how to configure your display settings using Matrox PowerDesk software. Accessing PowerDesk property sheets Many display controls are on Matrox PowerDesk property sheets.

  • Page 10: Dualhead Multi-Display Setup

    DualHead Multi-Display setup With your Matrox graphics card, you can enable a second display (for example, a computer monitor or a TV) as part of your Windows desktop. This is the Matrox DualHead Multi-Display feature. To use this feature: Windows 98/Me/2000 – When you first restart your computer, you’ll be prompted to enable the DualHead Multi-Display feature.
  • Page 11 Other DualHead features If your Matrox graphics card has a second monitor connector you can also use these features: Windows 98/Me/2000 or NT 4.0 – – View a copy of your main display on your secondary display. Each DualHead Clone display can use different monitor settings (refresh rates).

  • Page 12: More Powerdesk Information

    More PowerDesk information For more information on Matrox PowerDesk: Windows 98/Me/2000 or NT 4.0 – For context-sensitive help where available, click the “ ” icon in the title bar, then click the item you want help on. Right-click a help topic for a pop-up menu that lets you print or copy it.

  • Page 13: Troubleshooting

    Windows 2000 – Press [Ctrl]+[Alt]+[Del] [Tab] [Tab] [Enter] ] (down arrow) [Enter] to restart your computer. Before Windows starts, press [F8] for the Windows startup menu to appear. Select “safe mode”, then press [Enter]. Matrox Graphics Card – User Guide...

  • Page 14: Main Troubleshooting

    Your Matrox card may not be properly installed. Solution Make sure your Matrox card is properly installed. Specifically, make sure the card is firmly inserted in its expansion slot and that all connections to it are firmly in place. For more information, see “Hardware installation”, page...
  • Page 15 For advanced users – If you have another VGA-compatible graphics card (ISA or PCI), you can try resetting the BIOS of your Matrox graphics card. Turn off your computer and insert the other graphics card into an expansion slot. For more information on expansion slots, see “Choose an expansion slot”, page...
  • Page 16 (blank screen, rolling or overlapping screen images) Cause The Matrox display driver may be trying to use settings your monitor doesn’t support. This can happen if a monitor was never selected in the software and the display resolution was changed to one your monitor doesn’t support, or if the monitor connected to your computer was changed without changing it in the software.
  • Page 17 Restart your computer normally. Select a monitor with the Matrox PowerDesk property sheet, then adjust your Monitor display settings. For more information, see the Matrox PowerDesk online documentation. Cause Files on your system may have been deleted or corrupted. Solution...

  • Page 18: More Information

    Document Format) files. To view or print PDF files, use the program, which you can Acrobat Reader install from the Matrox installation CD-ROM. This guide is available on the CD-ROM as a PDF file (Doc\English\Guide\Guide_en.pdf ). The online version of this guide has additional information, including the following sections: “Matrox...
  • Page 19 Matrox HeadCasting With Matrox HeadCasting, you can use real-time 3D animated heads in programs that support this feature. The 3D head can be an existing one or you can get a customized one (for example, using your own image). You can use HeadCasting with the following software included with certain Matrox products: –...

  • Page 20: Turn Off Computer

    TV or video recorder to view or record the secondary display of your Matrox graphics card. If a TV output adapter wasn’t included with your Matrox product, you can purchase it separately (see http://shopmatrox.com). This section describes how to use the TV output adapter TV output feature.

  • Page 21: Connect Video Output

    ). To match labels, see the documentation for your video devices. † If your TV only has an antenna or cable TV connector, you can use an RF modulator to connect it to your Matrox card. RF modulators are available at most electronics stores.

  • Page 22: Connect Audio Output

    S-video, see its documentation. To use a SCART adapter, connect the SCART end of the adapter to your TV or video recorder, then connect the other end to your Matrox TV adapter and sound card. * If your computer has no audio connector, you can use its (speaker) connector instead.

  • Page 23: Software Setup

    Software setup If a TV or video recorder is connected to your Matrox product, you can use TV output mode to view or record your display on your TV or video recorder. (To connect video devices to your computer, page 20.)

  • Page 24: Extra Troubleshooting

    Solution Windows 98/Me – For advanced users – Manually remove any old or new display drivers, then reinstall the latest display driver for your Matrox graphics card:. Note: Before removing software, make sure you have all the necessary files to reinstall software that may still be needed.
  • Page 25 In the following folders, remove all files or folders related to “PowerDesk” (pd*.*), “Matrox” or “MGA”. (For more information on some files, right-click on them in Windows Explorer, then click . The following paths assume default Properties Version installations and may be different on your computer.) "...
  • Page 26 . If you’re using multi-display mode, select Properties Settings Advanced Monitor a display before clicking Advanced Windows NT 4.0 – Access the Matrox PowerDesk property sheet (see “Accessing Monitor PowerDesk property sheets”, page 9). If you’re using multi-display mode, select a display number.
  • Page 27 Click Select customizations from the Matrox list From the Matrox monitor list, select the monitor model you’re using. If your monitor model doesn’t appear in the list, select a monitor that runs at 60 Hz at 640 × 480 (for example, ).
  • Page 28 Cause Your computer may not have given an interrupt request (IRQ) to your Matrox graphics card or may have given one used by another device in your computer. This may be because your computer’s “Plug-and-Play”...
  • Page 29 Your computer’s other BIOS settings may be incorrect. Solution Reset your computer BIOS settings to the factory defaults using your computer’s built-in BIOS setup utility. The factory defaults are usually the “safest” settings. Check your system manual for more information. Matrox Graphics Card – User Guide...
  • Page 30 (program uses Microsoft DirectX interface) Cause An older version of DirectX may be installed. The Matrox CD-ROM setup program installs DirectX, but some programs install an older version of DirectX (overwriting your version). To see what version of DirectX is installed:...
  • Page 31 Solution An update may be available for the program you’re using. This update may fix problems this program has with multi-display systems. For more information, contact the software distributor for the program you’re using. Matrox Graphics Card – User Guide...
  • Page 32 Restart your computer for changes to take effect. Note: To restore display adapters, repeat steps 3–7, but do the following in step 5: Windows 98/Me – Clear the check box. Disable in this hardware profile Windows 2000 – Click Enable Matrox Graphics Card – User Guide...
  • Page 33 Install the latest unified display driver for your Matrox graphics cards. (A unified display driver supports more than one model of graphics card.) This driver is available on the Matrox Web site (www.matrox.com/mga). Make sure that the display driver supports all Matrox products in your computer.
  • Page 34 Select a display and move it according to the physical position of the monitor it’s associated with. Note: In multi-display mode for Windows NT 4.0, you have limited control over the arrangement of your displays. For more information, see Matrox PowerDesk documentation. Problem Screen image defects appear, program doesn’t run properly, or Windows doesn’t work properly...
  • Page 35 Disable one or more features under Visual effects Solution If possible, update your Matrox display driver. Matrox makes new display drivers available on the Matrox Web site (www.matrox.com/mga) Note: If your Matrox product was provided by the manufacturer of your computer, check the Web site of that manufacturer for the latest display driver.
  • Page 36 Restart your computer. Note: If you identify a program that doesn’t work well with Matrox acceleration, please contact Matrox technical support (see page 54) and describe the problem. This information may help us come up with a fix or work-around in a future driver release.
  • Page 37 Move All Windows to Primary Display Solution Windows 2000 or NT 4.0 – Windows 2000 – Click the Matrox QuickDesk icon ( ) on your Windows taskbar, then click Multi-Display Controls Windows NT 4.0 – Access the Matrox PowerDesk...
  • Page 38 Make sure the drive you’re using (a hard disk drive or DVD drive) is using DMA (if your drive supports DMA transfers). To use DMA: WARNING: Not all drives support DMA well. For more information, see the documentation that came with your hard disk. Matrox Graphics Card – User Guide...
  • Page 39 16-bit color palette. To access display settings: Windows 98/Me/2000 – Right click your Windows desktop background, then click Properties Settings Windows NT 4.0 – Access the Matrox PowerDesk property sheet (see “Accessing Settings PowerDesk property sheets”, page Matrox Graphics Card – User Guide...
  • Page 40 Properties Device Manager Properties Look in the list box to see if your Matrox graphics card is assigned the same IRQ number as another PCI card in your computer. Solution Try moving the PCI card to another PCI slot in your computer. For more information, see the documentation for this card or see your system manual.
  • Page 41 . For more information, see your TV manual. VIDEO Solution If a video recorder is connected to your Matrox graphics card and the video recorder has a switch, set it to . For more information, see your video recorder manual.
  • Page 42 Cause Matrox software may not be set up for TV output. Particularly, the TV standard selected may not be correct. Solution Windows 98/Me/2000 or NT 4.0 – See “Software setup”, page Cause TV output isn’t supported with full-screen DOS display modes (for example, the information you see before Windows starts) or with standard VGA mode (for example, when you restart Windows in “safe mode”).
  • Page 43 Can’t record video with a video recorder Cause The video source may be copy protected. Your Matrox product may not let you make copies of copy-protected video. (Some video sources let you make a copy of a video, but you may not be able to make a copy of that copy.)
  • Page 44 Depending on your sound driver, certain labels may be different. For example, may be labeled Line In Line Cause The problem may be specific to the sound card you have. Solution For more information, see your sound card manual. Matrox Graphics Card – User Guide...

  • Page 45: Display Information

    10), each monitor has its own monitor settings (refresh rates). If you’re using two digital monitors at the same time (LFH-60 cards only), your Matrox hardware uses the same display resolution for both your monitors. If you select different resolutions for your displays, one of your display may use only a portion of the screen (the rest of the screen will be black).
  • Page 46 resolution available is the highest resolution supported by both monitors. If one of your monitors supports a higher resolution, it may use display scaling to fill the entire screen. For more information on what your monitors support, see their documentation. You may experience problems viewing certain types of video (for example, DVD video).

  • Page 47: Supported Vesa Modes

    Maximums may not be attainable at the highest display resolutions with a 24- or 32-bit color palette. Supported VESA modes (main display) In the table below, VESA modes supported by your Matrox graphics card are indicated by a VESA mode number. Many Super VGA DOS programs use VESA modes. Display...

  • Page 48: Hardware Information

    S-video, NTSC and PAL) Card type AGP 2× and 4× compatible Form factor ATX or low-profile * For Matrox products with a single connector, DualHead is supported with a dual-monitor cable (see “Connection setup”, page † See “TV output”, page Environmental specifications Minimum/maximum ambient operating temperatures: 0 to 55º...

  • Page 49: Digital Monitor Information

    * While using two digital monitors at the same time, certain limitations may apply. For more information, see page Maximum card dimensions for ATX cards 6.6 in. / 16.77 cm 3.15 in. / 8.00 cm Matrox Graphics Card – User Guide...
  • Page 50 Signal Signal Signal Analog red output Ground Not connected Analog green output Ground SDA (DDC) Analog blue output Ground TTL horizontal sync Not connected +5 V (DDC) TTL vertical sync Ground Ground SCL (DDC) Matrox Graphics Card – User Guide...
  • Page 51 Pin usage with Matrox TV output adapter (see “TV output”, page Signal Signal Signal Composite video Ground Not connected Y (S-video) Ground Shorted with 15 by adapter C (S-video) Ground Not used by adapter Not connected Not used by adapter...
  • Page 52 TMDS data 4+ TMDS data 3+ TMDS data 5+ DDC clock +5 V power TMDS clock shield Ground (for +5 V, Hsync, & DDC data TMDS clock+ VSync) Not connected Hot plug detection TMDS clock– Matrox Graphics Card – User Guide...
  • Page 53 TMDS clock data – Ground Analog blue output Not connected TMDS clock data+ HSYNC Analog red output Not connected TMDS data1– VSYNC Ground Not connected TMDS data1+ Ground * Only for Matrox products supporting digital monitors Matrox Graphics Card – User Guide...

  • Page 54: Customer Support

    Customer support Matrox Web and FTP sites Matrox is on the Internet with a World Wide Web (WWW) and File Transfer Protocol (FTP) site. Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material.

  • Page 55: Information We Need

    " Write a letter to Graphics Customer Support at our Corporate Headquarters. The address is: Matrox Graphics Inc., 1055 St. Regis Blvd., Dorval, QC, Canada, H9P 2T4. Information we need Please give a complete description of the problem, and include: Matrox card serial number, model number, revision number, BIOS number, driver type and version, and memory address at which the Matrox card is installed.

  • Page 56: Where To Get Information

    Windows 98/Me/2000 – Right-click the icon on your Windows desktop My Computer background, then click Properties Windows 98/Me/2000 – Click Programs Accessories System Tools System Information Windows NT 4.0 – Click Administrative Tools (Common) Windows NT Diagnostics Matrox Graphics Card – User Guide...
  • Page 57 (3) years from the date of purchase. This warranty applies only to the original end- user purchaser and is non-transferable. Conditions and limitations of Matrox’s warranty are stated below. 2. Matrox’s limited warranty covers only those defects which arise as a result of normal use of the hardware and does not apply to any: a.
  • Page 58 3. If you are still experiencing difficulties, please contact your dealer where you purchased your Matrox product. 4. If you must return a Matrox product, leave the configuration as it was when you were using it, and leave all identification stickers on the product. Pack the product in its original box and return to your Matrox dealer where the product was purchased, together with your proof of purchase.

  • Page 59: Software License Agreement

    • Making telecommunication data transmissions of the Software. Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser. Upon termination, for any reason, all copies of the Software must be immediately returned to Matrox, and the Original Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default.
  • Page 60 DirectX software setup – setup display – troubleshooting modes primary – display information online documentation unified display driver DualHead VESA expansion slots Plug-and-Play PowerDesk property sheets FTP, Matrox warning – warranty Web, Matrox Matrox Graphics Card – User Guide...
  • Page 61 Thank you for choosing Matrox Please register online (www.matrox.com/mga/registration/home.cfm) to be eligible for customer support, new product announcements, and information on special offers and upcoming events.
  • Page 62 9626 • Attention: Conformity Group Matrox Declaration The Matrox hardware products supported by this guide comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) these devices may not cause harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation.
  • Page 63 B. (Español) Información para usuarios europeos – Declaración de conformidad Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la directiva de la CE 89/336/EEC para dispositivos digitales de Clase B. Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las normas EN55022/CISPR22 y EN55024/CISPR24.
  • Page 64 FRANCE Avertissement sur l’épilepsie À lire avant toute utilisation d’un jeu vidéo par vous-même ou votre enfant Certaines personnes sont susceptibles de faire des crises d’épilepsie ou d’avoir des pertes de conscience à la vue de certains types de lumières clignotantes ou d’éléments fréquents dans notre environnement quotidien.
  • Page 65 Copyright © 2001 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati • Marcas registradas Matrox Electronic Systems Ltd.
  • Page 66 THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE. Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The information provided by this document is believed to be accurate and reliable. However, no responsibility is assumed by Matrox Graphics Inc.
  • Page 67 Fax: 01 45.60.62.05 E-mail: graphic.tech.uk@matrox.com Support technique: 01.45.60.62.75 www.matrox.com/mga/francais/support/tech_support/tech_request_form.cfm Italia Site Web: www.matrox.com/mga/francais/ Agenzia Italiana di Matrox Graphics Inc. 3G electronics Hong Kong via Boncompagni 3B Matrox Asia Ltd. 20139 Milano, Italia 12/F, Guangdong Investment Tower Fax: 02-5253045 148 Connaught Road Central...

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