Table of Contents
Advertisement
Troubleshooting
Viewing the Error History on the Control Panel
When errors occur on the device, they are logged into an error history file by date, time, and associated
fault code. You can use this list to identify trends and resolve problems.
To view the error history:
1.
At the printer control panel, press the Home button.
Touch Device.
2.
3.
Touch Notifications.
4.
Touch Fault History.
To exit, touch X.
5.
6.
To exit the Notifications screen, touch X.
To return to the Home screen, press the Home button.
7.
The Embedded Web Server
The Embedded Web Server is the administration and configuration software that is installed in the
printer. It allows System Administrators to modify network and system settings on the printer remotely
using a Web browser.
You can check the status of the printer, monitor paper and supply levels, and submit and track print jobs.
All these functions can be accessed from the convenience of your computer.
The Embedded Web Server requires:
•
A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux
environments.
•
TCP/IP and HTTP enabled in the printer.
•
A network-connected computer with a Web browser that supports JavaScript.
Online Support Assistant
The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to
solve your printer problems. You can find solutions for print-quality problems, paper jams, software
installation issues, and more.
To access the Online Support Assistant, go to www.xerox.com/office/ALB80XXsupport.
Information Pages
Your printer has a set of information pages that you can print. These pages include configuration and
font information, demonstration pages, and more. For details, refer to
262
Xerox
AltaLink
®
®
User Guide
B80XX Series Multifunction Printer
Information Pages
on page 40.
Advertisement
Chapters
Table of Contents
Troubleshooting
