Appendix C: Customer Service And Support - Accusys ExaSAN SWF16 User Manual

Appendix C: Customer Service and Support

C.1 System Log
When you contact us for technical support, our support staff might ask for your system
log file for troubleshooting purpose.
Go to the ExaSAN switch GUI, select the "Event Management" icon. Follow instructions
there to download the log file.
C.2 Contact Us
For customer services and technical support, locate an Accusys office near you from
the link below:
http://www.accusys.com.tw/about/contact.htm
Or, you may email us at
C.3 Our Website
Please visit our websites frequently for the most up-to-date product and support
information.
All countries: www.accusys.com.tw
Korea: http://accusys.co.kr
User Guide
support@accusys.com.tw
Caution
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE.
Appendices
Page 6-7