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Christie DWU500SA User Manual

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User Manual
020-001919-04
Christie Captiva Series
DWU500S, DWU500SA

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Summary of Contents for Christie DWU500SA

  • Page 1 User Manual 020-001919-04 Christie Captiva Series DWU500S, DWU500SA...
  • Page 2 Christie's control such as maintenance of the product in proper working conditions. Performance specifications are based on information available at the time of printing. Christie makes no warranty of any kind with regard to this material, including, but not limited to, implied warranties of fitness for a particular purpose.

  • Page 3: Table Of Contents

    ..........32 DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.
  • Page 4 On-screen display tree ......... . . 55 DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 5: Introduction

    Safety and warning guidelines This projector must be operated in an environment that meets the operating range specification. Use only the attachments and/or accessories recommended by Christie. Use of others may result in the risk of fire, shock, or personal injury.

  • Page 6: Ac/Power Precautions

    Caution! If not avoided, the following could result in minor or moderate injury. • ELECTRICAL and BURN HAZARD! Use caution when accessing internal components. • Only Christie qualified technicians are authorized to use the tools provided in the toolbox. Laser safety precautions This product is classified as Class 1 Laser Product-Risk Group 2 according to IEC 60825-1:2014, EN 60825-1:2014/A11:2021 complies with 21 CFR 1040.10 and 1040.11 except for conformance as a...

  • Page 7: Product Labels

    Learn about the labels that may be used on the product. Labels on your product may be yellow or black and white. General hazards Hazard warnings also apply to accessories once they are installed in a Christie product that is connected to power. Fire and Shock Hazard To prevent fire or shock hazards, do not expose this product to rain or moisture.

  • Page 8: Mandatory Action

    1 m of the product, avoid eye exposure to avoid temporary or permanent eye damage. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 9: Projector Components

    Adjusts the focus. Adjustable feet Raises or lowers the feet to level the projector. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 10: Top View

    Connects the projector to external devices. AC input Connects to the supplied power adapter (100-240V). DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 11: Left View

    Provides cooling to the projector. Keep these vents unobstructed to prevent (exhaust) the projector from overheating. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 12: Built-In Keypad

    Selects an input signal. Menu Displays the on-screen display (OSD) menu. Enter Confirms your item selection. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 13: Input/Output (I/O) Panel

    HDMI1 Audio Out SERVICE (USB Type B) Audio In RJ-45 Microphone USB Type A DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 14: Ir Remote Keypad

    Zooms in the projector display. AUTO Automatically synchronizes the projector to the input source. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.
  • Page 15 Pauses the screen image. Select it again to resume the screen image. HDMI1 Selects the HDMI1 connector. HDMI2 Selects the HDMI2 connector. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 16: Led Status Indicators

    Scalar Download mode Solid Solid Solid Solid POWERGOOD NG Solid Solid Overheat Solid LD Overheat Solid DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 17: Product Documentation

    Product documentation For installation, setup, and user information, see the product documentation available on the Christie Digital Systems USA Inc. website at www.christiedigital.com. Read all instructions before using or servicing this product. 1. Access the documentation from the Christie website: •...

  • Page 18: Installation

    Audio output cable VGA in cable RJ45 cable Microphone cable HDMI cable USB disk drive DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 19: Connecting To Video Equipment

    • This diagram is for illustrative purposes only and does not indicate the accessories supplied with the projector. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 20: Powering The Projector On/Off

    • When the power mode is in Standby mode (power consumption < 0.5W), the VGA output/input and audio are deactivated when the projector is in standby. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 21: Powering The Projector Off

    3. Disconnect the power cord from the electrical outlet and the projector. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 22: Adjusting The Projector Position

    Portrait Projection (Left) Portrait Projection (Right) Case E Case F Ceiling Table Upward Projection Downward Projection DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 23: Installing The Ceiling Mount

    Installation Installing the ceiling mount Mount the projector with a Christie-approved mount, using the four mounting points on the underside of the projector. Refer to the installation instructions and safety guidelines provided in the kit. See List of components on page 50.

  • Page 24: Operation

    4. To exit menus if at top level, select EXIT. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 25: Picture Menu

    • Pink • Dark Green Brightness Adjusts the intensity of the image. 0 to 100 DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.
  • Page 26 • Gain (Blue for White)(0 to 199) • Green • Blue • Cyan • Magenta • Yellow • White DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 27: Screen Menu

    Pixel phase can adjust the phase of the pixel-sampling clock relative to the incoming signal. (Analog RGB signals only.) DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.
  • Page 28 • H. Position (-200 to 200) or vertically. • V. Position (60 to 60) DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 29: Geometry Correction

    Allow the image to be squeezed to fit an area defined by moving each of the four corners’ x and y position. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 30: Settings Menu

    • Simplified Chinese • Japanese Screen Type Selects the screen type. • 16:9 • 16:10 DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.
  • Page 31 • Top Reset Restores all settings to their default • Yes value. • No DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 32: Volume Menu

    Adjusts the volume. 0 to 30 Microphone Adjusts the microphone volume. 0 to 30 Volume DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 33: Options Menu

    0 to 990 mins (Min.) after it has been on for a specified amount of time. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.
  • Page 34 Information Displays the projector settings. (Read-only) — Projector ID Sets the projector ID. — DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 35: Ssi Settings

    LD luminance such that the • Off brightness maintains consistent with time. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 36: 3D Menu

    3D@120Hz. • Side-by-Side (Half) • Top and Bottom • Frame Sequential • Field Sequential DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 37: Lan Menu

    Assigns the network IP address. — Subnet Mask Assigns the network subnet mask. — DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.
  • Page 38 Displays the contact information. (Read-only) — Reset Performs factory reset on the network • Yes settings. • No DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 39: Using Web User Interface

    4. Open a web browser and enter the projector address in the browser address bar. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.
  • Page 40 6. In the Password field, enter the password. The default password is admin. 7. Select Login. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 41: Troubleshooting

    Verify the resolution setting is lower than or equal to WUXGA (1920 × 1200). b. Switch to the Monitor tab. c. Select Change. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 42: Presentation Is Not Displayed

    Resolution Refer to your computer manual for information on changing the method of reactivation. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 43: Unstable Or Flickering Images

    When you play anamorphic DVD or 16:9 DVD, the projector shows the best image if the projector display mode is set to 16:9 in the on-screen display. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 44: Image Is Not The Correct Size

    Contact your IT engineer if the steps above cannot resolve the network issue. • Turning off DHCP returns back to default setting if DHCP on fails. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 45: Connection Fail With New Ip Address

    • Contact your network engineer if the steps above cannot resolve the network issue. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 46: Specifications

    Specifications Learn about the product specifications. Due to continuing research, specifications are subject to change without notice. Inputs The following table details the inputs for DWU500S, DWU500SA. RB in the Resolution column indicates reduced blanking. Resolution Frame rate (Hz) HDMI...
  • Page 47 1280x800 1280x800 1280x800 1280x960 1280x960 1280x960 1280x960 1280x1024 1280x1024 1280x1024 1280x1024 1280x1024 1360x768 1360x768 DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.
  • Page 48 50(25) 1920X1080 60(30) 1920X1200RB 1920X1200RB 3840x2160 3840x2160 3840x2160 3840x2160 3840x2160 4096x2160 4096x2160 4096x2160 4096x2160 DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 49: Key Features

    4-corner adjustment in the on-screen display (OSD) • Maximum product weight: 5.8 kg (12.8 lbs) DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 50: List Of Components

    Operating position Fixed installation Static mount in specified orientations with occasional re-location between rooms DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 51: Physical Operating Environment

    Maximum power consumption, LAN mode Input < 2W Maximum power consumption, Standby mode Input < 0.5W DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 52: Regulatory

    (SJ/T11363-2006), and the applicable product marking requirement (SJ/T11364-2006). DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 53: Marking

    Radio Equipment Directive (RED) 2014/53/EU (if product has RF function) • RoHS Directive 2011/65/EU DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 54: Ce Notice

    Such use must be avoided unless the user takes special measures to reduce electromagnetic emissions to prevent interference to the reception of radio and television broadcasts. DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

  • Page 55: On-Screen Display Tree

    Defined by signal Clock Defined by signal H.Position Defined by signal V.Position Defined by signal DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.
  • Page 56 French Arabic Dutch Norwegian Danish Simplified Chinese Polish Korean Russian Spanish Traditional Chinese Italian DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.
  • Page 57 Change password Input password Remote Sensor Front Reset Volume Output Speaker Line Out Microphone Mute DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.
  • Page 58 Cleaning up reminder Information (Display only) Projector ID Value adjust Auto 3D Tech. DLP-Link 3D Invert DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.
  • Page 59 Group Name (Display only) Projector Name (Display only) Location (Display only) Contact (Display only) Reset DWU500S, DWU500SA User Manual 020-001919-04 Rev. 1 (10-2024) Copyright ©2024 Christie Digital Systems USA Inc. All rights reserved. If printed, please recycle this document after use.

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