idp SMART Series User Manual page 77

7 Ribbon Seek Err
8 Ribbon Move Err
9 MAG R/W Error
10 MAG T1 Error
No LCD Message
11 MAG T2 Error
12 MAG T3 Error
13 Printing Error
14 Init Error
The printer can't search the ribbon panel in printing or booting up
-. Check the operating state of the Ribbon Motor
-. Check the operating state of the ribbon encoder sensor and gears
-. Check and clean the Color In/Out Sensor
-. Check the operating state of the color in/out Sensor
The printer can't wind the ribbon in printing or booting up.
-. Check the operating state of the Ribbon Motor
-. Check the operating state of the ribbon encoder sensor and gears
Fail to read or write the magnetic stripe.
-. Check the surface and direction of magnetic card
-. Check the coercivity of magnetic card and encoding configuration
-. Check the rollers, encoder and cards, and clean them if they are polluted
Fail to read a track 1 of the magnetic stripe.
-. Check the surface and direction of magnetic card
-. Check the coercivity of magnetic card and encoding configuration
-. Check the rollers, encoder and cards, and clean them if they are polluted
Description and Countermeasures
Fail to read a track 2 of the magnetic stripe.
-. Check the surface and direction of magnetic card
-. Check the coercivity of magnetic card and encoding configuration
-. Check the rollers, encoder and cards, and clean them if they are polluted
Fail to read a track 3 of the magnetic stripe.
-. Check the surface and direction of magnetic card
-. Check the coercivity of magnetic card and encoding configuration
-. Check the rollers, encoder and cards, and clean them if they are polluted
Error occurs while printing
-. Check a card is jammed
-. Check usage of a genuine ribbon and cards
-. Check the rollers and cards, and clean them if they are polluted
Error occurs while initializing
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