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Edge10 EDGESTORE NAS400 User Manual

Edge10 nas400: user guide
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E
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DGE
TORE
NAS400

User Manual

Version 1.0

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Summary of Contents for Edge10 EDGESTORE NAS400

  • Page 1: User Manual

    TORE NAS400 User Manual Version 1.0...

  • Page 2: Important Data Protection Information

    Important data protection information You should back up all data before installing any drive controller or storage peripheral. Edge10 is not responsible for any loss of data resulting from the use, disuse or misuse of this or any other Edge10 product.

  • Page 3: Table Of Contents

    Chapter 2: Installation and Setup ......5 Unpacking the EdgeStore NAS400 ......5 Installing Disk Drives .
  • Page 4 Chapter 4: One Touch Backup ......43 Enabling One Touch Backup ......43 Creating a Backup Schedule .
  • Page 5 Chapter 6: EASM, cont. Managing Users and Groups, cont. Creating a Group ........67 Adding Members to a Group .
  • Page 6 Chapter 6: EASM, cont. Managing the Network Connection ......88 Viewing Network Setup Information .....88 Making Network Settings .
  • Page 7 Chapter 7: Technology Background, cont. Spare Drive ......... .107 Automatic Rebuilding .
  • Page 8 Appendix B: Maintenance ....... . .143 Upgrading the Firmware ....... .143 Rebooting the EdgeStore .

  • Page 9: Chapter 1: Introduction To Edgestore

    About This Manual This Product Manual describes how to setup, use, and maintain the EdgeStore NAS400. It also describes how to use the NAS Setup Wizard, SmartSYNC utility, and Edge10 Advanced Storage Manager (EASM) software. This manual includes a full table of contents, chapter task lists, and numerous cross-references to help you find the specific information you are looking for.

  • Page 10: Architecture

    Architecture The EdgeStore NAS400’s architecture is based on the Freescale MPC8343 microprocessor and the Promise PDC40719 Serial ATA RAID Controller. The Gigabit Ethernet port is used for the data transfer and management. The USB ports are used for a printer, expansion drives, and Uninterruptable Power Supply (UPS).

  • Page 11: Specifications

    • SmartSYNC Backup Utility • Setup Wizard Utility Specifications • Disk drive support: • Four 1.5 Gb/s or 3 Gb/s SATA 3.5-inch disk drives • Conforms to Serial ATA 1.0 specification and Serial ATA II: Extensions to Serial ATA 1.0 specification (SATA II, phase I specification) •...

  • Page 12: Compatible Backup Software

    • Hardware monitoring of: • • Temperature • Power Compatible Backup Software EdgeStore NAS400 is compatible with the following backup software products: • VERITAS® NetBackup/Backup Exec™ • CA BrightStor™ARCserve/Enterprise • LEGATO® NetWorker™ • Syncsort Backup Express • Microsoft Backup Software for Windows 95/98/NT/2000/ME/XP •...

  • Page 13: Chapter 2: Installation And Setup

    Setting up the EdgeStore (page 13) • Connecting to EASM (page 17) • Shutting Down the EdgeStore (page 20) Unpacking the EdgeStore NAS400 The EdgeStore NAS400 box contains the following items: • EdgeStore NAS400 Unit • Quick Start Guide •...
  • Page 14 Figure 1. EdgeStore NAS400 Front View Note: This EdgeStore is shown without the front door. Figure 2. EdgeStore NAS400 Rear View Disk Drive Drive Carrier Disk Status Disk Activity Power Button System Status Ethernet Activity LED One Touch Backup Button...

  • Page 15: Installing Disk Drives

    Installing Disk Drives You can populate the EdgeStore NAS400 with SATA 1.5 Gb/s or 3.0 Gb/s disk drives. For optimal performance, install disk drives of the same model and capacity. Your disk drives will become a RAID Volume on the EdgeStore.

  • Page 16: Connecting The Power

    Connecting the Power To power the EdgeStore: Attach the power cord on the back of the EdgeStore enclosure and plug the other end into the power source. See Figure 2. On the front of the EdgeStore, press the power button. See Figure 1. It takes about a minute to boot the EdgeStore.
  • Page 17 The first installer screen appears. Click the Next button to begin installation. The License Agreement screen appears. Click the “I accept the terms...” option, then click the Next button.
  • Page 18 The Customer Information screen appears. Type a user name and organization name into the respective fields or leave them unchanged to accept the default entries. Click the Install option for: • Anyone who uses this computer (all users) • Only for me (the current user) Click the Next button.
  • Page 19 The Ready to Install screen appears. Click the Install button to proceed with installation. When the installation is finished, the final installation screen appears. Click to Finish button to close the installer.

  • Page 20: Optional. Selecting Your Network

    EdgeStore, NAS Setup Wizard, and SmartSYNC utility are all connected to the same network. The Configuration Tool performs that function. To make your network selection: From the Windows Start menu, choose Programs, then Edge10 NAS Utility, and then Configuration Tool. The Change system configuration screen appears.

  • Page 21: Setting Up The Edgestore

    EdgeStore. The SmartWizard performs the setup procedures on your EdgeStore. To set up your EdgeStore: From the Windows Start menu, choose Programs, then Edge10 NAS Utility, then SmartWizard. The SmartWizard welcome screen appears.
  • Page 22 Advanced mode, see “Appendix A: SmartWizard Advanced Mode” on page 135. Click Next >> to continue. The Discovering Edge10 NAS screen appears. The EdgeStore is listed as a NAS400. Highlight the EdgeStore you are initiating, then click Next >> to continue.
  • Page 23 The Login dialog box appears. Type admin into the Password field, then click OK. The password is case sensitive. The Select a Device Name screen appears. Select a Device Name (drive letter) to represent the default folder on the EdgeStore as a network drive on your PC. The list begins with Z and goes in reverse alphabetical order.
  • Page 24 The System Message appears. Click the Yes button to begin the system initiation. The Wizard requires several minutes to configure your EdgeStore, depending on the size of your disk drives. When the Wizard is done another System Message appears. Click OK to finish the system initiation. The Wizard creates a RAID Volume and a default folder called Public.

  • Page 25: Connecting To Easm

    To access the EdgeStore in your browser, you must know the EdgeStore’s IP address. Use SmartSYNC for this purpose. From the Windows Start menu, choose Programs, then Edge10 NAS Utility, and then SmartSYNC. To open the SmartSYNC window, in the Windows application tray (lower right corner of the screen), double-click the SmartSYNC icon.

  • Page 26: Easm In Your Browser

    EASM in your Browser To log into EASM in your browser: Start your Browser. In the Browser address field, type in the IP address of the EdgeStore. See “Finding the EdgeStore’s IP Address” on page 17. Note that the IP address shown below is only an example. The IP address you type into your browser will be different.

  • Page 27: Easm In Smartsync

    EASM in SmartSYNC To log into EASM in SmartSYNC: In the Windows application tray (lower right corner of the screen), double-click the SmartSYNC icon (right). SmartSYNC opens with the Server Information tab displayed. Click the Open GUI button (right). Your default browser starts and the EASM login screen displays. Type the user name and password in the respective fields, then click the Login button.

  • Page 28: Shutting Down The Edgestore

    Shutting Down the EdgeStore To shut down the EdgeStore, press and hold the power button for five seconds. See Figure 3. The system status LED turns red, then goes dark. To restart the EdgeStore, press the power button again. Figure 3. Press and hold the Power button for 5 seconds Note: This EdgeStore is shown without the front door.

  • Page 29: Chapter 3: Connecting To The Edgestore

    Chapter 3: Connecting to the EdgeStore • Setting up a Network Drive on a Windows PC (page 21) • Setting up a Network Drive on a UNIX or Linux PC (page 24) • Setting up a Network Drive on a Macintosh PC (page 27) •...
  • Page 30 See “Finding the EdgeStore’s IP Address” on page 17. The EdgeStore appears in the search results list. Double-click the EdgeStore to show the Public folder and any other folders you have created. EdgeStore (NAS400) found on the network...
  • Page 31 Right-click the folder you want and choose Map Network Drive from the dropdown menu. The Map Network Drive dialog box appears. In the Map Network Drive dialog box, choose a drive letter and click the Finish button. Double-click the My Computer icon on your Windows desktop.

  • Page 32: Setting Up A Network Drive On A Unix Or Linux Pc

    In the Tree, click the + beside the File & Print icon to expand the Tree. Click the Protocol Control icon, then click the UNIX/Linux tab. Next to Service, click the Enable option, then click the OK button. EdgeStore (NAS400) under Network Drives...
  • Page 33 The UNIX/Linux protocol enables UNIX and Linux PCs to connect to EdgeStore. Click the File Sharing icon in the tree. Click the Modify tab. Check the Unix/Linux box, then click the OK button. The UNIX/Linux file sharing enables UNIX and Linux PCs to access folders on the EdgeStore.

  • Page 34: On The Linux Pc With Graphic Desktop

    Linux, you might have to adapt the procedure. See your OS documentation. From the Applications menu, choose Network Servers. In the Network window, double-click Windows Network. Note that the EdgeStore (NAS400) is identified by its server name. Double-click the EdgeStore icon.

  • Page 35: Setting Up A Network Drive On A Macintosh Pc

    Double-click the folder you want. If this is the first time you accessed this folder, an Authentication dialog box opens. Type the user name and password in the respective fields, then click the OK button. The default user name is admin. The default password is admin. The user name and password are case sensitive.
  • Page 36 Next to Service, click the Enable option, then click the OK button. The Macintosh protocol enables Macintosh PCs to connect to EdgeStore. Click the File Sharing icon in the Tree. Click the Modify tab. Check the Macintosh box, then click the OK button. The Macintosh file sharing enables Macintosh PCs to access folders on the EdgeStore.

  • Page 37: On The Macintosh Pc

    On the Macintosh PC From the Go menu, choose Connect to Server. In the Connect to Server dialog box, type afp://192.168.1.110 and click the Connect button. Note that the IP address shown below is only an example. The IP address you type in the dialog box on your Macintosh will be different.
  • Page 38 Note that the EdgeStore (NAS400) is identified by its server name. In the Select the volumes dialog box, click the folder you want, then click the OK button. In the Welcome screen, click the OK button.

  • Page 39: Connecting A Usb Printer To Edgestore

    A window opens on the Macintosh desktop to access the folder on the EdgeStore. You can now copy files to and from the folder on the EdgeStore. Connecting a USB Printer to EdgeStore To connect a USB printer to the EdgeStore: Set up your printer according to the printer’s Setup Guide or User Manual.

  • Page 40: Setting Up The Print Server On Edgestore

    Setting up the Print Server on EdgeStore To set up the EdgeStore’s print server: Start EASM. See “EASM in your Browser” on page 18 or “EASM in SmartSYNC” on page 19. In the Tree, on the left side of the EASM screen, click the + beside the File & Print icon to expand the Tree.
  • Page 41 If the Connect to dialog box appears, type the user name and password in the respective fields, then click the OK button. The default user name is admin. The default password is admin. The user name and password are case sensitive. Right-click the usbptr1 icon folder and choose Connect...

  • Page 42: Setting Up Linux Printing

    In the Add Printer Wizard, click the Manufacturer and model name of your USB printer, then click the OK button. In the Add Printer Wizard, click the OK button. To verify printer installation, in the Windows Start menu, choose Settings, then Printers and Faxes.
  • Page 43 From the Select a queue type dropdown menu, choose Network Windows (SMB). Scroll the list and click the triangle icon beside EdgeStore. Note that the EdgeStore (NAS400) is identified by its server name. USBPTR01 appears below the EdgeStore and represents the USB printer connected to the EdgeStore.
  • Page 44 In the User name and Password fields, type admin, then click the OK button. The user name and password are case sensitive. The Printer Model dialog box opens. From the dropdown menu, choose the manufacturer of your printer. From the model list, highlight the model of your computer. Then click the Forward button.

  • Page 45: Setting Up Macintosh Printing

    USBPTR01 is added to your printer list. Setting up Macintosh Printing To set up printing on a Macintosh PC: From the Apple Menu, choose System Preferences. Double-click the Print & Fax icon. Click the Setup Printers button. In the Printer List, click the Add icon. The Printer List displays a new panel.
  • Page 46 Type the user name and password in the respective fields, then click the OK button. The default user name is admin. The default password is admin. The user name and password are case sensitive. The printer list displays a new panel. Highlight the USBPTR01 in the list.

  • Page 47: Connecting A Usb Drive

    11. Click the Add button. USBPTR01 is added to your printer list. Connecting a USB Drive To connect a USB drive to the EdgeStore, attach the USB cable from your external drive to one of the USB connections on the back of the EdgeStore. If you have a USB memory stick, attach it directly to one of the USB connections or use a USB cable, whichever is more convenient.
  • Page 48 usbdisk folder does not appear. See “Formatting an External USB Drive or Memory Stick” on page 83. Windows PC The USB drive appears as a folder on the EdgeStore when you create a network drive on a Windows PC. Follow the procedure “Setting up a Network Drive on a Windows PC” on page 21, but choose the usbdisk folder instead of the public folder.
  • Page 49 Chapter 3: Connecting to the EdgeStore Linux PC The USB drive appears as a folder on the EdgeStore when you create a network drive on a Linux PC. Follow the procedure “Setting up a Network Drive on a UNIX or Linux PC” on page 24, but choose the USBDISK folder instead of the PUBLIC folder.

  • Page 50: Disconnecting A Usb Drive

    Disconnecting a USB Drive To disconnect a USB drive or memory stick from the EdgeStore: Be sure that no files on the USB drive or memory stick are still open. Unplug the USB drive or memory stick from the EdgeStore. The EdgeStore automatically unmounts the USB drive or memory stick.

  • Page 51: Chapter 4: One Touch Backup

    Chapter 4: One Touch Backup • Enabling One Touch Backup (page 43) • Creating a Backup Schedule (page 44) • Performing a One Touch Backup (page 45) • Viewing Your Backup Files (page 46) • Restoring Your Backup Files (page 47) One Touch Backup enables you to make a quick, automated backup of a selected folder on your PC, at the touch of a button.

  • Page 52: Creating A Backup Schedule

    On the One Touch Backup tab, click the Enable button for One Touch Backup Services, then click the OK button. Creating a Backup Schedule For each folder you want to backup, you must create a backup schedule. To create a Backup Schedule in SmartSYNC: On the Windows desktop, double-click the SmartSYNC icon (right).

  • Page 53: Performing A One Touch Backup

    • If you chose daily, choose the time of day in the hour (24-hour clock) and minutes dropdown menu. • If you chose weekly, choose the time of day and day of the week in the hour (24-hour clock), minutes, and day dropdown menus. 10.

  • Page 54: Viewing Your Backup Files

    Within moments, the folders you specified are backed up onto the EdgeStore. The One Touch Backup function backs up all of the folders on your PC for which you created a backup schedule. Viewing Your Backup Files To view your backup files on the EdgeStore: On the Windows PC desktop, double-click the My Computer icon.

  • Page 55: Restoring Your Backup Files

    Restoring Your Backup Files The Restore function will overwrite files in the destination folder on your PC. If the backup files on the EdgeStore match the names of the files in the restore location folder on your PC, the Restore function will overwrite those files on your PC.
  • Page 56 In the Folder List, folders are identified by their file structure as it was copied from your PC. The lowest folder in the structure is the one that actually contains the files. Choose a restore location: • Original location – The same folder on your PC from which the files were copied for the backup.

  • Page 57: Chapter 5: Smartsync

    SmartSYNC icon. The SmartSYNC window opens. If the SmartSYNC icon does not appear in the Windows application tray, from the Windows Start menu, choose Programs, then Edge10 NAS Utility, and then SmartSYNC. Choosing a Language To choose a language, click the Language menu and choose the language you prefer.

  • Page 58: Closing The Smartsync Window

    • Log out of Windows, then log in again. • From the Windows Start menu, choose Programs, then Edge10 NAS Utility, and then SmartSYNC. Displaying the EdgeStores on your Network To display a list of servers (EdgeStores on your network), open the SmartSYNC window.
  • Page 59 Chapter 5: SmartSYNC Your default browser starts and the EASM login screen displays. Type the user name and password in the respective fields, then click the Login button. The default user name is admin. The default password is admin. The user name and password are case sensitive. For more information about EASM, see “Chapter 5: SmartSYNC”...

  • Page 60: Connecting A Network Drive

    The Share Folder list represents the folders you have created on the EdgeStore. Click the OK button. On the Windows desktop, double-click the My Computer icon. The Public folder on the EdgeStore (NAS400) appears under My Computer as a network drive. Connect Network Drive button...

  • Page 61: Deleting Device (Network Drive) Records

    Deleting Device (Network Drive) Records To delete a drive record only affects SmartSYNC. Deleting a drive record does NOT delete your network drive under My Computer and it does NOT affect the data stored in your EdgeStore’s folders. To delete a device record: Open the SmartSYNC window.

  • Page 62: Viewing Your Backup Folders

    Destinations are identified by drive letters and correspond to a specific folder on the EdgeStore. Click the folder you want to backup in the Folder List. Click the + icon to expand the file tree. A checkmark appears beside the selected folder. The backup will include the folder you choose and all subfolders.

  • Page 63: Performing A Restore

    Performing a Restore The Restore function will overwrite files in the destination folder on your PC. If you want to run the Windows Backup or Restore Wizard, access the EdgeStore as a network drive. See “Setting up a Network Drive on a Windows PC” on page 21. A Restore copies folders from the EdgeStore to your PC.

  • Page 64: Scheduling A Backup

    When you are ready perform the backup, click the Tools menu and choose Restore > Start. Scheduling a Backup A Backup copies folders from your PC to the EdgeStore. The EdgeStore and SmartSYNC cannot restore a failed boot drive in your PC. However, you can use the EdgeStore to save your system backup file.

  • Page 65: Modifying A Backup Schedule

    Choose a setting: • If you chose hours, choose the number of hours from the dropdown menu. • If you chose daily, choose the time of day in the hour (24-hour clock) and minutes dropdown menu. • If you chose weekly, choose the time of day and day of the week in the hour (24-hour clock), minutes, and day dropdown menus.

  • Page 66: Setting The Default Browser For Easm

    Setting the Default Browser for EASM To set the default browser for EASM: Open the SmartSYNC window. Click the Option menu and choose Browser Path... The Setup Browser Path dialog box displays. Click the ... button, then navigate to the browser’s .exe file. Highlight the browser’s .exe file, then click the Open button.

  • Page 67: Chapter 6: Easm

    Making Management Settings (page 91) • Managing Services (page 96) Connecting to EASM The Edge10 Advanced Storage Manager (EASM) software is factory-installed on the EdgeStore system. EASM runs in the browser on your PC. You can access EASM: • Directly in your browser. See page 60.

  • Page 68: Easm In Your Browser

    EASM in your Browser To log into EASM in your browser: Start your Browser. In the Browser address field, type in the IP address of the EdgeStore. See “Finding the EdgeStore’s IP Address” on page 17. Note that the IP address shown below is only an example. The IP address you type into your browser will be different.

  • Page 69: Easm In Smartsync

    EASM in SmartSYNC To log into EASM through SmartSYNC: In the Windows application tray (lower right corner of the screen), double-click the SmartSYNC icon (right). SmartSYNC opens with the Server Information tab displayed. Click the Open GUI button (right). Your default browser starts and the EASM login screen displays. Type the user name and password in the respective fields, then click the Login button.

  • Page 70: Choosing A Language

    Choosing a Language To choose a language, click the Language menu in the EASM Header and choose the language you prefer. Navigating in EASM The Tree is the primary navigation tool in EASM. Categories of functions listed with a + sign before the icon. Icons for specific functions are listed under the categories.

  • Page 71: Setting Up Edgestore With The Setup Wizard

    Setting up EdgeStore with the Setup Wizard If you used the NAS Setup Wizard utility to set up your EdgeStore, you do not need to run the Setup Wizard in EASM. If you have not yet set up your EdgeStore: In the Tree, click the + beside the Wizard icon, then on the Setup Wizard icon to display the Setup Wizard screen.
  • Page 72 11. Check the Enable box to the right of the services you plan to use. • Windows – Enables file access from Windows PCs. Also required to use the EdgeStore as a print server. • Unix/Linux – Enables file access from Unix and Linux PCs •...

  • Page 73: Managing Users And Groups

    Managing Users and Groups This category includes the following topics: • Viewing a List of Users (page 65) • Creating a User (page 65) • Changing the Administrator’s Password (page 65) • Changing a User's Password (page 66) • Deleting a User (page 66) •...

  • Page 74: Changing A User's Password

    Click the Change Password tab. Type a new password into the fields provided. Click the OK button. If you forget your new password, you reset the EdgeStore to the default Administrator’s password. See “Restoring the Default Password” on page 124. Changing a User's Password To change a user’s password: In the Tree, click the + beside the Users &...

  • Page 75: Chapter 6: Easm, Cont

    Creating a Group Groups are composed of users. You can assign permissions to a group, the same as you would do with individual users. You can create up to 256 groups. To create a group: In the Tree, click the + beside the Users & Groups icon. Click the Group Management icon.

  • Page 76: Deleting A Group

    By default, each user and group is assigned an unlimited quota, meaning that any one user or group can access the entire storage space. In the Quota screen, the names of groups are preceded with a @ symbol.
  • Page 77 If you chose Limited Quota, type a number into the field provided. This number represents how many MB of data the user or group can access. Click the OK button. If you set different size quotas for the user and the group, EdgeStore will use the smaller quota.

  • Page 78: Managing File & Print Services

    Managing File & Print Services This category includes the following topics: • Setting up Windows Access (page 70) • Setting up UNIX/Linux Access (page 71) • Setting up for Macintosh Access (page 72) • Setting up for FTP Access (page 73) •...

  • Page 79: Setting Up Unix/Linux Access

    Optional. If you chose an Workgroup, enter the Workgroup name into the field provided: See your Network Administrator for help with this information. Click the OK button to save your settings. 10. In the Tree, click the + beside the Sharing Setup icon. 11.

  • Page 80: Setting Up For Macintosh Access

    Click the OK button to save your settings. In the Tree, click the + beside the File Sharing icon. Click the Modify tab. 10. From the Folder name dropdown menu, choose the folder you want to access. 11. Check the UNIX/Linux box. 12.

  • Page 81: Setting Up For Ftp Access

    Setting up for FTP Access Follow this procedure to set up FTP access for your folders: In the Tree, click the + beside the File & Print icon. Click the Protocol Control icon. Click the FTP Sharing tab. Click the Enable option button beside Services. Type a Command Port number into the field provided.

  • Page 82: Setting Up Your Print Server

    Setting up your Print Server Follow this procedure to set up the EdgeStore as a printer server: In the Tree, click the + beside the File & Print icon. Click the Protocol Control icon. Click the Windows tab. Click the Enable option button beside Services. Click the OK button to save your settings.

  • Page 83: Viewing A List Of Folders

    The media content directory is /VOLUME1/PLUGINAPP/DLNA/. This is a shared folder created when you install the DLNA plug-in. The directory has three sub- directories: PICTURE, MUSIC, and VIDEO. With the DLNA plug-in, EdgeStore supports these media formats: • Picture – bmp, gif, jpg, jpeg, png, tif •...

  • Page 84: Adding A Folder

    Adding a Folder A folder is the entity that appears as a Network Drive on your PC. To add a folder: In the Tree, click the + beside the File & Print icon. Click the File Sharing icon. Click the Create tab. From the Volume dropdown menu, choose the RAID Volume in which you want to create a new folder.

  • Page 85: Setting Up Windows Sharing For A Folder

    Setting up Windows Sharing for a Folder Windows sharing assigns user access the folders on your EdgeStore. By default all users and groups have read-only access. To set up Windows sharing for a folder: In the Tree, click the + beside the File & Print icon. Click the Sharing Setup icon.

  • Page 86: Setting Up Ftp Sharing For A Folder

    Be sure the UNIX/Linux service is running for this folder. See “Setting up UNIX/Linux Access” on page 71. Setting up FTP Sharing for a Folder FTP sharing assigns user access the folders on your EdgeStore. By default all users and groups have read-only access. To set up FTP sharing for a folder: In the Tree, click the + beside the File &...

  • Page 87: Managing Raid Volumes

    Managing RAID Volumes This category includes the following topics: • Viewing RAID Volume Status (page 79) • Viewing Disk Drive Information (page 80) • Creating a RAID Volume (page 80) • Designating a Spare Drive (page 81) • Migrating a RAID Volume (page 81) •...

  • Page 88: Viewing Disk Drive Information

    Viewing Disk Drive Information To view information about a disk drive: In the Tree, click the + beside the RAID & File System icon. Click the RAID Management icon. The RAID Status tab displays the current RAID system and its status. In the Disk List, double-click a disk drive icon.

  • Page 89: Designating A Spare Drive

    After the Migration is completed, you must extend the file system in order to use the storage space you have added. You can extend the file system immediately or wait until later. Click the File System Management icon.

  • Page 90: Deleting A Raid Volume

    Deleting a RAID Volume When you delete a RAID Volume, you delete all the folders in the RAID volume and all the data saved in the folders. Back up any important data before you delete a RAID Volume. You cannot delete a RAID Volume while a background activity is running, such as Migration or Rebuild.

  • Page 91: Viewing An External Usb Drive Or Memory Stick

    Viewing an External USB Drive or Memory Stick To view a USB drive or memory stick attached to the EdgeStore: In the Tree, click the + beside the RAID & File System icon. Click the RAID Management icon. The USB drive or memory stick appears as a USB External Disk Click the File System Management icon.

  • Page 92: Managing Backups

    Managing Backups This category includes the following topics: • Viewing a List of Snapshot Backups (page 84) • Setting up a Snapshot Backup (page 84) • Scheduling a Snapshot Backup (page 85) • Recovering Snapshot Backups (page 85) • Viewing the NAS Replication Schedule (page 86) •...

  • Page 93: Scheduling A Snapshot Backup

    Scheduling a Snapshot Backup To schedule a Snapshot Backup: In the Tree, click the + beside the Backup icon. Click the Snapshot Backup icon. Click the Schedule tab. Click the option you want from the Schedule Type list. • Disable – No snapshots will be taken. •...

  • Page 94: Viewing The Nas Replication Schedule

    Viewing the NAS Replication Schedule NAS Replication is a feature that uses one EdgeStore to backup the data on another EdgeStore. The two EdgeStore systems must be on the same network. To view the NAS Replication schedule: In the Tree, click the + beside the Backup icon. Click the NAS Replication icon.

  • Page 95: Enabling One Touch Backup

    Under Schedule, click the option button for the schedule type you want: • Disable – Disables NAS Replication • Do it at once – Performs a NAS Replication when you click the OK button. • Time interval by hour – Set an hourly interval for NAS Replications to happen.

  • Page 96: Managing The Network Connection

    Managing the Network Connection This category includes the following topics: • Viewing Network Setup Information (page 88) • Making Network Settings (page 88) • Working with Jumbo Frames (page 89) • Setting up your DDNS Service (page 90) Viewing Network Setup Information To view network setup information: In the Tree, click the + beside the Network icon.

  • Page 97: Working With Jumbo Frames

    Optional. If you chose Specify an IP address, enter the following settings in the fields provided: • IP Address • Subnet Mask • Default Gateway IP Address • Primary Domain Name Server IP Address • Secondary Domain Name Server IP Address See your Network Administrator for help in making these settings.

  • Page 98: Setting Up Your Ddns Service

    Setting up your DDNS Service The Dynamic Domain Name Server service enables you to keep the same domain name even though your IP address changes. You must register with name, user name, and password. Follow this procedure to set up the DDNS service: In the Tree, click the + beside the Network icon.

  • Page 99: Making Management Settings

    Making Management Settings This category includes the following topics: • Viewing Service Status (page 91) • Viewing the Event Log (page 92) • Setting up SMTP Authentication (page 92) • Viewing the Email Alert List (page 93) • Adding an Email Alert Recipient (page 93) •...

  • Page 100: Viewing The Event Log

    Viewing the Event Log The event log keeps a log of the 20 most recent events on the EdgeStore. You can use this information to review your actions and to diagnose problems. To view the Event Log: In the Tree, click the + beside the Management icon. Click the Event Log icon.

  • Page 101: Viewing The Email Alert List

    Viewing the Email Alert List The EdgeStore will send alerts via email to the recipients you designate. To view a list of Email Alert recipients: In the Tree, click the + beside the Management icon. Click the Mail Alert icon. The list of recipients displays on the Mail List tab.

  • Page 102: Enabling And Disabling The Buzzer

    The EdgeStore has a buzzer that sounds when the EdgeStore is finished booting and when a problem is detected. The buzzer is enabled by default. Edge10 recommends that you leave the buzzer enabled. To disable the buzzer: In the Tree, click the + beside the Management icon.

  • Page 103: Setting Up A Ups

    Setting up a UPS To set up a UPS: Attach the APC UPS to one of the EdgeStore’s USB ports. In the Tree, click the + beside the Management icon. Click the APC UPS icon. Click the Setup tab. The Setup tab enables you to tell the EdgeStore how and when to shutdown after a power failure.

  • Page 104: Managing Services

    Managing Services This category includes the following topics: • Setting System Date and Time (page 96) • Running the Network Time Protocol (page 96) • Viewing the Results of NTP Synchronization (page 97) • Rebooting the EdgeStore (page 97) • Shutting Down the EdgeStore (page 98) •...

  • Page 105: Viewing The Results Of Ntp Synchronization

    Under Schedule, choose one of the options: • Disable – Disables NTP synchronization • Do it at once – Performs a synchronization when you click the OK button. • Time interval by hour – Set an hourly interval for a synchronization to happen.

  • Page 106: Shutting Down The Edgestore

    Shutting Down the EdgeStore The only time you need to shut down the EdgeStore is to replace the disk drive cooling fan or the power supply. See “Appendix B: Maintenance” on page 143. During and after the shutdown, none of your folders will be accessible from your networked PCs.

  • Page 107: Viewing System Information

    Viewing System Information To view system information: In the Tree, click the + beside the System icon. Click the System Information icon. Click the System Information tab. System Information includes: • Operating System – Embedded Linux • Firmware Version – Changes when you upgrade the firmware. See “Upgrading the Firmware”...
  • Page 108 EdgeStore NAS400 User Manual...

  • Page 109: Chapter 7: Technology Background

    The benefits of a RAID can include: • Higher data transfer rates for increased server performance • Increased overall storage capacity for a single Volume • Data redundancy/fault tolerance for ensuring continuous system operation in the event of a disk drive failure Different RAID levels use different organizational models and have varying benefits.

  • Page 110: Raid 0 - Stripe

    Because RAID 0 does not offer Fault Tolerance, meaning that you cannot recover your data after a disk drive failure, Edge10 does not recommend a RAID 0 Volume for your EdgeStore. RAID 0 Volumes on EdgeStore consist of one or more disk drives.

  • Page 111: Raid 1 - Mirror

    RAID 1 – Mirror When a RAID Volume is mirrored, identical data is written to a pair of disk drives, while reads are performed in parallel. The reads are performed using elevator seek and load balancing techniques where the workload is distributed in the most efficient manner.

  • Page 112: Raid 5 - Block Striping With Distributed Parity

    RAID 5 – Block Striping with Distributed Parity RAID 5 organizes block data and parity data across the disk drives. Generally, RAID level 5 tends to exhibit lower random write performance due to the heavy workload of parity recalculation for each I/O. RAID 5 works well for file, database, application and web servers.

  • Page 113: Raid 10 - Mirror / Stripe

    RAID 10 – Mirror / Stripe Mirror/Stripe combines both of the RAID 0 and RAID 1 types. RAID 10 can increase performance by reading and writing data in parallel while protecting data with duplication. At least four disk drives are needed for RAID 10 to be installed. With a four-disk-drive RAID Volume, one drive pair is mirrored together then striped over a second drive pair.

  • Page 114: Choosing A Raid Level

    • Pre-Press Applications • Any application requiring high bandwidth RAID 1 Advantages Simplest RAID storage subsystem design Can increase read performance by processing data requests in parallel since the same data resides on two different drives Recommended applications for RAID 1: •...

  • Page 115: Raid 5

    RAID 5 Advantages High Read data transaction rate Medium Write data transaction rate Good aggregate transfer rate Most versatile RAID level Recommended applications for RAID 5: • File and Application servers • WWW, E-mail, and News servers • Intranet servers RAID 10 Advantages Implemented as a mirrored RAID...

  • Page 116: Automatic Rebuilding

    You must designate a disk drive as a Spare. By default, and unassigned disk drive is Free. Use EASM to designate the Free disk drive as a Spare. See Maintaining a spare drive is a good precaution to protect your RAID Volume integrity in the event of disk drive failure.

  • Page 117: Raid Volume Migration

    RAID Volume Migration Migration is the process of: • Changing the RAID level • Adding disk drives but keeping the same RAID level In the migration process, the existing RAID Volume is called the Source. The proposed RAID Volume is called the Target. Each target RAID Volume has certain requirements and they are different for each RAID level.

  • Page 118: Raid 5

    RAID 5 A RAID 5 source Volume can migrate to the following target RAID levels: Target RAID 0 Can use same number of disk drives. RAID 5 Add a disk drive. RAID 10 A RAID 10 source Volume cannot migrate or add more disk drives. Requirements...

  • Page 119: Chapter 8: Troubleshooting

    Chapter 8: Troubleshooting • Responding to an Audible Alarm (page 111) • Checking the System Status LED (page 112) • Checking Disk Status LEDs (page 112) • Replacing a Failed Disk Drive (page 113) • Checking RAID Volume Status in EASM (page 113) •...

  • Page 120: Checking The System Status Led

    Checking the System Status LED The EdgeStore system status LED (see Figure 1.) reports the condition of the Enclosure fan and power supply: • Green – Normal Enclosure function • Amber – There is a problem with the fan or power supply •...

  • Page 121: Replacing A Failed Disk Drive

    Replacing a Failed Disk Drive If a disk drive fails, the Disk Status LED is red. See Figure 1. If the disk drive belongs to a RAID Volume, the Volume goes Critical or Offline. See “Checking RAID Volume Status in EASM” on page 113. Replace the failed disk drive with a new disk drive of the same or slightly greater capacity.

  • Page 122: Edgestore Responds To A Critical Raid Volume

    Figure 2. EASM reports a Critical RAID Volume EdgeStore Responds to a Critical RAID Volume How the EdgeStore responds to a Critical RAID Volume depends on the RAID level of your Volume and whether you have a spare drive available: •...

  • Page 123: Using The Recover Function

    When the EdgeStore’s memory does not recognize the RAID Volume, so EASM displays the RAID Volume as invalid. See Figure 3. Use the Recover function to validate the RAID Volume. The Recover tab is only active when an invalid RAID Volume is present and can be recovered. Figure 3.

  • Page 124: Rebuilding The File System

    To view File System status: Start EASM. See “EASM in your Browser” on page 60. Or see “EASM in SmartSYNC” on page 61. In the Tree, click the + beside the RAID & File System icon. Click the File System Management icon. Look for the RAID Volume If the RAID Volume icon is Critical contains errors and you must rebuild the file system.

  • Page 125: Responding To Events

    Figure 4. The EASM Event Log Check the Event Log for reports of disk drive failure or other problems. Responding to Events All events are reported in the Event Log. Most events are simply reports that the EdgeStore is responding to your commands. Many events are also reported via email.
  • Page 126 There is a failed network connection between the two EdgeStores. Correct the problem and try again. See page 123. Move the snapshot volume to another storage location. Or delete the snapshot and then create a new one. See page 84.
  • Page 127 Reported Event System was shut down abnormally. CPU temperature is higher than 50°C/122°F. System will shut down. System temperature is higher than 50°C/122°F. System will shut down. System fan speed is lower than 1500 RPM. Check the system before continuing. AC Power failure.

  • Page 128: Checking Enclosure Status In Easm

    X aborted at Y% Migration or Rebuilding on array X aborted at Y% because of error. RAID status: “OFFLINE”. The NAS400 X volume Y is offline. RAID status: “CRITICAL”. The NAS400 X volume Y is not functioning correctly.

  • Page 129: Resolving Connections With Smartsync

    Figure 5. The Enclosure Information tab with malfunctions shown The corrective action you take depends on the nature of the problem: • If CPU temperature is above specification: • Be sure there is adequate air flow around the EdgeStore. • Be sure the ambient temperature is below 35°C (95°F).

  • Page 130: Multiple Network Connections

    Figure 6. Power Button, System Status and Ethernet Activity LEDs Multiple Network Connections If your PC has multiple network connections, you must verify that SmartSYNC is looking on the network where the EdgeStore is installed: Open SmartSYNC. In the Windows application tray (lower right corner of the screen), double-click the SmartSYNC icon.

  • Page 131: Solving Network Connection Problems

    Solving Network Connection Problems Most network connection problems are the result of poor connections. When the EdgeStore is fully booted and connected to the network, the Ethernet Activity LED indicates status and activity: • Green – Network link is properly connected •...

  • Page 132: Checking Your Email Inbox

    Checking Your Email Inbox If you enabled Mail Alert in EASM, the EdgeStore will send you an email message when a problem arises. Look for a message from “root.” Figure 8. Email message from the EdgeStore. See “Adding an Email Alert Recipient” on page 93 for more information about email alerts.

  • Page 133: Resolving A Windows Firewall Issue

    Figure 9. Reset button and System Status LED Resolving a Windows Firewall Issue If you a running a personal firewall on your Windows PC, the firewall might prevent the you from accessing the EdgeStore over your network. Follow this procedure to add an exception for the EdgeStore: From the Windows Start menu, choose Settings, then Network Connections.
  • Page 134 Click the Add button. The Service Settings dialog box opens. In the Description of service field, type Edge10 NAS utility. In the Name or IP address field, type the IP address of the EdgeStore. See “Finding the EdgeStore’s IP Address” on page 17.

  • Page 135: Chapter 9: Support

    Chapter 9: Support • Frequently Asked Questions (below) • Contacting Technical Support (page 130) • Limited Warranty (page 131) • Returning Product For Repair (page 133) Frequently Asked Questions Also see “Chapter 8: Troubleshooting” on page 111. The EdgeStore worked OK until I turned it off. When I turned it on again, my Windows network drive connection no longer works.
  • Page 136 I tried to connect my EdgeStore as a network drive using SmartSYNC, but Windows displayed an error message. There might be an IP address conflict between the EdgeStore and another device on your network. See your Network Administrator for assistance. I cannot log into the EdgeStore with through the AD Domain.
  • Page 137 If you want to perform a backup, you must first disable protection on your folders and files. Which FTP clients are compatible with the EdgeStore’s FTP server? Edge10 recommends FTP clients that support Unicode, such as Filezilla or Smart FTP for Windows, Filezilla for Linux, and Transmit v3.5.5 for Macintosh.

  • Page 138: Contacting Technical Support

    • System configuration information, including: motherboard and CPU type, hard drive model(s), SAS/SATA/ATA/ATAPI drives & devices, and other controllers. Technical Support Visit the Edge10 web site at www.edge10.com. Edge10 Corporation Limited Manchester Business Park, 3000 Aviator Way, Manchester. M22 5TG. UK.

  • Page 139: Limited Warranty

    Edge10 DOES NOT WARRANT that any product is free from errors or that it will interface without problems with your computer system. It is your responsibility to back up or otherwise save important data before installing any product and continue to back up your important data regularly.

  • Page 140: Your Responsibilities

    No other document, statement or representation may be relied on to vary the terms of this limited warranty. Edge10’s sole responsibility with respect to any product is to do one of the following: replace the product with a conforming unit of the same or superior product;...

  • Page 141: Returning Product For Repair

    30 days, whichever is longer. Edge10 will pay for standard return shipping charges only. You will be required to pay for any additional shipping options (such as express shipping).
  • Page 142 EdgeStore NAS400 User Manual...

  • Page 143: Appendix A: Smartwizard Advanced Mode

    Appendix A: SmartWizard Advanced Mode The SmartWizard performs the setup procedures on your EdgeStore. To set up your EdgeStore: From the Windows Start menu, choose Programs, then Edge10 NAS Utility, and then SmartWizard. The SmartWizard welcome screen appears. From the Choosing a language dropdown menu, choose the language you prefer.
  • Page 144 Express mode, see “Setting up the EdgeStore” on page 13. Click Next >> to continue. The Discovering Edge10 NAS screen appears. Highlight the EdgeStore you are initiating, then click Next >> to continue. The Login dialog box appears.
  • Page 145 From the dropdown menus, choose your: • Time Zone • Year • Month • Date • Time in hours (24 hour clock), minutes and seconds Click Next >> to continue. The Making Network Settings screen appears.
  • Page 146 In the Making Network Settings screen, choose one of the following: • Obtain network settings automatically... – If you have a DHCP server on your network with IP addresses available, and you want the EdgeStore to obtain the network settings from the DHCP server, choose this option.
  • Page 147 • Secondary DNS See your Network Administrator for help in making these settings. Edge10 suggests that you set the first three octets of the EdgeStore’s IP address to match the first three octets of your PC’s IP address. After initiation, you can change your network settings in SmartSYNC or in EASM.
  • Page 148 10. In the Protecting Your Data screen: • Check the Create new storage box if you are setting up the EdgeStore for the first time. The Wizard creates a RAID array, a default volume, and a default folder called Public.
  • Page 149 Click Next >> to continue. The Assigning a Network Device Name screen appears. 11. Select a Device Name or drive letter to represent the EdgeStore as a network drive.
  • Page 150 12. Review your settings and click Finish to begin the system initiation. A System Message appears. 13. In the System Message, click OK to finish the system initiation. The Wizard creates a RAID Volume and a default folder called Public. If two disk drives are installed in your EdgeStore, the Wizard creates a RAID 1 Volume.

  • Page 151: Appendix B: Maintenance

    Do not disconnect the power or shut down the EdgeStore while the upgrade is running! When the upgrade is done, a system message appears. Click the OK button on the system message. Reboot the EdgeStore. See “Rebooting the EdgeStore” on page 144. www.edge10.com Warning onto your...

  • Page 152: Rebooting The Edgestore

    Rebooting the EdgeStore During the reboot, none of your folders will be accessible from your networked PCs. To reboot the EdgeStore: In the Tree, click the + beside the System icon. Click the Reboot / Shutdown icon. Click the Reboot option. Click the OK button.

  • Page 153: Installing Application Plug-Ins

    Do not disconnect the power or shut down the EdgeStore while the installation is running! When the installation is done, a system message appears. Click the OK button on the system message. Reboot the EdgeStore. See “Rebooting the EdgeStore” on page 144. www.edge10.com Warning onto your PC.

  • Page 154: Connection Problems After Restart

    Connection Problems After Restart If your EdgeStore’s network settings were set to Obtain an IP address automatically, your DHCP server might assign a different IP address to the EdgeStore when you restart the EdgeStore after is was shutdown for repairs. This condition does not apply if you assigned your EdgeStore’s IP address manually.

  • Page 155: Appendix C: Gnu General Public License

    (“GPL”) for the exact terms and conditions of this license at www.gnu.org. The GPL source code incorporated into the product is available for free download at our web site at www.edge10.com. Subject to GPL, you may re-use, re-distribute and modify the GPL source code.
  • Page 156 EdgeStore NAS400 User Manual...

  • Page 157: Index

    RAID Volume spare drive 63, 65 user Add Printer Wizard Administrator’s password, change APC UPS application plug-ins architecture, NAS400 audible alarm Authentication dialog box background activity, RAID Volume backup performing scheduling backup files restore location restoring view...
  • Page 158 critical RAID Volume 96, 136 date and time date and time settings DCHP server DDNS default browser, setting 63, 88, 89, 139 default gateway delete device record email alert recipient folder group group member RAID Volume user 15, 52, 141 device name 13, 88, 138 DHCP server...
  • Page 159 event log clear save to text file 58, 92 view events disk drive enclosure file system NAS replication RAID Volume snapshots system events, response to export access list, UNIX/Linux PC Ext3 file format failed boot drive 99, 121 fan speed fans cooling power supply...
  • Page 160 IP address, cont. obtain from DHCP server 88, 138 SMTP server 25, 72, 77 UNIX/Linux PC 89, 129 jumbo frames language configuration tool EASM NAS Setup Wizard SmartSYNC LEDs disk activity 6, 112 disk status 6, 121, 123 Ethernet activity 6, 8, 82, 97, 98, system status 112, 121, 124...
  • Page 161 Administrator’s change user’s DDNS 18, 19, 51, 60, 61 EASM 27, 29, 33, 35 EdgeStore NAS Setup Wizard NAS400 restore default SMTP server permissions, Windows personal firewall plug-ins, installing power button power status power, connecting to primary server...
  • Page 162 rebuild file system RAID Volume recipient, email alert delete recover 115, 129 RAID volume snapshot backup replace disk drive resolving connections restart EdgeStore restore backup files location performing restore location, backup files RJ45 connector scan network interface schedule PC-to-EdgeStore backup snapshot backup select backup folder server (EdgeStore) name...
  • Page 163 39, 41, 83 63, 65 change password delete view DDNS 18, 19, 51, 60, 61 EASM 27, 29, 33, 35 EdgeStore NAS400 backup files backup folder disk drive email alert list enclosure info 58, 92 event log folders group memory stick...
  • Page 164 Windows AD domain firewall issue setup access setup network drive setup sharing workgroup...

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