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14.0 Warranty Information
14.1 Terms of Warranty
The Raptor machine has a limited warranty that
covers manufacturing and material defects only.
The warranty is affected on the day of purchase
and does not cover any freight, packaging and
insurance costs. Verbal promises that do not
comply with terms of warranty are not binding
on warrantor.
14.2 Limitations on Warranty
The following conditions are not covered
under terms of warranty: loss or damage due
to or resulting from natural wear and tear,
non-compliance with operating and maintenance
instructions, connection to incorrect or faulty
voltage supply (including voltage surges outside
equipment specs), incorrect gas pressure
overloading, transport or storage damage or fire
or damage due to natural causes (e.g. lightning
or flood). This warranty does not cover direct
or indirect expenses, loss, damage of costs
including, but not limited to, daily allowances or
accommodation and travelling costs.
Modification of the 10A primary input plug or
fitment of another primary input plug will render
the warranty null and void.
NOTE
Under the terms of warranty, welding torches and their consumables
are not covered. Direct or indirect damage due to a defective product
is not covered under the warranty. The warranty is void if changes
are made to the product without approval of the manufacturer, or if
repairs are carried out using non-approved spare parts. The warranty
is void if a non-authorised agent carries out repairs.
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14.3 Warranty Period
The warranty is valid for 2 years from date of
purchase provided the machine is used within the
published specification limits.
14.4 Warranty Replacement
BOC Ltd must be informed within the warranty
period of any warranty defect. The customer must
provide proof of purchase and serial number of the
equipment when making a warranty claim.
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