Common Printer LCD Messages (cont.)
105: Magstripe data error
Cause: The printer could not verify the magnetic stripe data written to the card.
1.
Use magnetic stripe cards that match the printer settings.
2.
Make sure that the cards are positioned in the printer correctly.
3.
Press the User button on the printer and send the card to print again.
Refer to
"Load Cards" on page 7
110: Print ribbon out or missing
Cause: The printer does not have a usable ribbon.
1.
Open the printer cover.
2.
Remove the ribbon cartridge.
3.
Install a new ribbon and cleaning sleeve.
4.
Replace the cartridge.
5.
Close the printer cover.
Follow your company policy to discard used ribbon containing confidential
data.
Refer to
"Replace the Print Ribbon" on page 8
Sleeve" on page 9
111: Card not picked
Cause: The printer did not pick a card from the input hopper.
1.
Open the input hopper.
2.
Add or reposition cards.
3.
Close the input hopper.
4.
Press the User button to clear the message and complete the card.
Refer to
"Load Cards" on page 7
112: Card hopper empty
Cause: The printer did not detect cards in the input hopper.
1.
Add cards to the input hopper.
2.
Press the User button to clear the message.
Refer to
"Load Cards" on page 7
for more information.
for more information.
for more information.
for more information.
User Reference Guide
and
"Replace the Cleaning
5
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