Entrust SD260L User Reference Manual

Entrust SD260L User Reference Manual

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User Reference Guide
SD260L
Card Printer
SD360
Card Printer
SD460
Card Printer
October 2020
527981-001, Rev C

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Summary of Contents for Entrust SD260L

  • Page 1 User Reference Guide SD260L Card Printer ™ SD360 Card Printer ™ SD460 Card Printer ™ October 2020 527981-001, Rev C...
  • Page 2: Table Of Contents

    SD-Series Card Printer Contents The SD-Series Card Printers ..............3 Common Printer LCD Messages ............4 Load Cards ..................7 Insert a Single Card ................7 Replace the Print Ribbon ..............8 Replace the Cleaning Sleeve ............... 9 Clean the Printer ................10 Clean the Printhead ................
  • Page 3: The Sd-Series Card Printers

    User Reference Guide The SD-Series Card Printers A = Swingarm G = Card Output Hopper B = Latch Button H = Front Panel C = Cover Ridges I = Exception Slot D = Manual Advance Knob J = Print Ribbon Cartridge E = Printer Connections K = Printhead F = Card Input Hopper...
  • Page 4: Common Printer Lcd Messages

    SD-Series Card Printer Common Printer LCD Messages The printer front panel displays printer messages or conditions as they are issued. This section describes some of the common messages that may display. Refer to “The SD-Series Card Printers” on page 3 for the location of the system components.
  • Page 5 User Reference Guide Common Printer LCD Messages (cont.) 105: Magstripe data error Cause: The printer could not verify the magnetic stripe data written to the card. Use magnetic stripe cards that match the printer settings. Make sure that the cards are positioned in the printer correctly. Press the User button on the printer and send the card to print again.
  • Page 6 SD-Series Card Printer Common Printer LCD Messages (cont.) 114: Cover opened during job Cause: The printer cover was opened while printing. Press down on the cover ridges to make sure that the cover latches completely on both sides. Press the User button to clear the message. Refer to “Close the Printer Doors”...
  • Page 7: Load Cards

    User Reference Guide Load Cards • Fan the cards to separate the edges. • Insert ISO magnetic stripe cards with the stripe facing down and to the right. • Insert smart cards with the chip facing up and toward the back of the hopper.
  • Page 8: Replace The Print Ribbon

    SD-Series Card Printer Replace the Print Ribbon Press the latch button to open the printer cover. Remove the print ribbon cartridge. Remove the used ribbon spools from the ribbon cartridge. Load a full roll of print ribbon (blue spool) onto the spindle closest to the cartridge handle until it clicks into place.
  • Page 9: Replace The Cleaning Sleeve

    User Reference Guide Replace the Cleaning Sleeve Press the latch button to open the printer cover. Remove the print ribbon cartridge. Remove the cleaning roller spindle from the ribbon cartridge. Slide the spindle into the cleaning sleeve (a). Place the spindle back onto the ribbon cartridge (b). Remove the protective wrapper from the cleaning sleeve (c).
  • Page 10: Clean The Printer

    SD-Series Card Printer Clean the Printer Power on the printer. Open the printer cover and remove the print ribbon cartridge. Close the cover. Open the input hopper and remove unprinted cards. Remove the cleaning card from its package. Load the cleaning card in the input hopper. Cleaning Card Close the input hopper.
  • Page 11 User Reference Guide Clean the Printer (cont.) Use the LCD menu system to start the cleaning cycle. Enter the menu system. Follow the steps on the LCD panel (refer to the following illustration). Press the User button to start the cleaning cycle when “Insert cleaning card”...
  • Page 12: Clean The Printhead

    SD-Series Card Printer Clean the Printhead Power off the printer. Press the latch button to open the printer cover. Remove the print ribbon cartridge. Open and remove a cleaning swab from its package. Use gentle pressure to move the cleaning swab back and forth along the full length of the printhead edge until it is completely clean.
  • Page 13: Empty The Printer Reject Tray

    User Reference Guide Empty the Printer Reject Tray Empty the reject tray regularly. Follow your site’s guidelines to dispose of the cards removed from the reject tray. Reject Tray...
  • Page 14: Clear A Printer Card Jam

    SD-Series Card Printer Clear a Printer Card Jam Press the latch button to open the printer cover. Remove the print ribbon cartridge. Turn the manual advance knob to move the jammed card until it is accessible from the rollers or exits into the output hopper. Remove the card.
  • Page 15: Repair A Broken Ribbon

    User Reference Guide Repair a Broken Ribbon Open the printer cover and remove the print ribbon cartridge. Trim the ends of the broken ribbon evenly. Align the ends of the broken ribbon and apply adhesive tape to secure them. Turn the take-up spool counterclockwise until the mended portion is wound around the spool two or three turns.
  • Page 16: Close The Printer Doors

    SD-Series Card Printer Close the Printer Doors The printer cannot process cards while any printer doors are open. Make sure that all printer doors are closed. Note: Press down on the cover ridges to make sure that the cover latches completely on both sides.
  • Page 17: Check The Printer Power Connections

    User Reference Guide Check the Printer Power Connections Make sure that all power cables are securely connected.
  • Page 18: Check The Printer Data Connections

    SD-Series Card Printer Check the Printer Data Connections Make sure that all data cables are securely connected. USB Connection To Computer Network Network Connection...
  • Page 19: The Sd460 Laminating System

    User Reference Guide The SD460 Laminating System A = Card Output Hopper G = Reject Tray B = Optional Impresser (if installed) H = Laminator Power Connection C = Manual Advance Knobs I = Laminator Status Light D = Laminator Access Door E = L2 Laminator F = L1 Laminator...
  • Page 20: Common Laminator Lcd Messages

    SD-Series Card Printer Common Laminator LCD Messages The following laminator messages display on the printer LCD panel. Refer to “The SD460 Laminating System” on page 19 for the location of the laminator components. 177: Laminator not available Cause: The printer and laminator cannot communicate. The card will be canceled.
  • Page 21 User Reference Guide Common Laminator LCD Messages (cont.) Refer to “Replace Laminator Supplies” on page 202: L1 supply out or missing 207: L2 supply out or missing Cause: The laminator does not have usable supplies. Open the laminator. Replace the supply. Close the laminator.
  • Page 22: Replace Laminator Supplies

    SD-Series Card Printer Replace Laminator Supplies The L1 (green) and L2 (orange) cartridges fit only in their assigned locations inside the laminator. They are not interchangeable. Open the laminator access door. Remove the L1 (green) cartridge from the laminator. Remove the used supply spools from the cartridge. Load the overlay onto the cartridge.
  • Page 23 User Reference Guide Replace Laminator Supplies (cont.) Replace the cartridge in the laminator. Remove the L2 (orange) cartridge, if installed, from the laminator. Repeat steps 3 and 4 to load the overlay onto the L2 cartridge. Close the laminator access door when finished.
  • Page 24: Empty The Laminator Reject Tray

    SD-Series Card Printer Empty the Laminator Reject Tray Open the reject tray door. Remove the rejected cards from the reject tray. Close the reject tray.
  • Page 25: Clear A Laminator Card Jam

    User Reference Guide Clear a Laminator Card Jam Open the laminator access door. Remove the L1 and L2 (if installed) laminator cartridges Turn the manual advance knobs inside of the laminator until the card is accessible. Remove the card. Replace the laminator cartridges. Close the laminator access door.
  • Page 26: Clean The Laminator

    SD-Series Card Printer Clean the Laminator This procedure uses a double-sided, adhesive cleaning card that removes holographic overlay particles from the laminator. When you clean the printer using an isopropanol cleaning card, the card also moves into the laminator and cleans the laminator rollers, the card entry area, and the impresser exit rollers.
  • Page 27 User Reference Guide Clean the Laminator (cont.) stays in place. Follow the steps on the printer LCD panel (refer to the following illustration). Press the User button to start the cleaning cycle when “Insert cleaning card” displays on the LCD.
  • Page 28: Check The Laminator Power Connection

    SD-Series Card Printer Check the Laminator Power Connection Make sure that the laminator power cord is connected to the power supply and the power outlet. Also refer to “Check the Printer Power Connections” on page...
  • Page 29: Check The Laminator Data Connection

    User Reference Guide Check the Laminator Data Connection Make sure that the laminator-to-printer interconnect cable is securely connected.
  • Page 30 SD-Series Card Printer Notes:...
  • Page 31 User Reference Guide Notes:...
  • Page 32 Entrust, Sigma and the hexagon design are trademarks, registered trademarks and/or service marks of the Entrust Corporation in the United States and other countries. Datacard is a registered trademark and service mark of Entrust Corporation in the United States and other countries. All other trademarks are the property of their respective owners.

This manual is also suitable for:

Sd360Sd460

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