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your complete satisfaction.
If
Y O U r concern has not been
In the Bahamas: 1-800-389-0009
resolved to your satisfaction, take the following steps:
STEP ONE
--
Discuss your concern with
a member Virgin
Islands: 1-800-534-0122
In Bermuda, Barbados, Antigua and the British
of dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already been
-
0
In
all other Caribbean countries: 1-809-763-13 15
reviewed with the Sales, Service, or
Parts
Manager, contact
In
other overseas locations, call GM
North
American
the owner of the dealership or the General Manager.
Export Sales in Canada at 1-905-644-41 12.
STEP TWO
--
If after contacting a member of
For prompt assistance, please have the following
-dealership -management, it appears your concern cannot information
available to give the Customer
, '
be resolved by the dealership without further help,
Assistance Representative:
contact the Pontiac Customer Assistance Center by
0
Your name, address, home and business
calling 1-800-PM-CARES. In Canada, contact GM
of Canada Customer Assistance Center in Oshawa by
'
calling '1-800-263-3777 (English) or 1-800-263-7854
Vehicle Identification Number (This is available
(French).
from the vehicle registration or title, or the plate at
telephone numbers
the top left of the
instrument panel and visible
For help outside of the United States and Canada, call
+ ; : ?
. .
t::.
'
the following numbers as amrotxiate:
I
.
. (
through the windshield.)
Y
I I
I
In Mexico: (525) 625-3256
0
In Puerto Rico: 1-800-496-9992 (English) or
1-800-496-9993, (Spanish)
In the. U.S. Virgin Islands: 1-800-496-9994
In the Dominican Republic:
1-800-75
1-4135
English) or 1-800-75 1.-4136 (Spanish)
0
Dealership name and location
0
Vehicle delivery date and present mileage
0
Nature of concern
. .
, . '
._
-
8-3
_ .
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