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The PONTIAC CARES 'philosophy and elements are
designed to make you realize that Pontiac recognizes
you as
a
valuable customer, appreciates your purchase
decision,
and
is dedicated to taking care of the most
important person
...
YOU! PONTIAC CARES is: A
valuable feature that comes with every Pontiac, a feature
that offers
a
multitude of benefits that can give you
safety, security, comfort and convenience.
What makes up Pontiac Cares?
A 3 year/36,000 mile Bumper to Bumper Warranty
e
Roadside Assistance
,
Courtesy Transportation
All of these elements combine to make your driving
experience an enjoyable one, and are discussed in
greater detail further in your owner's manual. Pontiac is
focusing on the changing needs of our customers and
is committed in giving you an exceptional level of
customer care throughout the ownership experience.
Our goal is to create total customer enthusiasm in our
product and our services, and make you the most
satisfied customer in the world.
Customer Satisfaction Procedure
i
Your
satisfaction and goodwill are important to your
dealer and Pontiac. Normally, any concern you may
have with your vehicle can be handed by
your
selling
or servicing dealer. Your dealer has the
facility,
trained
technicians, special tools and up-to-date information to
promptly addkss my issue which may- arise. Pontiac has
empowered its dealers t p make any decisions and repair
vehicles, and they are eager to resolve your concern to
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