Lexmark MS517dn Service Manual page 150

Action
Step 7
Using the scanner, perform a one-page copy job in color.
Does the problem remain?
Step 8
a
Turn off the printer.
b
At the rear of the printer, connect the network cable, USB cable,
and fax line.
c
Turn on the printer.
Does the problem remain?
Step 9
a
Start the printer in Invalid engine mode. See
engine mode" on page
Check if an Invalid Engine Code message appears.
b
Does an Invalid Engine Code message appear?
Step 10
Using the Device Settings report that is printed in step 5, check if
the firmware level is older than the latest available version.
Is the firmware version older, and does the customer agree to
update the firmware?
Step 11
Update the firmware to the latest version.
Does the problem remain?
Step 12
a
Turn off the printer.
b
Make sure that all the cables on the controller board and
scanner are properly connected.
c
Turn on the printer.
d
From the control panel, navigate to the Reports menu, and then
select Device Statistics and Device Settings.
e
For MFPs, perform a one-page copy and scan job in color.
Does the problem remain?
Step 13
Check if a hard disk installed.
Is a hard disk installed?
"Entering Invalid
199.
Diagnostics and troubleshooting
150
Yes No
Go to step 12. Go to step 8.
Go to step 9. Go to step 10.
Go to step 10. Contact the next
level of support.
Go to step 11. Contact the next
level of support.
Go to step 12. The problem is
solved.
Go to step 13. The problem is
solved.
Go to step 14. Go to step 17.
4514-6xx