Adding Users To Ring Groups; Figure 51. Auto Attendant Ring Group Example - ADTRAN NetVanta 7100 Administrator's Manual

Configuring the System

Adding Users to Ring Groups

A ring group defines a group of user accounts that can be called in a coordinated way with a single
extension. The incoming caller ID from a group member denotes a group call using a GRP prefix.
Members can log in when they want to receive calls to the group and log out when they do not want to
receive group calls.
Ring group's extensions must be unique and cannot begin with a 0 or a 9. Extensions are defaulted to be
one more than the highest-number ring group extension currently configured, or 8001 if no ring groups are
configured.
Incoming Calls
Example Introductory Greeting
"Thank you for calling Company X. If you know your party's extension press 1; then enter their
three-digit extension. For Sales press 2, for Customer Service press 3. Press 0 or stay on line for
the operator."
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Figure 51. Auto Attendant Ring Group Example

Copyright © 2007 ADTRAN, Inc.
NetVanta 7100 Administrator's Guide
Auto Attendant #1
Introductory Greeting
0 1
Dial
Operator by
Extension
0 212 214 216
Gloria Jan Betty Sam
Operator
2 3
Sales Service
Ring Ring
Group Group
61200796L1-31A