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ADTRAN NetVanta 7100 Configuration Manual

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January 2013
Configuring for Integra Telecom SIP Solutions

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  • Page 1 January 2013 Configuring for Integra Telecom SIP Solutions...

  • Page 2: Table Of Contents

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Section Title Page Background Table 1 — Software & Firmware Versions Tested Figure 1 — Generic IP PBX Test Configuration (with Transparent SIP Proxy) Figure 2 — Generic IP PBX Test Configuration (without Transparent SIP Proxy) Configuration Steps Step 01: Configure the PC Step 02: Physical Connection to the IP PBX...
  • Page 3 Step 17(a): Confirm SIP Trunk Registration Step 17(b): Confirm SIP Trunk Registration Step 17(c): Confirm SIP Trunk Registration End of Configuration Procedure Troubleshooting Steps 01-07, Customer Side Steps 08-12, Integra Side Appendix A Table 2 — Adtran AOS CLI Commands and Notes — iii —...

  • Page 4: Background

    OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations This document provides technical guidance for configuring the Adtran NetVanta 7100 IP PBX (a.k.a. 7100), Part Number 1200796E1 appliance to properly interface to and interoperate with the Integra Telecom SIP Solutions trunks. The goal of this document is to ensure that—when properly configured—...
  • Page 5 7100. It is very important to note that this document only addresses the SIP trunk ‘side’ of the Adtran NetVanta 7100 IP PBX. Items such as; internal Quality of Service (QoS) policies, IP Phones (with attendant firmware upgrades), dial plans and call routing, feature and long distance access codes, along with end-user accounts and passwords are not part of this configuration document.

  • Page 6: Configuration Steps

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations The following is a mini legend of the configuration parameters that are detailed within this document. Mandatory Integra Provided Entry red outline boxes indicate that the information is mandatory as provided by Integra Telecom. This includes settings, data fill, as well as detailed account information as provided.

  • Page 7: Step 01: Configure The Pc

    Step 02: Physical Connection to the IP PBX — Connect a straight through Ethernet cable from the PC configured above to the NetVanta 7100. Note: It is possible to connect to any of the twenty-four switch ports labeled as 1-24.

  • Page 8: Step 03: Confirm Ip Address Of The Ip Pbx

    PC should have obtained an IP address, subnet mask, and default gateway. Note: A factory defaulted Adtran 7100 IP PBX will have an initial IP address of 10.10.10.1. It is a good practice to confirm this with a DOS command prompt entry of: “ipconfig” command.
  • Page 9 This 7100 is running the latest, Integra Telecom approved AOS version: R10.5.0.E. This is outlined in below. The unit has also been factory defaulted. Configuration will take place in the “System Summary | Physical Interfaces, Voice and Data” areas of the Adtran NetVanta 7100 IP PBX. 6 of 45...

  • Page 10: Step 05(A): Reconfigure The Sntp Time Server

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 05(a): Reconfigure the SNTP Time Server — Select the “SNTP Time Server” hyperlink in the lower portion of the System Summary page. This hyperlink is outlined in red below.

  • Page 11: Step 05(C): Reconfigure The Sntp Time Server

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 05(c): Reconfigure the SNTP Time Server — In “SNTP Server Hostname” text field, enter the default Integra Telecom SNTP server. The default value is: tock.integra.net. This is outlined in red below.

  • Page 12: Step 06(A): Configure Wan Physical Interface

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 06(a): Configure WAN Physical Interface — In the left side navigation menu, select “System | Physical Interfaces.” This is outlined in red below. Step 06(b): Configure WAN Physical Interface — On the “Physical Interfaces” page, select the hyperlink for the Ethernet port that will serve as the WAN port of the 7100.

  • Page 13: Step 06(C): Configure Wan Physical Interface

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Note: Interface “eth 0/1” is showing a green Line Status (100Mbps/full). That is because this is the PoE port selected and connected up in Step 02 above. Step 06(c): Configure WAN Physical Interface — In the “Configuration for Ethernet 0/0” section of the “IP Interfaces >...

  • Page 14: Step 06(D): Configure Wan Physical Interface

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 06(d): Configure WAN Physical Interface — Further down in the “Configuration for Ethernet 0/0” section, select the “Static” entry in the “Address Type” drop down menu. This will change the web page layout in the “IP Settings” area. This is shown in the next step. Step 06(e): Configure WAN Physical Interface —...

  • Page 15: Step 06(F): Configure Wan Physical Interface

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Typically, this private IP address use indicates that the 7100 is situated ‘behind’ a SIP Transparent Proxy device. Likewise, a public IP address typically indicates no SIP Proxy is deployed at the customer premise.

  • Page 16: Step 06(H): Configure Wan Physical Interface

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 06(h): Configure WAN Physical Interface — At the bottom of the page is the “Status for ‘Ethernet 0/0’” section. Confirm the “Line Status” value is showing green. An example if a 100Mbps, full-duplex connection is shown outlined in red below.

  • Page 17: Step 07(C): Reset Passwords

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 07(c): Reset Passwords — Further down the “Passwords” page is the “Login Configuration” section. In order to change the default username (admin), enter admin in the “Username:” text box. This is outlined in blue below.

  • Page 18: Step 08(A): Configure Hostname And Dns

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 08(a): Configure Hostname and DNS — In the left side navigation menu, select the “System | Hostname / DNS” hyperlink to begin configuration. This hyperlink is outlined in red below.

  • Page 19: Step 09(A): Configure Trunk Account

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Finally, select the “Apply” button to apply the password change. This is outlined in red above. Step 09(a): Configure Trunk Account — In the left side navigation menu, select the “Voice” hyperlink or the “+”...

  • Page 20: Step 09(C): Configure Trunk Account

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 09(c): Configure Trunk Account — In the “Modify / Delete Trunk Accounts” section of the page, press the “Delete” button to delete the default, unused “T01” Trunk Account. This is outlined in below.

  • Page 21: Step 09(D): Configure Trunk Account

    Step 09(e): Configure Trunk Account — After pressing “Add” in Step 09(d), above, a new page will be opened with the Adtran-assigned Trunk ID Number. In this case, the page is titled “Trunk Accounts > T01”. In the “Trunk Status” section of the new page, confirm that the “Administrative Status:” field is set to “Enabled”...

  • Page 22: Step 09(G): Configure Trunk Account

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Note: The “Reject External:” field (when enabled) will prevent Call Forward and Call Transfer features from working when an external (PSTN) call is presented (to the 7100) for treatment to a second external (PSTN) line.

  • Page 23: Step 09(I): Configure Trunk Account

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Next, in the “Default Authentication:” area, select the radio button adjacent to Set. Next, enter the authentication user and password data fill as provided by Integra Telecom. Next, select the radio button adjacent to the “Use this domain:” option in the “Domain Address” section.

  • Page 24: Step 09(J): Configure Trunk Account

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations about one-third from the top of the page. Therefore, it is necessary to manually scroll up the page to see the new window and complete the next step. Step 09(j): Configure Trunk Account —...

  • Page 25: Step 10(B): Configure Trunk Group

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 10(b): Configure Trunk Group — In the “Modify / Delete Trunk Groups” section of the page, press the “Delete” button to delete the default, unused “ANALOG FXO TRUNKS” Trunk Group. This is outlined in red below.

  • Page 26: Step 10(D): Configure Trunk Group

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 10(d): Configure Trunk Group — A new page opens titled, “Trunk Groups > ‘Integra_SIP’”. In the “Edit Trunk Group ‘Integra_SIP’” section, enter a user defined description for the trunk group in the “Description:”...

  • Page 27: Step 10(F): Configure Trunk Group

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations The popup window will now close. The trunk group member added will now show up in on the “Edit Trunk Group ‘Integra_SIP’” section. This is outlined in blue below.

  • Page 28: Step 11(A): Configure Codec List

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 11(a): Configure Codec List — In the left side navigation menu, select the “Voice | System Setup | Codec Lists” hyperlink to continue configuration. This hyperlink is outlined in red below.

  • Page 29: Step 11(C): Configure Codec List

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 11(c): Configure Codec List — The “Codec Lists > New Codec List” page is displayed as shown below. In the “Add New Codec List” section, enter a user defined name for the new Codec List in the “Codec List Name:”...

  • Page 30: Step 11(D): Configure Codec List

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 11(d): Configure Codec List — In the “View / Delete Codec Lists” section of the page, select the hyperlink in the “Inbound Assignees” column. This hyperlink is outlined in red below.

  • Page 31: Step 11(F): Configure Codec List

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 11(f): Configure Codec List — A new popup window, titled, “Add Trunks to Codec List” is displayed. In the window, select the check box adjacent to the trunk created in Step 09(d) above. In this example, the Trunk Name is “SIP Trunk.”...
  • Page 32 SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations As shown below, the return (courtesy of the “Back” button on the web browser) does not show an updated “Codecs > ‘G729 and G711’ Inbound Member List” page. In other words, the members just added to the Codec List do not show up on the page.

  • Page 33: Step 12(A): Check Connected Timeout

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations update to show the members added in Step 11(f) above. The current member status in this example is outlined in red below. Step 12(a): Check Connected Timeout — In the left side navigation menu, select the “Voice | System Setup | System Parameters”...

  • Page 34: Step 13(A): Configure Dscp Settings

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Note: If a different timer value is desired for the “Connected Timeout” parameter, enter that value (in hours) in the text box. This is outlined in blue above. Step 13(a): Configure DSCP Settings —...

  • Page 35: Step 13(C): Configure Dscp Settings

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 13(c): Configure DSCP Settings — On the “VoIP Settings” page, select the “RTP Settings” tab. This tab is outlined in red below. Confirm that the “Default RTP DSCP:” value is set to 46. If not, enter 46 in the text box. Note: The default DSCP value is “46”.No change should be needed.

  • Page 36: Step 14(C): Configure Default Gateway

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 14(c): Configure Default Gateway — In the “Set The Default Gateway” section of the page, enter the default gateway IP Address in accordance with the Integra Telecom provided order information. In this example, the private IP address of 192.168.1.1 was entered.

  • Page 37: Step 15(C): Add New Security Zone Policy

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 15(c): Add New Security Zone Policy — In the “Edit Security Zones” section of the page, select the hyperlink for the Security Zone identified in Step 15(b) above. Again, in this example, the default value is “Public”.

  • Page 38: Step 15(F): Add New Security Zone Policy

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 15(f): Add New Security Zone Policy — Next, select the “Continue” button at the bottom of the “Security Zones > Security Zone ‘Public’ > New Policy -- Select Policy Type” page. This is outlined in red below.

  • Page 39: Step 15(H): Add New Security Zone Policy

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 15(h): Add New Security Zone Policy — On the “Security Zones > Security Zone ‘Public’” page, confirm that the new policy configured in Step 15(g) above is present in the “Modify/Delete Policies in Security Zone ‘Public’”...

  • Page 40: Step 16(B): Save Configuration

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 16(b): Save Configuration — In the left side navigation menu, select the “Utilities | System | Configuration” hyperlink to continue. This hyperlink is outlined in red below. Step 16(c): Save Configuration —...

  • Page 41: Step 17(A): Confirm Sip Trunk Registration

    SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Step 17(a): Confirm SIP Trunk Registration — In the left side navigation menu, select the “Voice” hyperlink or the “+” to continue with checking the status of the Integra facing SIP trunk. This hyperlink is outlined in red below.
  • Page 42 ONFIGURATION ROCEDURE At this point, the Adtran NetVanta 7100 appliance is properly configured to interface with the Integra Telecom SIP Solutions trunk. Calls in to and out of the IP PBX should also be possible at this time. If this is not the case, proceed to the next section;...

  • Page 43: Troubleshooting

    03. Confirm the 7100 can ping the LAN gateway IP address (inside) of the Adtran demarcation device at the customer site. 04. Confirm the 7100 can ping the WAN IP (outside) address of the Adtran demarcation device at the customer site.
  • Page 44 Adtran demarcation device at the customer site. 12. Confirm with Integra Telecom that they can resolve, ping, and, if necessary, trace route from within the Adtran demarcation device to the FQDN of the Metaswitch Call Agent serving the customer site.
  • Page 45 This section is provided for those tech-savvy individuals that want to use the Command Line Interface (CLI) to configure and provision the Adtran NetVanta 7100 IP PBX. First up is Table 2. This table shows the CLI commands needed with any necessary notes. Following the table is the command list for copy- and-paste use.
  • Page 46 SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations Command Notes (containing ‘T01’ and ‘T02’) is not used. This deletes the trunk group. voice trunk T01 type sip description SIP Trunk Enter the desired trunk account description. no reject-external Enter the FQDN for the call agent.
  • Page 47 SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations clock timezone -8 ip default-gateway XXX.XXX.XXX.XXX name-server 204.130.255.3 209.63.0.6 service password-encryption username admin password ENTER A PASSWORD VALUE interface eth 0/0 description WAN Port ip address XXX.XXX.XXX.XXX 255.255.255.XXX ip access-policy Public media-gateway ip primary no shutdown...
  • Page 48 SIP S NTEGRA ELECOM OLUTIONS IP PBX Configuration Settings, Notes, & Recommendations voice trunk T01 type sip description NAME OF TRUNK no reject-external sip-server primary SIP DOMAIN PROVIDED BY INTEGRA registrar threshold percentage 1 domain SIP DOMAIN PROVIDED BY INTEGRA register SIP REGISTRATION USER NAME codec-list G729 and G711u both authentication username INTEGRA PROVIDED USER NAME password INTEGRA PASSWORD...

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