Introduction; Common Navigation - NTI PRIMUX Series Firmware Upgrade Procedure

NTI PRIMUX FIRMWARE UPGRADE

INTRODUCTION

Note: It is not necessary to upgrade firmware unless you are experiencing a problem and NTI Technical
Support has recommended upgrading.
The PRIMUX CAT5 KVM System is user upgradeable. The user may need to upgrade the firmware to enable a new
feature, or to correct some improper behavior. Steps must be followed to successfully upgrade the firmware of the
PRIMUX CAT5 KVM System.
1. Download appropriate firmware upgrade package
2. Determine if a firmware upgrade is needed:
a. Determine what new firmware is available.
b. Determine the current running firmware.
c. Determine if upgrade is needed
3. Prepare for PRIMUX firmware upgrade.
4. Upgrade the firmware in each type of Host Adapter (HA-PS2, HA-SUN, HA-USB, HA-RS)
5. Upgrade the User Station firmware
6. Final verification
WARNING: When using this procedure to upgrade a PRIMUX User Station and Host Adapters to Version 2.0
(or later) from version 1.9 (or earlier), it is extremely important to upgrade all Host Adapters before
upgrading the User Station. After upgrading the Host Adapters, the User Station will not recognize them
until it too has been upgraded to 2.0 (or later). Also, a User Station running version 2.0 will not recognize a
Host Adapter programmed with an earlier version.
If the User Station has already been upgraded to firmware version 2.0 before all Host Adapters have been
upgraded, simply use the same procedure to downgrade the User Station back to version 1. 9, upgrade all
Host Adapters, and re-upgrade the User Station to version 2.0.
Note: The HA-RS Host Adapter is only compatible with User Stations running firmware version 2.0 or later.

COMMON NAVIGATION

To display the OSD COMMAND MODE menu on the attached monitor of the User Station
If the User Station is not displaying an OSD screen, using the attached keyboard:
•
Press <Ctrl>+<`>
If the User Station is displaying OSD USER/ADMIN LOGIN splash, login as administrator, using the attached
keyboard:
For User Station Firmware Version 1.9 and earlier
•
NAME:
•
PASSWORD: <
For User Station Firmware Version 2.0 and later
•
NAME:
•
PASSWORD: <nti>
Note: If the administrator has changed the password, only the new password will permit access to the User
Station.
If the User Station is displaying any OSD screen other than the COMMAND MODE menu, using the attached
keyboard:
•
Press <F10>
To display the OSD USER/ADMIN LOGIN splash on the attached monitor of the User Station:
•
Display the OSD COMMAND MODE menu.
From the User Station in OSD COMMAND MODE, using the attached keyboard
•
Press <L> - LOGOUT
< > or <
ADMINISTRATOR
>
NTI
(all uppercase letters)
<root>
(all lowercase letters)
>
ROOT
1