NTI UNIMUX-USBV-xHD Installation And Operation Manual

Unimux-usbv-xhd series high density usb kvm switch
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TM
UNIMUX
Series
UNIMUX-USBV-xHD
High Density USB KVM Switch
Installation and Operation Manual
MAN039 Rev 10/22/13

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  • Page 1 UNIMUX Series UNIMUX-USBV-xHD High Density USB KVM Switch Installation and Operation Manual MAN039 Rev 10/22/13...
  • Page 2: Typographic Conventions

    TRADEMARK UNIMUX is a trademark of Network Technologies Inc in the U.S. and other countries. COPYRIGHT Copyright © 2000, 2013 by Network Technologies Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written consent of Network Technologies Inc, 1275 Danner Drive, Aurora, Ohio 44202.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS INTRODUCTION..............................1 MATERIALS ................................2 Materials Supplied: ............................2 Materials Not Supplied, but REQUIRED ....................... 2 FEATURES AND FUNCTIONS..........................3 Additional Features............................4 RACK MOUNTING INSTRUCTIONS........................5 To Mount to a Rack ............................5 INSTALLATION..............................6 RS232 Connection............................. 9 Ethernet Connection ............................
  • Page 4 RS232 Command Protocol ..........................36 RS232 Command Protocol Quick Reference ....................36 Autostatus..............................37 NTI Switch Control Program For Windows 9X, NT, 2000, XP, Vista and 7 ............ 37 SerTest- RS232 Interface Test Program ......................38 Main Options..............................38 Matrix Operations............................38 Setup Options ...............................
  • Page 5 Start the Bootloader ............................48 Update the User Controller Firmware ......................49 Update the HID Port Controller Firmware..................... 49 Update the Vendor Specific Port Controller Firmware.................. 50 Read the Checksum of HID or Vendor Specific Port Controller Firmware ........... 51 SAFETY STATEMENTS .............................
  • Page 6 Figure 35- Ethernet Configuration............................27 Figure 36- Change value of Idle Timeout..........................28 Figure 37- Change the value of OSD Blank Timeout ......................28 Figure 38- Alternate Command Hot Key selection window ....................29 Figure 39- Press "R" to reset port names ..........................29 Figure 40- Select Language menu............................
  • Page 7: Introduction

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH INTRODUCTION The UNIMUX-USBV-xHDU High Density USB KVM switch (UNIMUX) allows access to any Windows, MAC, or SUN USB CPUs from one monitor, USB keyboard and USB mouse (up to 32 CPUs). Internal microprocessor circuitry allows all USB CPUs to be booted simultaneously without keyboard error.
  • Page 8: Materials

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH MATERIALS Materials Supplied: • NTI UNIMUX-USBV-xHD High Density USB KVM Switch • IEC Power cord- country specific • Rackmount kit (4, 8, and 16 port models only) • CD with pdf file of this manual and RS232 control software •...
  • Page 9: Features And Functions

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH FEATURES AND FUNCTIONS LABEL CONNECTOR/LED DESCRIPTION CPU Numbers Buttons push to manually switch to a specific CPU or change the switch operating mode Scan,Broadcast, Mode Status LEDs for visual indication of switch operating mode...
  • Page 10: Additional Features

    Users can control the switch using the On Screen Display (OSD) • RS232 control allows control of the switch with one CPU serial port. (Windows-based software is provided.) • NTI Switch Control Program provides easy and powerful graphical control of NTI switches through the RS232 interface. (Windows only.)
  • Page 11: Rack Mounting Instructions

    RACK MOUNTING INSTRUCTIONS This NTI switch was designed to be mounted to a rack or to sit on a desktop. It includes rackmount ears to make attachment to a rack easy, and rubber feet to be applied to the bottom of the case if it will instead sit on a flat surface.
  • Page 12: Installation

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH INSTALLATION It is not necessary to turn OFF power to CPUs or monitors during this installation unless RS232 is going to be connected. All cables, except for the RS232 cables, may be hot plugged.
  • Page 13: Figure 5- Install User Devices (Mouse And Keyboard)

    Note: If device cables are not long enough to reach the UNIMUX switch, they can be extended up to 20 meters using up to 4 NTI USB2-AA-5M USB 2.0 Active Extensions (see Figure 6)- purchased separately. Contact your NTI salesperson for more details by calling (800) 742-8324 (800-RGB-TECH) or (330) 562-7070 or visit our website at http://www.networktechinc.com.
  • Page 14: Figure 7- Connect Each Cpu Using A Hdusbvext-Xx-Mm Cable

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH 3. For each CPU: • Connect a USB type A cable end of a HDUSBVEXT-xx-MM cable to a USB type A female user device port on a CPU. • Connect the 15HD blue male cable end of a HDUSBVEXT-xx-MM cable to the video port of the same CPU.
  • Page 15: Rs232 Connection

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH 4. Power-up • The UNIMUX can be powered at any time. • The CPUs can be powered at any time although if a CPU needs a keyboard and/or mouse at power-ON it should be powered after connecting to and powering-ON the UNIMUX.
  • Page 16: Ethernet Connection

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH Ethernet Connection If the Telnet Interface will be used (page 40), and Ethernet connection to the Local Area Network (LAN) must be made using CAT5 cable with RJ45 connectors attached. Wiring between the connectors should be straight thru (pin 1 to pin 1, pin 2 to pin 2, etc.).
  • Page 17: Figure 11- Connect Monitor And Devices To St-C5Usbv-R-300

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH ST-C5USBV-R-300 Remote Unit Yellow Communication LED USB Type A Female (Front View) (Rear View) Green Power LED XTENDEX Network Technologies Inc Technologies Network XTENDEX 15HD Female Video Connector CAT5 Cable to UNIMUX "CAT5"...
  • Page 18: Usb Cac Card Reader Connection

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH Turn ON the monitor. The monitor should have the same image on it as the monitor directly connected to the UNIMUX. The yellow communication LED on the Remote Unit (see Figure 12) should blink indicating there is proper communication with the UNIMUX.
  • Page 19: Limitations

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH LIMITATIONS • Only one non-HID (Human Interface Device) can be connected at a time (device other than keyboard or mouse) • A USB hub (single or multi-port) can be used provided only USB input devices are plugged into it.
  • Page 20: Using The Unimux Usb Kvm Switch

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH USING THE UNIMUX USB KVM SWITCH Basic Operation Once the UNIMUX is properly connected, the UNIMUX will enable a connection to be made between the CPUs attached to its VIDEO and CPU ports and the monitor and input devices attached to the MONITOR and DEVICES ports. The LEDs on the control panel of the UNIMUX will illuminate depending on which port (and corresponding CPU) is being connected to the monitor and input devices.
  • Page 21: Osd Control

    OFF, then ON. To reset the administrator's password call NTI and have the device serial number of the UNIMUX available. For more on...
  • Page 22: Initial Startup

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH Initial startup When the UNIMUX is first powered ON, a splash screen similar to the following will appear: Press any key and the UNIMUX will connect you to the first CPU port with a connected CPU that is powered ON.
  • Page 23: Figure 16- Command Mode Main Menu-User

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH Selection An arrow to the left of a port number in the list indicates the port the user is currently connected to. From left to right, the columns display the following: User • Port Number Cursor •...
  • Page 24: Settings

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH Function Keystroke Enter Find Mode, add a character to search string and select the CPU’s name that matches best. Type any alphabetical or numeric character (A-Z, 0-9) Note: use is not case sensitive...
  • Page 25: Osd Settings

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH OSD Settings The OSD Settings screen enables the user to adjust the height of the OSD screen on the monitor and the position of it. The position can be adjusted both horizontally, as well as vertically.
  • Page 26: Help Mode

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH Help Mode To enter Help Mode press the <F1> key from the Command Mode menu (see page 13). Help Mode displays a list of commands with a short explanation of their function. The following options allow the user to quickly...
  • Page 27: Broadcast Mode

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH When switching to a new port the port name is displayed by OSD in the left upper corner of the monitor for 5 seconds or until a key is pressed or the mouse is moved, whichever comes first. The scan dwell time is programmable from 2 to 255 seconds (default time-out period is 5 seconds).
  • Page 28: Security

    Once logged-in, follow the instructions on page 23 for setting up users and changing the password. Once the password is setup, if it is lost or forgotten the administrator will have to contact NTI for assistance on clearing the password and set it up again. The administrator can setup each of the users and the limitations of their use of the individual CPUs using the administration menus.
  • Page 29: User Login

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH User Login User Login Mode requires a user to login with a user name and password from the list created by the administrator. The user will only be able to login if security is enabled.
  • Page 30: System Configuration

    Note: If a port is configured as connected to a non-MAC CPU, but is in fact connected to a MAC CPU, the mouse will still work as a generic mouse. No special functions provided by software drivers will be available. Note: MAC mode must be enabled on any CPU ports that are connected to a CPU through an NTI ST-C5USBV extender. Function...
  • Page 31: User Configuration

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH User Configuration To enter the User Configuration menu: press <U> from the Administration menu. The User Configuration menu can only be accessed when the administrator is logged-in. The User Configuration screen lists the users configured to access the UNIMUX. Up to 63 users can be assigned access.
  • Page 32: User Access Control

    The Admin Password menu (see Figure 34) enables the administrator to change his password. Two edit fields are available, one for password, the other for verify password. The password can be up to 15 characters in length. Note: The default password for the administrator is “nti”. Function Keystroke...
  • Page 33: Display Usage

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH Display Usage To display usage statistics for the UNIMUX, press <D> from the Administration menu. The Display Usage page shows the user how many times the UNIMUX has been power cycled and how many total hours it has been powered ON.
  • Page 34: Idle Timeout

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH Idle Timeout The idle timeout is the amount of time that the user can be idle while in Command Mode before the user is automatically logged out. The idle timeout can be set to any value from 000 to 255 minutes. A value of 000 will disable it. After the idle timeout period has elapsed, the login screen will appear.
  • Page 35: Reset Port Names

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH Figure 39- Alternate Command Hot Key selection window Reset Port names To erase all configured port names and return them to the factory-default names, press <R> from the System Configuration menu. After pressing the key, a confirmation message will appear.
  • Page 36: Security Configuration

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH Security Configuration The UNIMUX can be configured to either have no security enabled such that any user can connect to the UNIMUX, or have security enabled such that a user must have a login name and password in order to enter Command Mode and make a connection with an accessible CPU.
  • Page 37: Serial Baud Rate

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH Serial Baud Rate The serial baud rate for the UNIMUX can be changed by pressing <B> from the System Configuration menu. In order to control the UNIMUX via RS232 (page 34), the baud rate must be set the same as the communication port on the control terminal attached to the UNIMUX (page 9) The baud rate value can be set to 115000, 57600, 38400, 19200, 9600, 4800, 2400, or 1200.
  • Page 38: Keyboard Mapping

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH Keyboard Mapping The keyboard configuration of each CPU is saved in the UNIMUX switch. For example, if the CPU attached to Port 4 had CAPS LOCK and NUM LOCK selected the last time that CPU was accessed, then they will automatically be set when that CPU is accessed again.
  • Page 39 NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH Backspace Lock Enter Caps Lock Shift Shift Enter Ctrl Ctrl Typical 101 Keyboard Print Scroll Screen Lock Pause SysRq Break Backspace Lock Enter Caps Lock Shift Shift Enter Ctrl Ctrl Windows Logo Key...
  • Page 40: Sun Ray Support

    To allow multiple units to be controlled from a single host port, the RS232 control interface is designed to allow "daisy chaining" up to 15 units using an NTI Matrix-Y-1 cable. Connect the Matrix-Y-1 cable between the RJ45-to-DB9 serial adapter and the CPU as shown in Figure 47.
  • Page 41 NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH RS232 Matrix-Y-1 Matrix-Y-1 Matrix-Y-1 Serial Port Note: The maximum combined RJ45 RJ45 RJ45 RS232 cable length between the TO DB9 TO DB9 TO DB9 CPU and any NTI switch cannot SERIAL SERIAL SERIAL exceed 15 feet.
  • Page 42: Rs232 Command Protocol

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH RS232 Command Protocol Host controller commands supported by the unit are defined below. RS232 Command Protocol Quick Reference Legend: (All numbers must be two digits) SW : Switch (01-15) Input Port/CPU (01-MAXINPUTS) BR : Baud Rate Code <CR>:...
  • Page 43: Autostatus

    Locate the Setup.exe in the directory the program was downloaded to and double-click on it Follow the instructions on the screen Note: In order to use the NTI Switch Control Program to control the UNIMUX, the UNIMUX RS232 port must be set at a baud rate of 9600 bps (see page 34).
  • Page 44: Sertest- Rs232 Interface Test Program

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH SerTest- RS232 Interface Test Program This software allows a user to test the functions of an NTI server switch, matrix switch or Multi-user/Multi-platform switch RS232 interface. The program SERTEST along with the NTI Switch Control Program (page 37) is installed from the CD packaged with this switch.
  • Page 45: Rmtest-Rs232 Interface Test Program

    RMTEST-RS232 Interface Test Program This software also allows a user to test the functions of an NTI server switch, matrix switch or Multi-user/Multi-platform switch RS232 interface. The RMTEST program is automatically loaded when installing the NTI Switch Control Program as described on page 37.
  • Page 46: Telnet Interface

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH TELNET INTERFACE The UNIMUX can be controlled via Telnet interface by connecting to the UNIMUX through port 2005 (configurable-page 27). Note: The Telnet Interface is not available when the CAT5 option (page 10) is present.
  • Page 47: Command Detail

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH Command Detail RU-Read Unit Size Command: Byte 1 Byte2 Byte3 ‘R’ ‘U’ <CR> (0x52) (0x55) (0x0D) Response: Byte 1 Byte 2 Byte 3 Byte 4 Byte 5 Byte 6 Byte 7 Byte 8 Byte 9 ‘r’...
  • Page 48: Ca- Connect All Output Ports To Input Port

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH CA- Connect All Output Ports to Input Port Command: Byte 1 Byte 2 Byte 3 Byte 4 Byte 5 Byte 6 ‘C’ ‘A’ Space Input – 1st digit Input - 2nd digit <CR>...
  • Page 49: Sx- Examine Connections

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH SX- Examine connections Command: Byte 1 Byte 2 Byte 3 ‘S’ ‘X’ <CR> (0x53) (0x58) (0x0D) Response: Multiple lines, one line for each output: Byte 1 Byte 2 Byte 3 Byte 4 Byte 5...
  • Page 50: Rp- Refresh Communication With Cpu Usb Port

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH RP- Refresh Communication with CPU USB Port Command: Byte 1 Byte 2 Byte 3 Byte 4 Byte 5 Byte 6 ‘R’ ‘P’ Space Input –1st digit Input –2nd digit <CR> (0x52) (0x50) (0x20) (0x30…0x32)
  • Page 51: Remote User Support

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH REMOTE USER SUPPORT If the UNIMUX includes support for remotely locating the user and has an ST-C5USBV-R-300 connected to its “CAT5” port, the user can be up to 300 feet away and still have full control over the UNIMUX. From the display and devices connected to the ST- C5USBV-R-300 the user can configure the UNIMUX, control which CPU the user has a connection to (as previously described in this manual), and adjust the video quality of the extended signal.
  • Page 52: Firmware Upgrade Procedure

    This procedure describes how to upgrade the firmware in this UNIMUX switch. If you are not certain whether this UNIMUX has the most up-to-date firmware available, see page 51 for instruction on how to determine what version the UNIMUX has. versions of firmware can be downloaded from the NTI firmware download website at http://www.networktechinc.com/download/d- srvsw-usbu-hd.html ,...
  • Page 53: Preparation For Upgrade

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH Preparation For Upgrade 1. With the power to the UNIMUX OFF, connect the computer to the UNIMX as shown in the figure below. Rear View of UNIMUX-USBV-16HDU MONITOR RS232 250V,2A NETWORK TECHNOLOGIES INCORPORATED...
  • Page 54: Upgrade Procedures

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH Upgrade Procedures Start the Bootloader In the HyperTerminal window on the attached computer, press and hold the <Tab> key and power ON the UNIMUX. The following message (or one similar) will be displayed on the screen: UNIMUX-HD-NxM Bootloader Revision: 1.1...
  • Page 55: Update The User Controller Firmware

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH Update the User Controller Firmware Note: The User Controller Firmware update only needs to be done once, whether the UNIMUX switch is a single-user, or a multi-user model. The user controller firmware comes as a file in binary format and has the extension .bin. (i.e. filename.bin). To upgrade the user controller to this file, press <u>...
  • Page 56: Update The Vendor Specific Port Controller Firmware

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH To program only one device (CPU port), the corresponding port number must be typed (two-digit number, zero leading, number between 01 and the last CPU port number, depending on switch size. To program all devices, just press <a>).
  • Page 57: Read The Checksum Of Hid Or Vendor Specific Port Controller Firmware

    The device ID and the checksum will be displayed in the following format: Device ID: 0x001E Device Checksum: 0x3AB1 The checksums for all revisions of UNIMUX firmware can be found on the NTI download webpage at http://www.networktechinc.com/download/d-srvsw-usbu-hd.html , To exit from the bootloader, press <x>.
  • Page 58: Safety Statements

    Servicing NTI products are not intended to be serviced in the field and contain no user-serviceable parts. In the event repair is needed, all servicing must be performed by factory trained and authorized service personnel.
  • Page 59: Troubleshooting

    Power cycle the UNIMUX SPECIFICATIONS Video Connectors female 15HD-black Video Resolution 1900 x 1200 (max.) Video Support SVGA, XGA, VGA, most DVI monitors (when used with NTI DVIF-15HDM adapter) Video Bandwidth 150 Mhz USER Keyboard/Mouse female USB Type A connectors Mouse and Keyboard...
  • Page 60: Index

    NTI UNIMUX SINGLE-USER HIGH DENSITY KVM SWITCH INDEX Alternate command hot key, 28 OSD, 15 Password and User Name, 22 Apple Mouse, 32 port configuration, 24 autologin, 30 Autostatus, 37 Rack mounting, 5 baud rate, 31, 34 remote user, 45...

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