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8 Help
8.1 Information and error messages
If it is necessary to inform the operator on the current status of ECR, or the ECR enters an error state, the
following information appears on the display or printer by means of the following information and error
messages:
Message
B A T
INACTIVE
VAT
AMOUNT DUE
DPT INACTIVE
PASSWORD
PASSWORD
DUPLICATE
HEAD
OVERHEAT
DATE ERROR
COMMUNICATION
PROCESSING
ERROR
FLAG ERROR
ENTRY
ERROR
KEY POSITION ERROR
PARAMETER
ERROR
PRICE
MISSING
PAPER
MISSING
VERIFICATION
FAILED
BAR CODE DUPLICATE
RECHARGE
BATTERY
PROGRAMMED
PRICE
INACTIVE
CARD NOT ACCEPTED
PAYMENT NOT ACCEPTED
VAT LEVEL INACTIVE
FORBIDDEN
ENTRY
OF RETURNABLE PACKS
ILLEGAL INVASION TO EPROM
INVALID
RECEIPT
SCALES
DISCONNECTED
ILLEGAL EURO PHASE
ILLEGAL
PAYMENT
ILLEGAL TAX RECEIPT
NOT PROCESSED BARCODE
CODE
UNKNOWN
JOURNAL CONTENT FULL
PRINT
JOURNAL
TEAR OFF RECEIPT
AND PRESS SUBTOTAL KEY
OPERATION
CAUSED
NEGATIVE
STOCK
OPEN PRICE
INACTIVE
PLU
INACTIVE
98
Meaning
No external power supply is connected. The power supply isthe accumulator.
Tax level not can be assigned to DPT or PLU.
Information on amount that has to be paid for sale termination.
Sale through this DPT is forbidden.
Cashier login is required.
Password is assigned to another cashier already.
Information on the thermal head overheat.Wait a moment until normal condition returns.
Incorrect date entry.
ERROR
Communication error between ECR and PC or EFT terminal.
Error occurs during payment through EFT terminal.
Incorrect flag entry.
Unexpected entry. Incorrect sequence of keys pressed.
Incorrect mode. Finish operation before mode switching.
Incorrect setting of ECR parameters.
Programmed price is zero.
Paper is missing in the printer.
Entered customer number is not in database (in descriptive PLU names dat.)
Bar code is assigned to another PLU.
It is necessary to connect external adaptor.
DPT or PLU flag setting prevents use of programmed price.
Credit card not accepted during EFT terminal payment.
Payment not accepted during EFT terminal payment.
DPT or PLU is assigned to inactive tax level.
Operation of bottles not can be performed.
Call for service!
Receipt data is not counted to ECR financial data.
Electronic scales are disconnected, or no data has been read.
Access is not possible.to this Euro pfhase.
This way of payment is not possible.
Receipt data has not been counted to ECR financial data. Illegal receipt.
Bar code not processed during sale.
Bar code is assigned to no PLU.
Memory for electronic journal storage is full. Print el. journal!
Get ready for electronic journal printing.
PLU flag prevents entry to negative stock.
DPT (PLU) flag prevents entry of price from keyboard.
PLU flag disables the sale of this PLU.
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