Moiré Patterns (Web-Like Shadows) Appear; The Edge Of The Original Is Not Scanned When Automatically Detecting The Size Of The Original; Character Is Not Recognized Correctly - Epson WorkForce ES-500W II User Manual

Solving Problems
Moiré Patterns (Web-Like Shadows) Appear
If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image.
❏ Check that Descreening is selected.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button > Advanced Settings tab on the Epson Scan 2 window >
Descreening.
❏ Change the resolution, and then scan again.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button > Main Settings tab on the Epson Scan 2 window > Resolution.
The Edge of the Original is Not Scanned when Automatically
Detecting the Size of the Original
Depending on the original, the edge of the original may not scanned when automatically detecting the size of the
original.
❏ Click
Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button.
In Epson Scan 2, select the Main Settings tab, and then select Document Size > Settings. On the Document
Size Settings window, adjust Crop Margins for Size "Auto".
❏ Depending on the original, the area of the original may not be detected correctly when using the Auto Detect
feature. Select the appropriate size of the original from the Document Size list.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the
Scanner Settings tab > Scan Settings button.
In Epson Scan 2, click the Main Settings tab, and then click Document Size.
Note:
If the size of the original you want to scan is not on the list, select Customize, and then create the size manually.
Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Scanner Settings
tab > Scan Settings button.
In Epson Scan 2, click the Main Settings tab, and then click Customize in Document Size.

Character is not Recognized Correctly

Check the following to increase the recognition rate of OCR (Optical Character Recognition).
❏ Check that the original is placed straight.
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Scanned Image Problems
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Character is not Recognized Correctly
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