Epson WorkForce ES-500W II User Manual page 105

Solving Problems
Devices cannot receive signals from the wireless router because they are too far apart.
Solutions
After moving the computer or the smart device and the scanner closer to the wireless router, turn off the
wireless router, and then turn it back on.
When changing the wireless router, the settings do not match the new router.
Solutions
Make the connection settings again so that they match the new wireless router.
The SSIDs connected from the computer or smart device and computer are different.
Solutions
When you are using multiple wireless routers at the same time or the wireless router has multiple SSIDs
and devices are connected to different SSIDs, you cannot connect to the wireless router.
Connect the computer or smart device to the same SSID as the scanner.
❏ Example of connecting to different SSIDs
❏ Example of connecting to SSIDs with a different frequency range
>
Problems Starting Scanning
>
Cannot Start Scanning from Smart Device
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