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User service
Service offerings
Tektronix provides service to cover repair under warranty and other services that are designed to meet your specific service
needs.
Whether providing warranty repair service or any of the other services listed below, Tektronix service technicians are well
equipped to service the IsoVu measurement system. Services are provided at Tektronix Service Centers and on-site at your
facility, depending on your location.
Warranty repair service
Tektronix warrants this product as described in the warranty statements at the front of this manual. Tektronix technicians
provide warranty service at most Tektronix service locations worldwide. The Tektronix Web site provides information on all
service locations worldwide.
Calibration and repair service
In addition to warranty repair, Tektronix Service offers calibration and other services that provide cost-effective solutions to
your service needs and quality standards compliance requirements. Tektronix instruments are supported worldwide by the
leading-edge design, manufacturing, and service resources of Tektronix to provide the best possible service.
Preventive maintenance
CAUTION: To prevent damage to the measurement system, do not expose it to sprays, liquids, or solvents. Avoid
getting moisture inside the comp box or sensor head when cleaning the exterior.
Clean the exterior surfaces with a dry, lint-free cloth or a soft-bristle brush. If dirt remains, use a soft cloth or swab
dampened with a 75% isopropyl alcohol solution. Use only enough solution to dampen the cloth or swab. Do not use
abrasive compounds on any part of the instrument.
Performance verification procedures
Use the following procedures to verify the performance of the IsoVu measurement system. Before beginning the
procedures, photocopy the test record and use it to record the performance results.
Required equipment
The equipment required to perform the performance verification procedures are shown in the following table.
Table 5: Required equipment for performance verification
Description
Supported oscilloscope with TekVPI
interface
SMA male short circuit connector cap
(optional)
Preparation
Prepare the equipment as follows:
1. Turn on the TekVPI oscilloscope.
TIVP Series IsoVuTM Measurement System User Manual
Minimum requirements
50 Ω input support, fully compatible
with TekVPI interface
Internally shorted, copper plated contact Fairview Microwave SC2135
User service
Test record
on page 47
Example product
Tektronix 5 Series MSO
45
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