Common Windows Problems - Dell 5330dn - Workgroup Laser Printer B/W User Manual

Character Voids
Horizontal stripes
Curl

Common Windows Problems

Condition Suggested solutions
"File in Use" Exit all software applications. Remove all software from the
message appears StartUp Group, then restart Windows. Reinstall the printer
during installation. driver.
"Error Writing to
LPTx" message
appears.
"General Close all other applications, reboot Windows and try printing
Protection Fault", again.
Character voids have white areas where they should be
solid black:
If you are using transparencies, try another type
of transparency. Because of the composition of
the transparency, some character voids are
normal.
You may be printing on the wrong surface of the
paper. Turn over the stack of paper in the paper
tray.
The paper may not meet paper specifications.
See "Paper Specifications".
If horizontally aligned black streaks or smears appear:
The toner cartridge may be installed improperly.
Remove the toner cartridge and reinsert.
The toner cartridge may be defective. Install a
new toner cartridge. See
Cartridge".
If the problem persists, the printer may require
repair. Contact a service representative.
If the printed paper is curled or the paper does not feed
into the printer:
Turn over the stack of paper in the paper tray.
Also try rotating the paper 180° in the paper
tray.
Try printing to the rear door.
Ensure that the cables are connected correctly and the
machine is on.
If bi-directional communication is not turned on in the
driver, it will also cause this message.
"Replacing the Toner