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Dell 1230c User Manual Page 36

Color laser printer.
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CONDITION
SUGGESTED SOLUTIONS
Misformed
If characters are improperly formed and
characters
producing hollow images, the paper stock
may be too slick. Try a different paper. See
"Selecting print media" on page 17.
Page skew
Ensure that the paper is loaded properly.
Check the paper type and quality. See
"Selecting print media" on page 17.
Ensure that the paper or other material is
loaded correctly and the guides are not too
tight or too loose against the paper stack.
Curl or wave
Ensure that the paper is loaded properly.
Check the paper type and quality. Both high
temperature and humidity can cause paper
curl. See "Selecting print media" on
page 17.
Turn over the stack of paper in the tray. Also
try rotating the paper 180° in the tray.
Wrinkles or creases •
Ensure that the paper is loaded properly.
Check the paper type and quality. See
"Selecting print media" on page 17.
Turn over the stack of paper in the tray. Also
try rotating the paper 180° in the tray.
Back of printouts
Check for leaking toner. Clean the inside of
are dirty
the printer. See "Cleaning the inside" on
page 24.
36 | Troubleshooting
CONDITION
SUGGESTED SOLUTIONS
Solid Color or
The toner cartridge may not be installed
Black pages
properly. Remove the cartridge and reinsert
it.
The toner cartridge may be defective and
need replacing. Remove the toner cartridge
A
and install a new one. See "Replacing the
toner cartridge" on page 27.
The printer may require repair. Contact a
service representative.
Loose toner
Clean the inside of the printer. See
"Cleaning the inside" on page 24.
Check the paper type and quality. See
"Selecting print media" on page 17.
Remove the toner cartridge and install a
new one. See "Replacing the toner
cartridge" on page 27.
If the problem persists, the printer may
require repair. Contact a service
representative.
Character Voids
Character voids are white areas within parts of
characters that should be solid black:
If you are using transparencies, try another
type of transparency. Because of the
A
composition of transparencies, some
character voids are normal.
You may be printing on the wrong surface
of the paper. Remove the paper and turn it
around.
The paper may not meet paper
specifications. See "Selecting print
media" on page 17.
Horizontal stripes
If horizontally aligned black streaks or smears
appear:
The toner cartridge may be installed
AaBbCc
improperly. Remove the cartridge and
AaBbCc
reinsert it.
The toner cartridge may be defective.
AaBbCc
Remove the toner cartridge and install a
AaBbCc
new one. See "Replacing the toner
cartridge" on page 27.
AaBbCc
If the problem persists, the printer may
require repair. Contact a service
representative.
Curl
If the printed paper is curled or paper does not
feed into the printer:
Turn over the stack of paper in the tray.
Also try rotating the paper 180° in the tray.
Change the printer option and try again. Go
to printer properties, click Paper tab, and
set type to Thin Paper. Refer to the
Software section for details.

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  • Blanca Dec 04, 2015 10:32:
    is there any way to get a Service Manual for a Dell Laser 1320c printer...​? I only see user manuals.