Specification & Problem Solving - Evonic Fires Topaz Instruction Manual

Technical Specification &
MODEL TOTAL
HEIGHT
590MM
EV4i
EV4i4 620MM
EV6i 585MM
615MM
EV6i4
605MM
TOPAZ
520MM
EV8S
Problem solving
•
No power to the fire: Check the wall socket, plug and fuse.
•
No illumination: Make sure the fire is turned on. Check heater is
working, if so check that the dimmer control is set to full on the
e-touch app/e-touch controller.
•
Illumination but no heat: The safety cut out has operated see note on
operating the Fire.
•
Noise when illuminated: Due to moving parts, the electric fire will make
a noise.
•
Noise from the heater when in use: The sound of rushing air is normal.
•
Reporting a fault: If a product is encountering a fault with the
operation and a service engineer is required, please visit :
www.evonicfires.co.uk and complete the fields required under the
Report a Fault section. Please refer to the terms of your warranty.
Maintenance
TOTAL TOTAL
WIDTH DEPTH
480MM 145MM
480MM 145MM
595MM 145MM
595MM 145MM
645MM 135MM
855MM 315MM
INSET INSET
HEIGHT WIDTH
550MM 382MM
550MM 382MM
565MM 570MM
565MM 570MM
550MM 382MM
N/A N/A
INSET
DEPTH
75MM
75MM
145MM
145MM
75MM
N/A
15.