Problem solving
•
No power to the fire: Check the wall socket, plug and fuse.
•
No illumination: Make sure the fire is turned on. Check
heater is working, if so check that the dimmer control is set
to full on the e-touch app/e-touch controller.
•
Illumination but no heat: The safety cut has operated see
note on operating the Fire.
•
Noise when illuminated: Due to moving parts, the electric
fire will make a noise.
•
Noise from the heater when in use: The sound of rushing
air is normal.
•
Reporting a fault: If a product is encountering a fault with
the operation and a service
visit : www.evonicfires.co.uk and complete the fields re-
quired under the Report a Fault
the terms of your warranty.
MODEL
e1030DS
E-MOD SPEC
E-MOD 1
E-MOD 2
Technical Specification
WIDTH
DEPTH
1002mm
500mm
WIDTH
DEPTH
1050mm
305mm
1050mm
305mm
engineer is required, please
section. Please refer to
HEIGHT
556mm
HEIGHT
420mm
470mm
15.
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