Trouble Shooting Guide - Automatic Technology GDO-8v1 EasyRoller II Installation Instructions Manual

Trouble shooting
Door Status Indicators
Symptom
Door will not operate
Door starts to close but
automatically reverses to
open position
Door operates from drive unit
(OPERATE) button but not from
transmitter*
See note
Door will not open or close fully.
Door is overshooting or not
reaching limits.
Cannot set limits.
Door not working with PE installed.
PLEASE NOTE:
Some areas may be prone to excessive radio interference brought on by devices such as cordless telephones,
wireless stereo headphones and baby monitors. It is possible that these devices could cause a degree of
interference such as to greatly reduce the range of the transmitter. In such an instance please contact your
Automatic Technology dealer for an alternative frequency replacement kit. As this is not a warrantable situation
but an environmental issue charges may apply for the changeover.
GDO-8v1 EasyRoller® II
20
Possible cause
Mains power not switched on.
Door is obstructed.
Door is locked or motor jammed.
Door tracks/hardware damaged.
Adverse weather conditions (wind
or cold) causing door to stiffen and
become tight in the tracks.
Possible obstruction in the
doorway.
Transmitter code not stored in
memory.
Flat battery.
Door limits position need to be
reset.
Datum position not set correctly.
Datum position not set correctly.
PE Beam or wiring faulty.
PE Beam not aligned correctly.
PE Beam is obstructed.
Door obstructed when closing.
Owner Installation Instructions
Remedy
Switch on mains power.
Remove obstruction.
Unlock door or remove jam.
Door requires service/repair by
qualifi ed technician.
Increase force margin setting
See Step 8.3 on page 13. Or re-
calculate force margin.
Remove obstruction.
Code transmitter in to openers
memory. Refer step 9.1 on page
16
Replace battery - A23 Alkaline 12V.
Door limits position need to be
reset. See Page 14.
Reset datum position. See Step 6.2
Page 13
Reset datum position. See Step 6.2
Page 13
Repair PE Beam or replace wiring.
Re-align optics. See PE
Instructions.
Remove obstruction from the path
of PE.
Remove obstruction.