Alcatel-Lucent ALE-30h User Manual page 4

User Manual
N-party conference
'Meet me' conference
Intrusion into an internal conversation (barge-in)
Signal malicious calls
Forwarding calls to another number (immediate forward)
Forwarding calls if you do not answer or if you are busy
Do not disturb
Forwarding your calls from the receiving terminal ('Follow me')
Applying a selective forward
Forwarding calls to your pager
Cancelling all forwards
Leaving a text message for internal callers
Send a voice message copy
Sending a recorded message to a number or a distribution list
Answering the general bell
Manager/Assistant filtering
Call pick-up
Hunting groups
Hunting group call
Temporary exit from your hunting group
Return into your group
Calling an internal contact on his/her pager
Answering a call on your pager
Calling a contact on his/her loudspeaker
Broadcasting a message on the loudspeakers of a station group
Managing your charges
Charging your calls directly to business accounts
Finding out the cost of an outside call made by an internal user from your terminal
ACD: Agent set/ Supervisor station
Agent set
Open an agent session (LogOn) - Agent set
ACD application welcome screen - Agent set
Close an agent session (LogOff)
Supervisor station
Open a supervisor session (LogOn)
Processing group- Supervisor entry/withdrawal
Supervision or acceptance of an assistance request
Configure your phone for remote working
First connection as remote working
Change the configuration
PIN code
Reset your PIN code
Reconnect your desk phone in your business place
Reconnect your desk phone in remote place
Visual Notification Assistant (VNA)
Programming your telephone
Initializing your voice mailbox
Customizing your voice greeting
Modify the password for your phone set
Modify the password for your voice mailbox
Adjusting the audio functions
Choose the tune
Adjusting the ringer volume
Hearing Aid
Adjusting the brightness of the desk phone
Adjust the brightness when the phone is in use
Adjust the dimmed brightness when the phone is not in use - Only available on ALE-30h
Set the delay before the brightness is dimmed when the phone is not in use (screensaver) - Only
available on ALE-30h
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