Faq - LAUNCH TECH CRT511 User Manual

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Note: For initial update, user needs to go through a registration process.
Once you finished it, the registration screen will not appear again each time
you click the Device Upgrade button in the future.
3. Copy the update package into the memory card.
1). Install the memory card from the tool into the supplied memory card
adaptor and insert it into the USB port of the computer.
2). Reopen the update tool, select the updates you would like to perform or
click Select all, and then click download to start downloading the update
package into the memory card.
4. reinsert the memory card into the tool and start update.
1).Once all steps are complete, reinsert the memory card into the tool and
power up the tool via USB cable.
2). The tool starts verifying the consistence of the local files with the files in the
memory card. If difference exists, the tool will automatically start updating
and a green update progress bar will appear on the bottom of the screen.
Be patient to wait until the update is completely finished.
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9. faQ

Here we list some frequently asked questions and answers relating to this tool.
Question: System halts when reading data stream. What is the reason?
answer: It may be caused by a slackened connector. Please turn off the tool,
firmly connect the connector, and switch it on again.
Question: What to do when encountering screen flickering or font damage
during use?
answer: This bug can be fixed ONLY by doing the following:
1. Keep the memory card inserted into the tool and then connect the tool to
the PC via USB cable.
2. The system will automatically upgrade the firmware and then reboot.
Note: Although the tool can get power from vehicle's OBD II port via the
diagnostic cable, it only allows users to perform vehicle diagnostics. It does not
apply to software update or firmware fix operation.
Do not attempt to connect the tool to the vehicle's OBD II port to fix this bug.
Question: Screen of main unit flashes at engine ignition start.
answer: Caused by electromagnetic disturbing, and this is normal
phenomenon.
Question: There is no response when communicating with on-board
computer.
answer: Please confirm the proper voltage of power supply and check if the
throttle has been closed, the transmission is in the neutral position, and the
water is in proper temperature.
Question: Why are there so many fault codes?
answer: Usually, it's caused by poor connection or fault circuit grounding.
Question: What to do if the tool fails to boot up?
answer: Please connect the tool to the USB port of a computer to fix the
firmware.
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