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Summary of Contents for Escene SayHi 410 Series
- Page 1 410 Series IP Phone User Manual (firmware:V2.2.6.2-2733) Escene Communication Co.Ltd Escene Communication Co.Ltd www.escene.cn/en/ Escene Communication...
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Page 2: Table Of Contents
SIP Account Settings.........................22 Network Setting........................23 Load default settings......................... 24 Modify password........................24 Customizing Rings and Volume....................25 View status..........................25 Diagnose............................26 7. Web Settings..........................27 Config Guide..........................27 Network.............................29 SIP Account..........................30 Programmable Keys........................31 Expansion Module........................32 Audio............................33 Phone Book..........................34 www.escene.cn/en/ Escene Communication... - Page 3 Dial Plan..........................42 Global SIP......................... 43 Phone Maintenance........................44 Log............................ 44 Password........................... 44 Default Setting........................45 Auto Provision........................45 FTP Upgrade........................46 TFTP Upgrade........................47 HTTP Upgrade........................48 Reboot..........................49 Phone Status..........................50 System Info..........................50 About............................51 Appendix：..........................52 www.escene.cn/en/ Escene Communication...
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Page 4: Getting Started
1. Getting Started About SayHi 410 SERIES is a next-generation 4-line SIP phone, 4 dynamic context-sensitive soft keys, 12 programmable hard keys, and dual 10/100Mbps auto-sensing Ethernet ports with integrated PoE. The 410 SERIES offers excellent voice PSTN, FXS, Record Port, security protection for privacy. - Page 5 Media encryption(RC4) VPN, 802.1X, VLAN QoS(802.1pq), *LLDP TLS, MD5,AES, ROOT/USER Management Upgrade: HTTP/TFTP/FTP Auto-provision/TR069 Management Configurations: Phone/Http/Auto provision/TR069 Debug: Telnet/Phone/Web Power Supply Power adapter: AC 100-240V input and DC 12V/1A output PoE (IEEE 802.af) ; USB(Standard DC 5V) www.escene.cn/en/ Escene Communication...
- Page 6 410 Series IPPhone Specification Infineon Chipset Storage Temperature: 0℃-60℃ Operating Humidity: 10%-90% Size 254mm*205mm*87mm CE、 FCC、 RoHS、 Avaya、 Broadsoft、 Alcatel、 Yeastar、 Digium、 Metaswitch Certifications etc. Note: “*” Sign means function has not been published yet. www.escene.cn/en/ Escene Communication...
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Page 7: Connecting Your Phone
410 Series IPPhone 2. Connecting Your Phone Your system administrator will likely connect your new SayHi 410 SERIES IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone. - Page 8 5) If you want to connect an ESM (Expansion Module), you could connect it (any interface) to the EXT interface on the phone with a RJ-45 cable (a straight-through cable), and the second ESM can be connected to the first one too. It supports 6 ESMs. www.escene.cn/en/ Escene Communication...
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Page 9: Phone Overview
410 Series IPPhone 3. Phone overview Understanding Buttons and Hardware From figure 3.1 to figure 3.2,you can understand buttons and hardware about SayHi 410 SERIES. Figure 3.1 SayHi 410 SERIES overview ○ ○ ○ ○ ○ ○ ○ ○ ○... - Page 10 Red, steady: Remote line is busying. Yellow-green, steady: Remote line is idle. Back button: Return to the standby interface; Navigation “Down”: Open “Missed Calls” list: button “Left”: Open “Received Calls” list; “Right”: Open “Dialed Numbers” list OK button: To confirm the action; www.escene.cn/en/ Escene Communication...
- Page 11 480*160 pixel Color high-definition display. Status light Red flashing: There are incoming call； Red, steady: Missed Calls, or phone busy; Hands-free Hands-free voice of the output. microphone Figure 3.2 Interfaces of SayHi 410 SERIES ○ ○ ○ ○ ○ ○...
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Page 12: Understanding Phone Screen Features
PC port Connect to a local PC Understanding Phone Screen Features This is what your main phone screen might look like with an active call: Figure 3.3 LCD of SayHi 410 SERIES Screen Functions Time and Data Display current time and data... - Page 13 410 Series IPPhone : DND turned on in this line Soft key labels Each displays a soft key function. To activate a soft key, press the soft key button. www.escene.cn/en/ Escene Communication...
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Page 14: Basic Call Handing
Note: The bold type of the following text and following a “button” in table signifies the phone's button (for example, OK button), and the signifies softkey. Placing a Call Here are some easy ways to place a call on SayHi 410 SERIES IP Phone: : If you want to... Then... --1）Hear the dial tone；... -
Page 15: Answering A Call
• If you make a mistake while dialing, press C button to erase digits. Answering a call You can answer a call by simply lifting the handset ， or you can use other options if they aer available on SayHi 410 SERIES: If you want to... Then... -
Page 16: Ending A Call
Press another Line button for the appropriate line another line Resume a call on current line ---Press appropriate line button Release a call on different Select the line want to release hold, press the line, so recovery; line www.escene.cn/en/ Escene Communication... -
Page 17: Transferring Calls
--2) Press the Line button of held line Using Mute With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use mute in conjunction with the handset, speakerphone, or a headset。 If you want to... Then... www.escene.cn/en/ Escene Communication... -
Page 18: Do Not Disturb
Invite the transfer recipient into a --1) When the transfer recipient answer the call, press conference in a transferring CONFERCENCE button or CONF soft key on your phone; --2) Then the held one, transfer recipient and you will be www.escene.cn/en/ Escene Communication... -
Page 19: Expansion Installation
--1) Press MENU or OK button > “Function setting” > “expansion Expansion setting installation”, --2) choose which you want to set “expansion” --3)choose which you want to set “ programmable keys “ --4)you can set : Mode: Speed Dial、 Asterisk BLF、 Speed Dial Prefix、 BLA、 DTMF www.escene.cn/en/ Escene Communication... -
Page 20: Time & Date
--1) Press MENU or OK button > “Function setting” > “voip call No answer transfer forwarding”; --2)select “no answer transfer”, select enable. --3) input number which you want to transfer, when have a call in but you don’t have time to answer ,it will transfer. www.escene.cn/en/ Escene Communication... -
Page 21: Advanced Call Handling
-or press MENU button > “Phone book”, -or press Directories button > “Phone book”; --2) Press OPT.； --3) Select “Add contact”, press OK button or --4) Use the navigation keys to select content, press OK button or OPT. www.escene.cn/en/ Escene Communication... - Page 22 Save to save the change --1) Press DIR soft key, Delete group -or press MENU button > “Phone book”, -or press Directories button > “Phone book”; --2) Press OPT. soft key； --3) Select the “Delete group” or OK button or ； www.escene.cn/en/ Escene Communication...
- Page 23 -or select a contact who are belong to different group; --3) Select a contact, then press (If there are multiple numbers of one contact, press enter the interface of “call options”, select the one you want to call and press www.escene.cn/en/ Escene Communication...
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Page 24: Using Call Logs
--2) If you want to delete an entire call record list, you have to select this record list from the logs and press Tips • Each call log store up to 20 entries on SayHi 410 SERIES IP phone. www.escene.cn/en/ Escene Communication... -
Page 25: Keypad Instruction
SIP Account Settings SayHi 410 SERIES series IP phone make calls based on sip accounts, SayHi 410 series IP phones can support 8 independent SIP account, each account can be configured to different SIP server. -
Page 26: Network Setting
--1) Choose “System setting” > “Advanced setting”； --2) Enter the password required（The default is 159357) ； --3) Choose “Network”, you can configure the following parameters: -Type: static IP or DHCP -IP: enter IP address ， Note: Do not duplicate the ip address with www.escene.cn/en/ Escene Communication... -
Page 27: Load Default Settings
159357) ； --3) Choose “load default settings”, and press ’OK’, then “Reboot” the phone. Modify password If you want to... Then... Modify password -1) Choose “System settings” > “Advanced settings”； -2) Enter the password required（The default is www.escene.cn/en/ Escene Communication... -
Page 28: Customizing Rings And Volume
-Speaker mic volume: Hands-free input volume， -Headset volume: Headphone output volume， -Headset mic volume: Headset microphone input volume View status If you want to see the phone status,Press MENU button > “view status” ,or press OK button > www.escene.cn/en/ Escene Communication... -
Page 29: Diagnose
If you want to check the phone hardware function,Press MENU button > “diagnose” ,or press OK button > “diagnose”, you can check the phone item as below. If you want to ..Then ..Keys You can check the phone keys Press’OK’to start,press’C’to exit Lights Press’OK’to start,press’C’to exit Sound Press’OK’to start www.escene.cn/en/ Escene Communication... -
Page 30: Web Settings
159357. Config Guide You can finish the base configuration step-by-step by this guide. When press ‘next’, you can configure the Network parameters for the phone, You can chose other option, such as static IP or PPPOE. www.escene.cn/en/ Escene Communication... - Page 31 410 SERIES IPPhone After config the network parameter, press next, then you can config sip account for the phone. Press Finish, the base configuration of the phone is complete, now you can use the phone to call with sip. www.escene.cn/en/ Escene Communication...
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Page 32: Network
Username (pppoe) The pppoe username Password (pppoe) The pppoe password MTU (pppoe) The mtu for pppoe, default is 1500 Primary DNS The primary DNS server Secondary The secondary DNS server MAC Address Display the MAC of the phone www.escene.cn/en/ Escene Communication... -
Page 33: Sip Account
The phone attempts to register to the SIP server using the account/registrar data provided by the automatic or manual initialization Choose one Account, you will find the following parameters: Field Description Enable You can choose on/off to enable/disable the line. www.escene.cn/en/ Escene Communication... -
Page 34: Programmable Keys
Use specific Key as Line key, default is Line key Speed Use specific Key as Speed Dial key Dial(Mode) Asterisk Use specific Key as BLF key Speed Dial Use specific Key as Speed Dial Prefix key Prefix(Mode) DTMF Use specific Key as DTMF key www.escene.cn/en/ Escene Communication... -
Page 35: Expansion Module
--Asterisk BLF: Enable BLF in this key; --Speed Dial Prefix --DTMF -- SIP URL --Broadsoft BLF --Asterisk BLA Account A SIP account relates to this key, another word, you will call this hotline by this SIP account. Name Description of this hotline. www.escene.cn/en/ Escene Communication... -
Page 36: Audio
2) Use the navigation keys to highlight the desired one in the Enabled/Disable Codes list, and press to move to the other list. 3) Choose Submit to save the change. Of course, you can control the voice bulk in this choose. www.escene.cn/en/ Escene Communication... -
Page 37: Phone Book
If you want to add a Group, you just ought to click ‘Add Contact’. You can edit an existed Contact by click You can delete an existed Contact by click , if you want to delete all Contacts, you just ought www.escene.cn/en/ Escene Communication... -
Page 38: Ldap
Please note that LDAP Phonebook support on ES620\410 SERIES\ES330\ES320\ES310\ES210, the version must be V2.2.3.1-2210 and higher, then access to the web “Phone Book>LDAP page, now it support two LDAP, you can find the configured option is like following picture. the detail configure in the appendix. www.escene.cn/en/ Escene Communication... -
Page 39: Banlist
If you want to add a BanList, you just ought to click ‘Add BanList’. You can edit an existed BanList by click You can delete an existed BanList by click , if you want to delete all BanLists, you just ought to click ’Delete All BanList’. www.escene.cn/en/ Escene Communication... -
Page 40: Enterprise Phonebook
If the sip server no add some function to hold this option ,this option can be userd. Advanced Phone Setting You can use phone setting to set the time, QoS, port Mirroring for the phone. www.escene.cn/en/ Escene Communication... - Page 41 410 SERIES IPPhone www.escene.cn/en/ Escene Communication...
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Page 42: Vlan Setting
You can add the phone and PC to different VLAN used VLAN Setting option. When used VLAN Setting option, you can set several parameters as follow: VLAN Setting Enable VLAN You can enable/disable vlan for phone and pc The vlan you want the phone or pc to join www.escene.cn/en/ Escene Communication... -
Page 43: Vpn Setting
There is two choose you can choice. VPN Server Addr VPN server's ip VPN User Name VPN user's name VPN User Name A password be used for authentication SSL_VPN You can upload VPN config BLF setting Add Group You can add group www.escene.cn/en/ Escene Communication... - Page 44 All users You can add users You can add group After you add group, you can edit or delete group, you also can add user ,press ”All users” You can add contact. You can set user information www.escene.cn/en/ Escene Communication...
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Page 45: Trusted Certs
410 SERIES IPPhone Trusted Certs You can upload trusted certs. Dial Plan If you want to setup a dial plan, you can click "Dial Plan". Click "add rule" to entry this interface. www.escene.cn/en/ Escene Communication... -
Page 46: Global Sip
(Note: When you want to add code and delete at the same time, you can add code first, after that base on the number you add, decide the position and length of the delete code.) Global SIP You also can setup the SIP server on Global SIP. www.escene.cn/en/ Escene Communication... -
Page 47: Phone Maintenance
The new password used to login of the web page Confirm Password The new password used to login of the web page Administrator Login phone web page used administrator privileged User Login phone web page used general user privileged www.escene.cn/en/ Escene Communication... -
Page 48: Default Setting
.the detail information about auto provision you can see the appendix. www.escene.cn/en/ Escene Communication... -
Page 49: Ftp Upgrade
You can enable/disable AES encrypt for auto provision AES Key The key of the AES Auto Provision Now This used to do auto provision immediately FTP Upgrade You can upgrade the software, kernel and configure file for the phone use ftp. www.escene.cn/en/ Escene Communication... -
Page 50: Tftp Upgrade
You can used update/backup to update/backup the phonebook of the phone EXT Module You can used update/backup to update/backup the expansion of the phone TFTP Upgrade You can upgrade the software, kernel and configure file for the phone use tftp. www.escene.cn/en/ Escene Communication... -
Page 51: Http Upgrade
You can used update/backup to update/backup the phonebook of the phone EXT Module You can used update/backup to update/backup the expansion of the phone HTTP Upgrade You can upgrade the software, kernel and configure file for the phone use http. www.escene.cn/en/ Escene Communication... -
Page 52: Reboot
You can used upload/download to upload/download the phonebook of the phone EXT Module You can used update/backup to update/backup the expansion of the phone Reboot You can use reboot option to reboot the phone. When you press ‘Reboot’, the phone will reboot. www.escene.cn/en/ Escene Communication... -
Page 53: Phone Status
410 SERIES IPPhone Phone Status You can see the currently status of the phone when use Phone Status option. System Info You can view the phone information from here. www.escene.cn/en/ Escene Communication... -
Page 54: About
On this interface ,you can see the software and kernel which we used for test and this user_manual is written base on this software and kernel. This software version is V2.2.6.2-2733 This kernel version is v2.2.9 About You can see the phone model when used About option. www.escene.cn/en/ Escene Communication... -
Page 55: Appendix
K00400.cfg: for 410 SERIES and DS412; K00300.cfg: for ES310 and DS312; K00200.cfg: for ES210 and DS212. 2. Open the notepad file “K000X00.cfg” and write the new kernel name in it, for example, K_uImage_600.bin_version2.1.6: for ES620, ES610 and DS622; www.escene.cn/en/ Escene Communication... - Page 56 (You can see the following chapter to see how to download a configuration file from Escene IP hone) and modify by yourself. If the IP phone’s MAC address is 00:11:22:33:44:55, the normal configuration file of it should be 001122334455.xml.
- Page 57 *You can’t rename the file on the provisioning server. The file name is fixed to Account1_Extern.xml.(Account1 is the first account you register) Phonebook on TFTP/HTTP/HTTPS/FTP Server Escene IP phone supports Enterprise Phonebook and Personal Phonebook. Enterprise Phonebook: Enterprise Phonebook is used for all staffs in your office. All phones will download a common phonebook for all staffs.
- Page 58 Auto-Provision via fixable TFTP/HTTP/HTTPS/FTP Server IP Phone: 1. Input the IP Phone’s IP Address in browser; 2. Enter user root and password 159357 then open the web page; 3. Click “Phone Maintenance” and select “Auto Provision”; 4. select like as follows: www.escene.cn/en/ Escene Communication...
- Page 59 TFTP://192.168.0.201(192.168.0.201 is the default Server IP address) HTTP: HTTP://192.168.0.201 HTTPS: HTTPS://192.168.0.201 FTP: FTP://192.168.0.201 Username: the user to login FTP/HTTP/HTTPS server Password: the password of the user using to login FTP/HTTP/HTTPS server *Username and password are available in FTP/HTTP/HTTPS only (unavailable in TFTP). www.escene.cn/en/ Escene Communication...
- Page 60 Auto Provision Frequency to 0 hours and the Auto Provision Time to 23:00. AES Encryption: AES encryption is used for all the setting files of your phone (include configuration file, Expansion file, Enterprise/Personal Phonebook etc. You just need to enable the www.escene.cn/en/ Escene Communication...
- Page 61 2. Configuration Please note that LDAP Phonebook support on ES620\410 SERIES\ES330\ES320\ES310\ES210, the version must be V2.2.3.1-2210 and higher, then access to the web UI￠ PhoneBook￠ LDAP page, you can find the configured option is like following picture. www.escene.cn/en/ Escene Communication...
- Page 62 Full name of the user. company company Company or organization name givenName Firstname also called Christian name homePhone homeTelephoneNumber Home Phone number mobile mobileTelephoneNumber Mobile or cellular phone number organizationName Organization name or even organizational name organizationalUnitName Usually department or any www.escene.cn/en/ Escene Communication...
- Page 63 Office phone number 3.2Attributes on Escene Configured Page 3.2.1 LDAP Name Filter Description: LDAP name filter is the search criteria for name look ups. The format of the search filter is compliant to the standard string representations of LDAP search filters (RFC 2254). The name prefix for search entered by the user is represented by the “%”...
- Page 64 Default Value: <blank> Examples: ￠ o=UNIVERSITY OF NEW ORLEANS,c=US ￠ o=SFU,c=CA ￠ dc=escene,dc=cn 3.2.6 User Name Description: This setting specifies the bind “Username” for LDAP servers. Most LDAP servers allow anonymous binds in which case the setting can be left blank.
- Page 65 LDAP search results. This setting compresses the search results, as the server only returns the attributes which are requested by the Escene phone. The setting allows the user to configure multiple space separated name attributes.
- Page 66 Description: This setting is for sorting the search results, if make this option “Enabled”, it will arrange in the first alphabetical of the name order if return the name display; if only has the number return, it will list in numerical order. Valid Values: <Enabled>, <Disabled> Default Value: Disabled www.escene.cn/en/ Escene Communication...
- Page 67 LDAP Number Attributes: Mobile telephoneNumber ipPhone Protocol: Version 3 #####this setting is relate with the server configuration. Search Delay(ms)(0~2000): 0 LDAP Lookup for Incoming Call: Enabled LDAP Sorting Results: Enabled LDAP Lookup for PreDial/Dial: Enabled 4. Configuration on Escene Phone www.escene.cn/en/ Escene Communication...
- Page 68 410 SERIES IPPhone 5. LDAP Server Installation 5.1Install OpenLDAP Server on Windows 2003 System Install “openldap-2.2.29-db-4.3.29-openssl-0.9.8a-win32_Setup.exe” according to default prompt,please remember the install path for next steps. 1. Double click the install program to run the installation. www.escene.cn/en/ Escene Communication...
- Page 69 410 SERIES IPPhone 2. Please remember the install path. E.g. C:\Program Files\OpenLDAP. www.escene.cn/en/ Escene Communication...
- Page 70 410 SERIES IPPhone 3. Choose the [Full installation] mode as picture. www.escene.cn/en/ Escene Communication...
- Page 71 410 SERIES IPPhone www.escene.cn/en/ Escene Communication...
- Page 72 Access to the install path,open the file names slapd.conf,find the command suffix “dc=my-domain,dc=com” rootdn “cn=Manager,dc=my-domain,dc=com” Please modify these two commands to following commands (please do not have any space during the quotation marks “”): suffix “dc=escene,dc=cn” rootdn “cn=Manager,dc=escene,dc=cn” www.escene.cn/en/ Escene Communication...
- Page 73 If run the server successfully,you can find the command of “slapd starting” NOTE: Please do not close this window to make sure the LDAP Server keep running. 5.2.3 Add contact Create a plain text named “escene.ldif” in install path. Then put the content like following: dc=escene,dc=cn objectClass:...
- Page 74 410 SERIES IPPhone Escene Organization cn=Manager,dc=escene,dc=cn objectClass: organizationalRole Manager description: Escene Address Book Administrator Cmd to execute command “ldapadd -xv –D “cn=Manager,dc=escene,dc=cn” –W –f escene.ldif”. Input the password you set,here is escene. www.escene.cn/en/ Escene Communication...
- Page 75 6. Install LDAP Client tool in Windows System 6.1 Install LDAPExploreTool2 Install the LDAPExploreTool2 according to the prompt. 6.2 Create the Configurations in LDAPExploreTool2 1. Run the LDAPExploreTool2,access to File→Configurations. 2. Create the New Configuration a. Fill in a name in Configuration option www.escene.cn/en/ Escene Communication...
- Page 76 410 SERIES IPPhone b.Input the server address on Server option. www.escene.cn/en/ Escene Communication...
- Page 77 Test OK. NOTE: Server name or IP\Server port\Version settings are relate with the settings on escene phone. d.Configure the “cn=Manager,dc=escene,dc=cn” on User DN,and tick the Store password for protect your settings,enter the password which you configure on the server. www.escene.cn/en/...
- Page 78 3. Choose the Action[LDAP],then press [Open] achieve the settings. Then you can get the page like following picture. Please right click the www.escene.cn/en/ Escene Communication...
- Page 79 Must attributes: Double click attribute to add them to the entry node. If need multi-cn, can be allow to repeat added. May attributes: Double click attribute to add them to the entry node. If need multi-Telphonenumber, can be allow to repeat added. www.escene.cn/en/ Escene Communication...
- Page 80 410 SERIES IPPhone Please notice the note label on the picture above. After save the settings, you can find the new added entry at the left of the LDAP catalogue. 3.You can add more contact entries by these steps. www.escene.cn/en/ Escene Communication...
- Page 81 410 SERIES IPPhone ---------------------------------------------------------------------------------------------------------------------- Escene Communication Technology Co.Ltd Escene Communication Technology Co.Ltd Address: Floor 4,Building C,Yuean Industrial Park,Huangcun Road No.51,Tianhe District,Guangzhou,China. Postal Code: 510660 Tel: (+86)20-28096798 Fax: (+86)20-28096786 http://www.escene.hk Technical Support: E-mail: support@escene.cn www.escene.cn/en/ Escene Communication...
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