Escene 102 Series User Manual
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Escene 102 Series User Manual

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Summary of Contents for Escene 102 Series

  • Page 1 102 Series Series IP Phone IP Phone Series Series IP Phone IP Phone User Manual User Manual User Manual User Manual (firmware :V1.0.7.4) www.escene.cn/en/ Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...

  • Page 2: Table Of Contents

    WIFI Status(only WS102N has this item ) ................24 Network ........................... 25 SIP Account ..........................26 Programmable Keys ........................ 29 Audio............................31 Phone Book ..........................32 Group ..........................32 Contact ..........................33 LDAP ..........................34 www.escene.cn/en/ Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...
  • Page 3 FTP Upgrade ........................47 TFTP Upgrade ......................... 48 HTTP Upgrade ........................ 49 Reboot ..........................50 Phone Status ..........................51 System Info ..........................52 About............................52 Appendix ： ..........................53 www.escene.cn/en/ Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...

  • Page 4: Getting Started

    1. Getting Started About 102 Series is a popular type IP Phone in SayHi phones Series, with modern design, functional, practical and voice clarity characteristics. It accomplished the powerful telephony features by cooperating with the communications platform, such as call transfer, hotline, third-party conferences, voice mail, interruption-free, etc.
  • Page 5 102 Series IPPhone TOS, Jiffer Buffer, VAD, CNG, G.168 (32ms) RJ45 10/100M Ethernet Interfaces (LAN/PC) × IP Assignment: static IP, DHCP, PPPoE Network PC port support Bridge and Router DNS SRV,STUN, VPN(L2TP), VLAN/QoS STUN,DTMF(In-band/RFC2833/SIP INFO) Hands-free model available by Full-duplex...
  • Page 6 102 Series IPPhone DSPG Chipset Storage Temperature: 0 ℃ ~ 60 ℃ Specification Operating Humidity: 10%~90% Size:210mm*175mm*70mm Net weight: 0.9kg 、 、 RoHS 、 Avaya 、 Broadsoft 、 Alcatel 、 Yeastar 、 Digium 、 Metaswitch Certifications etc. Note: “*” Sign means function has not been published yet.

  • Page 7: Connecting Your Phone

    102 Series IPPhone 2. Connecting Your Phone Your system administrator will likely connect your new 102 SERIES IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone.

  • Page 8: Phone Overview

    102 Series IPPhone 3. Phone overview Understanding Buttons and Hardware You can identify buttons and hardware on your 102 SERIES from figure 3.1. Figure 3.1 102 SERIES Item Description LCD Screem 128*64 characters, grayscale LCD with background light Menu button: which buttom make you enter the menu setting...

  • Page 9: Understanding Phone Screen Features

    You can set four type on blf . there are speed dial, Asterisk BLF,Speed Dial Prefix, DTMF. Understanding Phone Screen Features This is what your main phone screen might look like: Figure 3.3 102 SERIES Phone LCD ○ ○ ○...
  • Page 10 102 Series IPPhone Screen displays Functions Date Show current date （ Y ou can set with different sources ， t he more 7. Web Setting) Time Show current time （ Y ou can set with different sources ， t he more 7.

  • Page 11: Basic Call Handling

    Note: The bold type of the following text in table signifies the phone's button. Placing a Call Here are some easy ways to place a call on 102 SERIES IP Phone: If you want to... Then…...

  • Page 12: Ending A Call

    102 Series IPPhone If you want to... Then... --1) Your phone ring; Answer with --Pick up the handset --2) Light strip is Red handset and flashing ； Answer with --Press Speaker button speakerphone (Non-headset mode) Auto-answer --1) Press MENU or OK button > “Functions ” > “Auto answer”;...

  • Page 13: Transfer Calls

    102 Series IPPhone Press HOLD button Put a call on hold Resume a call Press line button which you have on hold Tips • Engaging the Hold feature typically generates music or a beeping tone. Transfer Calls Transfer reDIRects a connected call. The target is the number to which you want to transfer the call.

  • Page 14: 3-Way Conference

    102 Series IPPhone status. Disable DND Press MENU or OK button > “Functions” > “DND” >(select line) “Disable” 3-way Conference You can establish a three-party conference, during the conversation three phone parties can communicate with each other. If you want to...

  • Page 15: Voip Call Forwarding

    102 Series IPPhone VOIP Call Forwarding If you want to... Then... Unconditional transfer --1) Press MENU or OK button > “Function setting” > “voip call forwarding”; --2)select “unconditional transfer”, select enable. --3)input number which you want to transfer, when have a call in ,it will unconditional transfer.
  • Page 16 102 Series IPPhone “view status”, you can see the detail information of the phone. If you want to ..Then..Network You can see the network detail information of the phone Lines You can see the SIP account software It include phone Mode 、...

  • Page 17: Advanced Call Handling

    DIRectory. However, it only can configure the phone book on web page in 102 SERIES. For details, you can refer to 7.Web Settings. However, you can dial from Phone Book on the phone after setting phone book on web page.
  • Page 18 102 Series IPPhone -Group name: name of the group --4) Press Save soft key to complete Modify group --1) Press DIR soft key, -or press MENU button > “Phone book”>“Personal phone book>View All”, -or press OK button > “Phone book”>“Personal phone book>View All”;...

  • Page 19: Using Call Logs

    Dial from a call log Please refer to the previous part 4.Basic call handing – Placing a call. Tips • Each call log store up to 20 entries on 102 SERIES IP phone. www.escene.cn/en Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...

  • Page 20: Keypad Instruction

    * button. SIP Account Settings 102 SERIES Series IP phone make calls based on sip accounts, 102 SERIES Series IP phones can support 2 independent SIP account, Each account can be configured to different SIP server.

  • Page 21: Network Setting

    102 Series IPPhone server, -SIP2: the secondary SIP , When the primary server is unavailable ,use the SIP server -Refresh time: Registration refresh interval, the minimum value is The default value is 3600. -Con type: which protocol the phone used to send the...

  • Page 22: Load Default Settings

    102 Series IPPhone manage page (for example telnet 192.168.0.200:2003).It will take effect on next reboot. Load default settings If you want to... Then... Load default settings --1) Choose “System settings” > “Advanced settings” ； --2) Enter the password required （...

  • Page 23: Wifi Setting(Only Ws102N Has This Item)

    102 Series IPPhone level --2) You can adjust the volume level of following types -Ring volume: Phone call ring volume, -Handset volume: Handle output volume, -Handset mic volume: Handle input volume, -Speaker volume: Hands-free speaker output volume, -Speaker mic volume: Hands-free input volume,...

  • Page 24: Web Settings

    102 SERIES IPPhone 7. Web Settings We can configure IP Phone more handy through web setting. Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone. Enter it (for example http://192.168.0.200)
  • Page 25 102 SERIES IPPhone After config the network parameter,press next,then you can config sip account for the phone. Press Finish, the base configuration of the phone is complete, now you can use the phone to call with sip. www.escene.cn/en Escene Communication...

  • Page 26: Wifi Setting(Only Ws102N Has This Item )

    102 SERIES IPPhone WIFI Setting(only WS102N has this item you can config the WIFI parameters for the phone on the web page. If you want to search the site, you can click the Choose anyone site and you will see, www.escene.cn/en...

  • Page 27: Wifi Status(Only Ws102N Has This Item )

    102 SERIES IPPhone WIFI Status(only WS102N has this item You can know what the status of the WIFI from this function. www.escene.cn/en Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...

  • Page 28: Network

    102 SERIES IPPhone Network You can config the network parameters for the phone on the web page. Choose network, you will find the following parameters: Field Description DHCP Config the phone get ip info from DHCP server IP Address Config the ip manual for phone...

  • Page 29: Sip Account

    102 SERIES IPPhone HTTP Port The default web port is 80,if you change it(for example change it to88), You must use IP and Web port to login the web page(for example http://192.168.0.200:88). It will take effect on next reboot. Telnet Port...
  • Page 30 102 SERIES IPPhone www.escene.cn/en Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...
  • Page 31 102 SERIES IPPhone Choose one Account, you will find the following parameters: Field Description SIP Setting Enable You can choose on/off to enable/disable the line. Account Mode You can choose VOIP/PSTN, but this model un-support PSTN, If you want to, Pls contact us or buy another model.

  • Page 32: Programmable Keys

    102 SERIES IPPhone STUN Server Session traversal utilities for NAT. Share with the line. BLA Number BLA Number Call Method This method include SIP and TEL. Subscribe Period Subscribe expire time. Register Expire Time IP phone automatically registered every time DNS-SRV Enable/Disable DNS-SRV.
  • Page 33 102 SERIES IPPhone Line Keys: If you do not need more of the lines to use. you can change it to other features, like Speed Dial/ Speed Dial Prefix/ DTMF/ BLF/ BLA/ Paging/ Call Park/ Intercom. Function Keys: If you do not like the default setting with the function keys feature. You can change it options to what you like or normal use.

  • Page 34: Audio

    102 SERIES IPPhone Soft Keys: Soft keys is the key with below display in the LCD. You can change it for your mind to the other features in many all kinds of status. NOTE: In this US Series, it just have two soft keys, so it only can work with one and two feature.

  • Page 35: Phone Book

    Of course, you can control the voice bulk in this choose. Phone Book Group You can add, edit and delete group in a phone book on web page of 102 SERIES. www.escene.cn/en Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...

  • Page 36: Contact

    Group Name Name of a group Contact You can add, edit and delete contact in a phone book on web page of 102 SERIES. The phonebook can storage 300 contact entry. 1) Click “PhoneBook” > “Contact”, If you want to add a Group, you just ought to click ‘Add Contact’.

  • Page 37: Ldap

    102 SERIES IPPhone Mobile Number The Number1 phone number of a contact Office Number The Number2 phone number of a contact OtherNumber The Number3 phone number of a contact Group You can assign a contact to a specific group. If there isn’t any group set on the phone, the group is None by default.

  • Page 38: Banlist

    102 SERIES IPPhone BanList You can add, edit and delete banlist in a phone book on web page of 102 SERIES.. 1) Click “PhoneBook” > “BanList”, If you want to add a BanList, you just ought to click ‘Add BanList’.

  • Page 39: Enterprise Phonebook

    102 SERIES IPPhone Description Description of a BanList First Name The First Name of a ban contact Last Name The Last Name of a ban contact Mobile Number The number1 phone number of a ban contact Home Number The number2 phone number of a ban contact...

  • Page 40: Www.escene.cn/En

    102 SERIES IPPhone www.escene.cn/en Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...

  • Page 41: Escene Communication

    102 SERIES IPPhone When used Phone Setting option, you can set several parameters as follow: Phone Setting Basic Called No Answer Time When it has coming call and enable this feature, the caller will be request time out in the stipulated time.

  • Page 42: Www.escene.cn/En

    102 SERIES IPPhone open it. [Menu Key]: only lock the Menu function, others can normal work. [Function Keys]: include Menu/Redial/Transfer/Hold etc. you just can use the number keys and speaker key. [All keys]: as the name implies. [Lock & Answer]: Auto open Auto-answer and lock the keys,...

  • Page 43: Vlan Setting

    102 SERIES IPPhone If busy If the phone was busy working, the call will be transfer to others. If No Answer If the phone was no answer, the call will be transfer to others. Ring Frequency The ring frequency with the VOIP Call Forward.

  • Page 44: Vpn Setting

    102 SERIES IPPhone When used VLAN Setting option, you can set several parameters as follow: VLAN Setting Enable VLAN You can enable/disable vlan for phone and pc The VLAN you want the phone or pc to join [LAN/PC Port] VPN Setting IF you need to setup a VPN Setting, you should fill below options.

  • Page 45: Ip Strategy

    102 SERIES IPPhone Dial Plan Setting Dial Plan ID The ip of a phone which you want to call prefix The number which you need to press actually if you want to call the phone Called Insert There have two option, Enable or Disable.

  • Page 46: Global Sip

    102 SERIES IPPhone Global SIP You also can setup the SIP server on Global SIP. Phone Maintenance If you need to catch a debugging Level log, you need setup on this interface. www.escene.cn/en Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...

  • Page 47: Default Setting

    102 SERIES IPPhone You can change the password used to login phone GUI in Password option. In Password option, you can set several parameters as follow: Password Username The login username of the web page Old Password The old password used to login of the web page...

  • Page 48: Auto Provision

    102 SERIES IPPhone Press the ‘Reset to Factory Setting’ option, the phone will load to factory default setting on next reboot. Auto Provision When you open the auto provision function, the phone will auto provision if the phone detect a higher software or kernel which are put on the software server.

  • Page 49: Www.internetvoipphone.co.uk | Sales@Internetvoipphone.co.uk | 0800 088 48

    102 SERIES IPPhone When use auto provision, you can set several parameters as follow: Auto Provision Auto Provision You can enable/disable auto provision by select on/off Protocol The protocol use for auto provision, it include tftp/http/ftp Software Server URL The server address of the auto provision...

  • Page 50: Tr069

    102 SERIES IPPhone Phonebook Auto Download Personal This used to auto download personal phonebook from server Phonebook Booting Checked This used to checked the auto provision when phone booting Disable the phone while Off or On booting checking Auto Provision Frequency...

  • Page 51: Tftp Upgrade

    102 SERIES IPPhone When use ftp upgrade, you can set several parameters as follow: FTP Upgrade Server IP The ip address of the ftp server Filename The name of the file want to download from ftp server Username The username provide by ftp server...

  • Page 52: Http Upgrade

    102 SERIES IPPhone When use tftp upgrade, you can set several parameters as follow: TFTP Upgrade Server IP The ip address of the tftp server Filename The name of the file want to download from ftp server Software Upgrade Used to upgrade the software of the phone...

  • Page 53: Reboot

    102 SERIES IPPhone When use http upgrade, you can set several parameters as follow: HTTP Upgrade Select a File Browse the software/kernel/config file you want to upgrade from http Software Upgrade Used to upgrade the software of the phone Kernel Upgrade...

  • Page 54: Phone Status

    102 SERIES IPPhone When you press ‘Reboot’, the phone will reboot. Phone Status You can see the currently status of the phone when use Phone Status option. www.escene.cn/en Escene Communication www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...

  • Page 55: System Info

    102 SERIES IPPhone System Info You can see the system information when used System Info option. Attention: On this interface ,you can see the software and kernel which we used for test and this user_manual is written base on this software and kernel.

  • Page 56: Appendix

    Configuration files on TFTP/HTTP/HTTPS/FTP Server Name of configuration file: The configuration file on the provisioning server is named as the MAC address of IP phone itself. 102 SERIES IP phones support two different configuration files for auto-provision: 1. Normal Configuration file: Normal Configuration file is the configuration file of your Alcatel-Lucent IP phone.

  • Page 57: Automatic Provisioning Using Dhcp Option

    102 SERIES IPPhone Extern.xml file on TFTP/HTTP/HTTPS/FTP Server The Extern.xml includes the settings of programmable buttons on the phone and all Expansion Modules. All the phones can download the settings from a same file and they will have the same settings (for example, Speed-dial, BLF and so on).
  • Page 58 102 SERIES IPPhone 4. Select like as follows: 5. Click “Submit” to save it. Auto-Provision via fixable TFTP/HTTP/HTTPS/FTP Server IP Phone: 1. Input the IP Phone’s IP Address in browser; 2. Enter user and password with “root” then open the web page;...
  • Page 59 102 SERIES IPPhone It supports three protocols in Auto-Provision:TFTP,HTTP and FTP. The format with provisioning server URL is: TFTP: TFTP://192.168.0.201(192.168.0.201 is the default Server IP address) HTTP: HTTP://192.168.0.201 HTTPS: HTTPS://192.168.0.201 FTP: FTP://192.168.0.201 Username: the user to login FTP/HTTP/HTTPS server Password: the password of the user using to login FTP/HTTP/HTTPS server *Username and password are available in FTP/HTTP/HTTPS only (unavailable in TFTP).
  • Page 60 102 SERIES IPPhone Auto Download Software: Download software from server and upgrade it automatically. Auto Download Kernel: Download kernel from server and upgrade it automatically. Auto Download Config File: Download configuration file from server and update it automatically. BroadsoftCompatibility: If you select this function, you need to put two configuration files (with Broadsoft format) on the provisioning server.
  • Page 61 102 SERIES IPPhone Expansion file, Enterprise/Personal Phonebook etc. You just need to enable the AES Encryption function and input the AES Key matching the one on your server on. ---------------------------------------------------------------------------------------------------------------------- Address: Floor 4,Building C,Yuean Industrial Park,Huangcun Road No.51,Tianhe District,Guangzhou,China. Postal Code: 510660...

This manual is also suitable for:

Sayhi 102 series

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