Do you have a question about the Slimdrive SC and is the answer not in the manual?
Questions and answers
Nik
April 10, 2025
door doesn’t operate with automatic mode on from the sensors
1 comments:
Mr. Anderson
April 10, 2025
The GEZE Slimdrive SC door may not be operating in automatic mode with the sensors due to one or more of the following reasons:
1. Obstruction near the door: Notice boards, literature racks, or other items near the door could be obstructing the sensor’s field, affecting activation.
2. Sensor fault: The safety or activation sensors may be defective or not detecting presence correctly. For example, “Safety sensor 1 (contact open)” or “Safety sensor 2 (contact closed)” faults may be present.
3. Fault condition: A fault affecting safe operation may have been detected, and the system could be switched off until repaired by an authorized technician.
4. Activation signal held too long: The system may detect a continuous activation signal for over 4 minutes, such as “Internal Activation”, “External Activation”, or “Key switch Contact (contact closed longer than 4 minutes)”, which may prevent normal operation.
5. Temperature or hardware fault: Issues like “Motor or controller overheated”, “Temperature sensor defective”, or “Processor defective” could disable automatic mode.
6. Power issues: A flat or disconnected battery or power failure can cause the door to stop functioning automatically.
In any of these cases, the system should be inspected and repaired by an authorized technician before resuming normal operation.
Page 1
Slimdrive SC/SCR Slimdrive SLT Slimdrive SL EC Drive/Powerdrive Sliding Door Drive for Automatic Doors Operation & Maintenance Manual GEZE UK Ltd is part of the GEZE Worldwide Group of Companies...
Detailed review of power failure and fire alarm procedure General Cleaning & Maintenance Detailed review of cleaning and maintenance procedures. Service Information Contact numbers, Warranty & Post Warranty information. GEZE UK Ltd is part of the GEZE Worldwide Group of Companies...
Use. • Please adhere to the operating, servicing and repair conditions specified by GEZE. • Servicing and repair work may only be carried out by properly trained GEZE personnel or authorized GEZE partner. • Isolate all power before removing cover.
Emergency opening via an integrated battery back up in case of power failure. Integrated mains isolator. Closing force limited to < 150 N. GEZE UK Ltd is part of the GEZE Worldwide Group of Companies...
Hold Open Beams. If hold open beams are fitted, place the test object ( see 8.4.2 of part 1 ) on the threshold and verify the door remains open. GEZE UK Ltd is part of the GEZE Worldwide Group of Companies...
150mm x 710mm high ( 10in x 6in x 28in high ) is a suitable test object. b) For motion sensing devices, testing is achieved by the tester approaching the door from several directions in turn. GEZE UK Ltd is part of the GEZE Worldwide Group of Companies...
If manual locks are fitted to the door leaf, please ensure they are UNLOCKED prior to switching the drive unit into one of the operational modes. Also switch the drive unit to NIGHT MODE before locking the door. GEZE UK Ltd is part of the GEZE Worldwide Group of Companies...
Key switch Contact (contact closed) Safety sensor 1 (contact open) Emergency locking (contact closed) Drive control (hot) Temperature sensor motor Temperature sensor control Drive overheated No communication between control & DPS. GEZE UK Ltd is part of the GEZE Worldwide Group of Companies...
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Battery flat or disconnected Processor defective No signal from tacho Leaf position unknown (dot in left hand display) LE (EL) Fault during controller learning No communication between processor and DPS GEZE UK Ltd is part of the GEZE Worldwide Group of Companies...
“Night” position they will remain closed/locked so as not to compromise security Service Indicator When the service indicator LED is lit a annual service will be req`d GEZE UK Ltd is part of the GEZE Worldwide Group of Companies...
Ensure plastic lenses are clean & dust free. Wipe with a dry soft cloth if necessary. Preventative Maintenance GEZE strongly advise that a preventative maintenance programme is entered into, in line with the recommendations of BS 7036: Safety at powered doors for Pedestrian Use.
For Nationwide Assistance call 08456 777781 Post - Warranty period Following the warranty period - GEZE provides a range of Service Contracts to suit individual site requirements. The current BS7036 recommends that powered doors are serviced twice per year - our Service Contracts are therefore based on this important recommendation.
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Do you have a question about the Slimdrive SC and is the answer not in the manual?
Questions and answers
door doesn’t operate with automatic mode on from the sensors
The GEZE Slimdrive SC door may not be operating in automatic mode with the sensors due to one or more of the following reasons:
1. Obstruction near the door: Notice boards, literature racks, or other items near the door could be obstructing the sensor’s field, affecting activation.
2. Sensor fault: The safety or activation sensors may be defective or not detecting presence correctly. For example, “Safety sensor 1 (contact open)” or “Safety sensor 2 (contact closed)” faults may be present.
3. Fault condition: A fault affecting safe operation may have been detected, and the system could be switched off until repaired by an authorized technician.
4. Activation signal held too long: The system may detect a continuous activation signal for over 4 minutes, such as “Internal Activation”, “External Activation”, or “Key switch Contact (contact closed longer than 4 minutes)”, which may prevent normal operation.
5. Temperature or hardware fault: Issues like “Motor or controller overheated”, “Temperature sensor defective”, or “Processor defective” could disable automatic mode.
6. Power issues: A flat or disconnected battery or power failure can cause the door to stop functioning automatically.
In any of these cases, the system should be inspected and repaired by an authorized technician before resuming normal operation.
This answer is automatically generated