Smart Software On Connected Computers Isn't Working As Expected; The Smart Ops Pc Isn't Working As Expected; Contacting Your Reseller For Additional Support - SMART Board MX V2 Series User Manual

Chapter 5
Troubleshooting
SMART software on connected computers isn't
working as expected
Symptom
SMART Notebook software isn't
working as expected.
SMART Learning Suite Online isn't
working as expected.
SMART TeamWorks software isn't
working as expected.
SMART Meeting Pro software isn't
working as expected.
SMART Ink isn't working as expected.
SMART Product Drivers isn't working
as expected.

The SMART OPS PC isn't working as expected

Symptom
The SMART OPS PC module isn't
working as expected.

Contacting your reseller for additional support

If an issue you're experiencing with the display persists or isn't covered in this chapter or the knowledge
base, contact your authorized SMART reseller (smarttech.com/where) for support.
Your reseller might ask you for the display's serial number. The serial
number is on a label located on the left side of the display (pictured).
smarttech.com/kb/171554
Troubleshooting steps
See Troubleshooting SMART Notebook.
See Troubleshooting common issues in SMART Learning Suite
See Troubleshooting SMART
See Basic troubleshooting for SMART Meeting
See Troubleshooting SMART
See Troubleshooting SMART Product
Troubleshooting steps
See the SMART OPS PC modules user guide (smarttech.com/kb/171747).
TeamWorks.
Pro.
Ink.
Drivers.
Online.
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