SMART SBID-MX255-V2 User Manual
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Summary of Contents for SMART SBID-MX255-V2
- Page 1 SMART Board MX (V2) series interactive displays USER GUIDE SBID-MX255-V2 SBID-MX265-V2 SBID-MX275-V2 SBID-MX286-V2 SBID-MX255-V2-PW SBID MX265-V2-PW SBID-MX275-V2-PW SBID-MX286-V2-PW Was this document helpful? smarttech.com/docfeedback/171554...
- Page 2 © 2021 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.
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Page 3: Important Information
Important information ENERGY STAR® NOTE Refer to the SMART Board MX (V2) and MX (V2) Pro series ENERGY STAR is the government-backed symbol interactive displays installation and maintenance guide for energy efficiency, providing simple, credible, (smarttech.com/kb/171555) for important information about and unbiased information that consumers and installing and maintaining the display. - Page 4 Important information Innovation, Science and Economic NOTE Development Canada statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC This device complies with RSS-247 of the Innovation, Science and Rules.
- Page 5 Cet émetteur ne doit pas être co- implantés ou exploités conjointement avec une autre antenne ou émetteur. EU declaration of conformity Hereby SMART Technologies ULC declares that the radio equipment type Interactive displays model SBID-MX255-V2, SBID-MX265-V2, SBID-MX275-V2, SBID-MX286-V2 are in compliance with Directive 2014/53/EU.
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Page 6: Table Of Contents
Using screenshots xxvii Installing third-party apps xxviii Cleaning up the display xxix Chapter 4: Connecting computers and other devices Installing and using SMART software Connecting room computers and guest laptops xxxii Connecting a SMART OPS PC module xxxv smarttech.com/kb/171554... - Page 7 The pens and erasers aren’t working as expected xlii iQ apps aren’t working as expected xlii SMART software on connected computers isn’t working as expected xliii The SMART PCM8 OPS PC isn’t working as expected xliii Contacting your reseller for additional support xliv smarttech.com/kb/171554...
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Page 8: Chapter 1: Welcome
This chapter introduces the SMART Board® MX (V2) and MX (V2) Pro series interactive displays. About this guide This guide explains how to use a SMART Board MX (V2) or MX (V2) Pro series interactive display. This guide is intended for individuals who use displays in their organizations. Other documentation and resources are available for those who install and maintain displays (see More information on page xiv). -
Page 9: About The Display
Chapter 1 Welcome About the display The SMART Board MX (V2) or MX (V2) Pro interactive display with iQ is the hub of your classroom. The display includes an extensive set of features and components: Touch You can do everything on the display that you can do at your computer—open and close applications, meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos, and so on—by touching the display’s surface. - Page 10 For more information about the iQ apps, see Chapter 3: Using the iQ apps on page xxv. Display The 4K ultra-high-definition LCD display provides optimal image clarity and wide viewing angles. The size of the display varies by model: Models Size (diagonal) SBID-MX255-V2 / SBID-MX255-V2-PW 55" SBID-MX265-V2 / SBID-MX265-V2-PW 65" SBID-MX275-V2 / SBID-MX275-V2-PW 75"...
- Page 11 For more information, see Chapter 4: Connecting computers and other devices on page xxx. Accessory slot You can install an OPS-compatible device, such as a SMART OPS PC module, in the accessory slot. The PCM8 series of SMART OPS PC modules provides a complete Windows 10 Pro installation.
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Page 12: Identifying Your Specific Model
For more information about the remote control, see Using the remote control on page xvii. Identifying your specific model SMART offers several models of the SMART Board MX (V2) and MX (V2) Pro series interactive display. For help identifying your model, see the label on the left side of the display. -
Page 13: Accessories
Install familiar Windows applications, such as SMART Notebook®, SMART TeamWorks™, and SMART Meeting Pro® software, and access the internet directly through your display’s network connection. Upgrades and service for the OPS PC module are easy to perform without removing the display from its mounting. -
Page 14: More Information
Stands If you want to move the display from place to place, you can install it on a SMART mobile stand. If you are installing the display on a wall that cannot support the display’s full weight, you can install the display on a SMART floor stand. -
Page 15: Chapter 2: Using Basic Features
Touch is not available right after waking up the display or turning it on. Wait a few seconds and then the display will respond to touch. For information about turning the display off, see SMART Board MX-V2 series interactive displays installation and maintenance guide (smarttech.com/kb/171555). -
Page 16: Using The Home Button
Chapter 2 Using basic features Using the Home button You can use the Home screen to open and use iQ apps, view the input of connected computers, and more. You can also change the background and personalize other features of the Home screen. To learn more about the Home screen, see Understanding the Home screen. -
Page 17: Using The Remote Control
Chapter 2 Using basic features Name Procedure Volume decrease Press to turn down the volume (see Adjusting the volume on page xxiii). Volume increase Press to turn up the volume (see Adjusting the volume on page xxiii). Power Press to wake the display (see Waking up the display and putting it back to sleep on page xv). - Page 18 Chapter 2 Using basic features smarttech.com/kb/171554 xviii...
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Page 19: Using Touch
Chapter 2 Using basic features Name Procedure Power Press to enter or exit Standby mode (see Waking up the display and putting it back to sleep on page xv). NOTE Touch is not available right after waking up the display or turning it on. - Page 20 Chapter 2 Using basic features You can use a variety of gestures within applications, including panning, scaling, rotating, and zooming in and out. The display’s support for up to 20 simultaneous interaction points enables you and other users to interact with objects on the screen at the same time.
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Page 21: Writing, Drawing, And Erasing
Chapter 2 Using basic features Rotate Flick Erase with palm Erase with fist Writing, drawing, and erasing The display includes two pens, which you can use to write or draw in digital ink. You can erase digital ink using gestures or the eraser tool in the apps. Writing and drawing in digital ink To write or draw in digital ink 1. -
Page 22: Using The Smart Ink Dynamic (Floating) Toolbar
Using SMART Ink presentation tools Changing a pen’s default color, thickness, and other properties You can change a pen’s color, thickness, and other properties temporarily using the SMART Ink dynamic (floating) toolbar when you’re viewing a connected computer’s input. To change the pen’s default color, thickness, and other properties, see Changing pen, eraser, and button settings. -
Page 23: Adjusting The Volume
Chapter 2 Using basic features Adjusting the volume Use the buttons on the front control panel or the remote control to increase, decrease, or mute the display’s volume. NOTE See There’s no sound or there’s a problem with the sound on page xl if you encounter issues with the display’s sound. -
Page 24: Showing And Hiding The Screen Shade
Chapter 2 Using basic features You can write or draw over the screen while it is frozen (seeWriting, drawing, and erasing on page xxi). If the iQ experience is enabled, you can then save the screenshot of your writing or drawing to the Files Library (see Using the iQ experience Files Library). -
Page 25: Chapter 3: Using The Iq Apps
IT administrator to make sure the network and display have been properly configured. Using the Apps Library The Apps Library contains the Browser, SMART Notebook Player, and kapp Whiteboard apps. You can also add apps from the web and SMART’s app store or install third-party apps. NOTE SMART Notebook Player is available on education models only. -
Page 26: Using The Files Library
Use the kapp Whiteboard to write and erase notes on the display just as you do on a traditional dry erase board. You can also save your notes for later and share them using the SMART kapp® app. The kapp Whiteboard app is the default whiteboard for enterprise models. -
Page 27: Using Browser
Mac computers and iOS devices, using AirPlay Android™ devices, using Cast Screen You can also download the SMART Screen Share app for Chromebooks, Windows computers, Mac computers, iOS devices, and Android devices. To learn how to use the other features of Screen Share, see Sharing your device’s screen to the... -
Page 28: Installing Third-Party Apps
Writing and drawing over content and saving as screenshots in the experience. Installing third-party apps You can install third-party apps from the Google Play Store using SMART Remote Management. To learn more about installing third-party apps, see Adding and managing apps in the iQ experience. -
Page 29: Cleaning Up The Display
For education models: Saves the whiteboard to the Files Library Saves the SMART Notebook file to the Files Library Erases the whiteboard For enterprise models, saves the kapp Whiteboard to the Files Library (if saving to the Library is... -
Page 30: Chapter 4: Connecting Computers And Other Devices
Setting a connected computer’s resolution and refresh rate xxxiii Connecting USB drives, peripherals, and other devices xxxiv Troubleshooting connected computers xxxv Connecting a SMART OPS PC module xxxv Viewing the OPS PC module input xxxv Connecting external displays xxxv Connecting USB drives, peripherals, and other devices... - Page 31 Included with digital ink over applications, files, folders, SMART Learning Suite websites, and any other open window. You can purchase additional licenses or subscriptions to SMART software to install on other computers. The following software is also available but sold separately: Software Description...
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Page 32: Connecting Room Computers And Guest Laptops
Chapter 4 Connecting computers and other devices Using SMART software For information about using SMART software, see the following pages in the Support section of the SMART website: SMART Notebook SMART Learning Suite Online SMART Learning Suite SMART TeamWorks SMART Meeting Pro SMART Product Drivers... - Page 33 Connecting computers and other devices NOTES Install SMART software on any computers you connect to the display (see Installing and using SMART software on page xxx). Your organization’s installers might have connected cables to the display and run the cables behind a wall or under the floor to a desk or table where you can place your computer.
- Page 34 Chapter 4 Connecting computers and other devices Resolution Input source aspect ratio Mode Refresh rate 1920 × 1080 16:9 FHD / 1080p 59.94 Hz / 60 Hz 50 Hz 29.97 Hz / 30 Hz 25 Hz 23.98 Hz / 24 Hz 1360 ×...
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Page 35: Connecting A Smart Ops Pc Module
Ensure the power switch on the back of the display beside the AC power inlet is in the OFF (O) position. You can install the SMART software that is included with the display on the OPS PC. For more information on installing software, see Installing and using SMART software on page xxx. -
Page 36: Connecting Usb Drives, Peripherals, And Other Devices
The display includes the following USB Type A receptacles. You can connect USB drives, peripherals (such as keyboards), and other devices to these connectors and use the devices with the iQ experience, connected computers, and devices installed in the accessory slot (such as the SMART PCM8 series OPS PC). - Page 37 Connecting computers and other devices NOTE If a SMART OPS PC module is installed in the accessory slot, you can connect USB drives, peripherals, and other devices to the USB 2.0 Type-A, USB 3.0 Type-B, and USB Type-C receptacles on the OPS PC module to access those devices from the OPS PC module input.
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Page 38: Chapter 5: Troubleshooting
Contacting your reseller for additional support xliv This section explains how to resolve a variety of common issues with the display and SMART PCM8 OPS PC (if installed). If your specific symptoms aren’t covered below or the solutions to the symptoms don’t work, refer to the SMART knowledge base for additional troubleshooting information community.smarttech.com/s/topic/0TO0P000000Xt5yWAC/mx-series... -
Page 39: The Screen Is Blank Or There's A Problem With The Image On The Screen
Home screen. If it appears correctly, the issue is with the video input. Take a photograph of the screen and send it to SMART support. If SMART support determines that the issue is with the screen and the display is under warranty, you may be eligible for a replacement. -
Page 40: There's No Sound Or There's A Problem With The Sound
Connecting an audio cable to the display’s stereo 3.5 mm out connector disables the internal speakers. If you’re using the display’s S/PDIF out connector to connect a sound bar or receiver for external speakers, see the SMART Board MX (V2) and MX (V2) Pro series interactive displays installation and maintenance guide (smarttech.com/kb/171555). -
Page 41: Touch Isn't Working As Expected
For Mac computers with macOS Mojave, see How to resolve issues with installing and using SMART Learning Suite software on macOS Mojave. The display responds to touch Make sure jewelry or clothing doesn’t touch the board when erasing the ink. -
Page 42: The Pens And Erasers Aren't Working As Expected
When you write on the screen, the ink Make sure you are using a SMART Board MX (V2) interactive display pen. appears in the wrong place. Restart the display. Confirm with the installers that the computer is connected to the display with only a Writing is intermittent. -
Page 43: Smart Software On Connected Computers Isn't Working As Expected
Wait two minutes. c. Press the power button to turn on the OPS PC module. If restarting the OPS PC module doesn’t resolve the issue, contact SMART support. There is an issue with Bluetooth. Fix Bluetooth problems in Windows 10: FAQ. -
Page 44: Contacting Your Reseller For Additional Support
(pictured). TIPS Scan the QR code on the label to view the SMART Board MX (V2) or MX (V2) Pro series interactive display support pages on the SMART website. - Page 45 SMART TECHNOLOGIES smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/171554...
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