Controller Related Questions /119 - MIXVIBES CROSS DJ User Manual

Why do I hear an electrical sound while nothing is playing?
If you hear a rumbling sound in the background, this is a grounding problem. this
happens with laptops that have a power supply with a ground connection (3-pin
plugs). to correct this problem, use a ground loop isolator on the master output
of your mixer.
I have a particular MP3 that won't play /plays badly/takes a
long time to load/crashes the program. What should I do?
In most cases the cause of this symptom is a corrupted file and it could be neces-
sary to delete this file from your collection. There are some free tools available
that can check if a MP3 file is defect or not. Use your favourite search engine and
search for "mp3 checker" and test the MP3 file that doesn't play or that causes
croSS DJ to crash.
If you find the file that caused the problem, please go to the MixVibes forum and
inform our support team about the issue. By reporting damaged or corrupt files,
you can help the developers to improve croSS' ability to handle damaged mp3
files in future versions.
B.2 Controller related Questions
The U-MIX CONTROL controller has no effect on CROSS DJ/
CROSS DJ LE
If the power leD is off:
•
check that the poWer switch on the rear of the controller is not set to off or
to the ac position.
•
check/change the uSB cable and turn the poWer switch on the rear to the
uSB position.
•
use an adaptor and set the poWer switch on the rear to the ac position.
If the power leD is on:
•
try to connect the controller to another uSB port.
•
close the software. reconnect the uSB cable of the controller and make sure
that it is powered correctly. restart croSS DJ/croSS DJ le.
How can I determine the firmware version of
U-MIX CONTROL PRO and U-MIX CONTROL 2?
1
make sure your controller is connected via uSB to the computer.
2 power the device off.
Troubleshooting and FAQ
119