When Copying - Canon MultiPASS MP360 User Manual

Cause
The paper stack exceeds the
capacity of the multi-purpose tray.
The paper is not loaded correctly. Check that the paper has been loaded correctly and that the paper
The paper is creased or curled.
The roller is dirty.
There is some foreign matter in the
multi-purpose tray.
The paper guide is pressed too
closely to the edge of the paper.
The paper thickness lever is not set
correctly.
Recommended paper is not used.
The paper type set from the
computer or operation panel of the
machine differs from the type of
paper loaded in the multi-purpose
tray.
The machine's interior is dirty.

When Copying

Cause
The document is not loaded
correctly.
The image quality displayed on the
LCD is not suitable for the
document.
The document is not loaded with
the side to be copied face down.
The document that is copied has
been digitally printed.
Chapter 11
If the paper stack exceeds the paper limit mark, or exceeds the
capacity of the multi-purpose tray, reduce the amount of paper.
(See page 15)
guide is properly adjusted. (See page 22)
You cannot use paper that is creased. Uncurl the paper, then load it
into the multi-purpose tray.
Clean the roller. (See page 89)
Check and remove any foreign matter.
Remove the paper from the multi-purpose tray. Pinch the paper guide
and slide it to the left. Then restack the paper and insert it back into
the multi-purpose tray. Pinch the paper guide and adjust it to the left
side of the stack.
When the paper thickness lever is set incorrectly and you print or
copy documents with large quantities of ink such as documents with
a lot of details, the printout may curl or smudge. Move the paper
thickness lever to the correct position according to the paper type.
(See page 15)
Use recommended paper. (See page 15)
Set to the paper type loaded. (See page 25)
If the machine's interior is dirty with ink or there is a build-up of
paper dust, your printout may contain ink stains or be smudged.
Clean the machine. (See page 89)
Check that the document is loaded correctly on the platen glass.
(See page 14)
The image quality selection needs to be changed. (See page 27)
The side to be copied should be face down.
Printing an original file may provide improved output quality
compared to making a copy of a document that has been digitally
printed.
Action
Action
Troubleshooting
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