Lcd Messages - Canon MultiPASS MP360 User Manual

LCD Messages

Below is a list of messages that are displayed on the LCD when a problem occurs. Check the cause
of the error and take corrective actions according to the list.
Message
BLACK INK
CHANGED?
BLACK INK LOW
CANNOT USE THIS
CARD
TURN OFF AND ON
CARD READER
BUSY
CARTRIDGE
JAMMED
CHECK PAPER
SIZE
CHECK PRINTER
CLEAR PAPER JAM There is a paper jam.
COLOR INK
CHANGED?
Chapter 11
Cause
The machine is asking whether
you replaced the black ink tank.
The ink level in the black ink
tank is low.
You have inserted a damaged
or incompatible memory card
into the card slot.
You tried to start photo printing
when the card slot was in use
by the computer.
The print head holder cannot
move. This is normally due to a
paper jam.
The size of the paper in the
multi-purpose tray and that
specified in the paper size
setting are different.
For some reason, the machine
cannot operate.
The machine is asking whether
you replaced the color ink tank.
Action
If you replaced the black ink tank,
press [ ]. If you did not, press [ ].
Make sure you have a new black ink
tank ready to replace the used one
when ink runs out. If the machine
stops printing when copying or
photo printing, you can continue
printing by pressing [Set].
However, note that ink may run out.
If print quality deteriorates or the
printout is blank, replace the ink
tank.
Remove the memory card from the
card slot, then turn the power OFF
and ON again.
Wait until the card slot is no longer
being used by the computer.
Clear the paper jam or whatever is
obstructing the print head holder
and then press [Set]. Do not attempt
to move the print head holder
manually.
Load the correct paper size or
change the paper size setting. Then
press [Set].
Turn the machine OFF, then ON. If
the problem is not resolved, contact
the Canon Customer Care Center.
Clear the paper jam and reload
paper in the multi-purpose tray.
Press [Set].
If you replaced the color ink tank,
press [ ]. If you did not, press [ ].
Troubleshooting
Details
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