Setting Receive Mode; Receiving Problems - Canon imageCLASS MF6500 Series Advanced Manual

Advanced Fax
1
Features ■

Receiving Problems

Advanced Copy
Cannot receive a fax automatically.
Features 2
Network
3
Remote UI
4
System Monitor
5
Reports and Lists
6
Troubleshooting
7
Appendix
8
Table of Contents
Index
Q Is the machine set to receive automatically?
A For the machine to receive faxes automatically,
receive mode must be set to <FaxTel>, <FaxOnly>,
or <AnsMode>. If you have set <AnsMode>,
confirm that an answering machine is connected to
the machine and that it is turned on with an
outgoing message properly recorded. (See
"Setting Receive Mode," on p. 1-8.)
Q Is a document stored in memory, leaving little
or no memory available?
A Print, send, or delete any documents stored in
memory.
Q Has an error occurred during reception?
A Check the LCD for an error message. (See
Chapter 12, "Troubleshooting," in the Basic Guide.)
A Print an Activity Report and check for an error.
(See "ACTIVITY REPORT," on p. 6-5.)
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Q Is paper loaded in the machine?
A Make sure paper is loaded in the machine. (See
"Set Up the Machine," in the Starter Guide.)
Q Is the telephone cable connected properly?
A Make sure the cable is connected properly. (See
"Set Up the Machine," in the Starter Guide.)
No automatic switching between telephone and fax calls.
Q Is the machine set to switch automatically
between telephone and fax calls?
A For the machine to switch between fax and
telephone calls automatically, the receive mode
must be set to <FaxTel>, <AnsMode>, or <DRPD>.
If you have set <AnsMode>, confirm that an
answering machine is connected to the machine
and that it is turned on with an outgoing message
properly recorded. (See "Setting Receive Mode,"
on p. 1-8.)
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