Canon imageCLASS MF6500 Series Advanced Manual page 105

Advanced Fax
1
Features
Advanced Copy
Features 2
Network
3
Remote UI
4
System Monitor
5
Reports and Lists
6
Troubleshooting
7
Appendix
8
Table of Contents
Index
Q Did you dial the correct number?
A Check that you have the correct number.
Q Is the machine in Sleep mode?
A The machine does not scan documents if it is in
Sleep mode. To take the machine out of Sleep
mode, press [ON/OFF] on the operation panel.
Q Is the recipient's machine out of paper?
A Ask the recipient to make sure paper is loaded in
the machine.
Q Are there other documents being sent from
memory?
A Allow time for the documents to finish sending.
Q Has an error occurred during transmission?
A Check the LCD for an error message. (See
Chapter 12, "Troubleshooting," in the Basic Guide.)
A Print an Activity Report and check for an error.
(See "ACTIVITY REPORT," on p. 6-5.)
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Q Is the telephone cable connected properly?
A Make sure the cable is connected properly. (See
"Set Up the Machine," in the Starter Guide.)
Q Is the telephone line working properly?
A Make sure there is a dial tone when you press
[Hook] or when you lift the handset of any external
telephone connected to the machine. If there is no
dial tone, contact your local telephone company.
Q Is the recipient's machine a G3 fax machine?
A Make sure the recipient's machine is compatible
with your machine.
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