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9. Warranty
Congratulations on purchasing a Stuart Turner product.
We are confident this product will provide many years of trouble free service as all
our products are manufactured to the very highest standard.
The Mainsboost VariQ is warrantied to be free from defects in materials or
workmanship for 2 years from the date of purchase.
Within the warranty period we will repair, free of charge, any defects in the
product resulting from faults in material or workmanship, repairing or exchanging
the whole unit as we may reasonably decide.
Not covered by this warranty: Damage arising from incorrect installation, improper
use, unauthorised repair, normal wear and tear and defects which have a
negligible effect on the value or operation of the product.
Reasonable evidence must be supplied that the product has been purchased within
the warranty term prior to the date of claim (such as proof of purchase or the
product serial number).
This warranty is in addition to your statutory rights as a consumer. If you are
in any doubt as to these rights, please contact your local Trading Standards
Department.
In the event of a claim please telephone 'TechAssist' with proof of purchase and
product serial number.
+44 (0) 800 31 969 80
You should obtain appropriate insurance cover for any loss or damage which is not
covered by Stuart Turner Ltd in this provision.
Please record here for your records.
TYPE NO.
SERIAL NO.
DATE PURCHASED
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Do you have a question about the MAINSBOOST VariQ and is the answer not in the manual?
Questions and answers
The pump is making a loud humming noise probably best described as vibration noise. The water pressure in the house is still normal. I tried resetting the pump but the noise came straight back instantly.
A loud humming or vibration noise in a Stuart Turner MAINSBOOST VariQ pump could be caused by the pump being mounted in a way that amplifies noise through loose panels or pipework. Care must be taken during installation to ensure secure mounting to avoid such noise issues.
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is it normal that variq pump in my home goes off frequently if no taps are on please
No, it is not normal. If the Stuart Turner MAINSBOOST VariQ pump turns off frequently when no taps are on, it may indicate a leak in the system, debris under the non-return valve sealing face, or improper pipework installation. Running the pump at full flow to flush debris or checking and replacing the non-return valve may help resolve the issue.
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Pump keeps making knocking noise approx every 30 sec when not in use.