Errors, Sources And Solutions - Macherey-Nagel NANOCOLOR Advance Operating Instruction

Errors, Sources and Solutions

16. Errors, Sources and Solutions
Error
The device does not start
Wavelength is outside the permitted
range (340–800 nm)
Data cannot be exported
Initialization error
Absorbance > 3.5 Abs
Depending on the operating status, different messages can be
displayed. The source of the error can be either an operating error
or a malfunction of the device.
In case of recurring errors contact MACHEREY-NAGEL.
Source
The battery is empty and the device is not
connected to a power source.
The wavelength range of the device extends
from 340–800 nm.
The connected data storage is damaged.
The device was not successfully initialized.
The measured absorbance is higher than 3.5
Abs.
Spectrophotometer NANOCOLOR
Solution
Connect the device to a power source. Charge
the battery of the device.
Enter a wavelength within the range of
340–800 nm.
Reconnect the data storage and repeat the
data export.
Restart the device. Contact the technical
customer service.
Dilute the sample and repeat the measurement.
Check the use of a cuvette with a shorter path
length.
Advance 1.0, 11.2020
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