IBM E Server i Series Manual page 107

Error message: The connection to the system is not a secure connection
Solutions to problems that occur when a local console fails to make a secure
connection.
Local or remote console status remains Connecting
Solutions to problems that prevent the local console from connecting to the
server or prevent the remote console from connecting to a local console due
to improper hardware or software configurations.
Windows Me drops connection every 20 minutes
Solutions if you are using Windows Me and your connection is dropped in 20
minutes without activity.
Console fails to connect and port detection fails
Solutions if your console fails to connect and your port detection fails.
Performance degradation on local console
Reasons for performance degradation when the communication port is not
running a buffered UART (Universal Asynchronous Receive/Transmit, serial
port chip).
Unable to make a connection when infrared devices are installed
Solutions if the PC is having connection problems when using infrared
devices.
Unexpected disconnects
Solutions if the PC, local or remote console, or both, have power management
capabilities.
Use HyperTerminal to validate connectivity between client and the server
Solutions for using HyperTerminal for connecting to various sources.
Console fails to connect
Under certain circumstances a directly attached console will fail to connect. This
may be the result of the server's communications adapter being deactivated for
some reason, such as an exception that took place. This most likely will appear
during an IPL and may have an associated system reference code (SRC) on the
control panel along with the attention light. You can reset the communications line
by performing a function 65 followed by a function 66 on the control panel or
remote control panel. To reset the communications adapter, do the following:
To deactivate the communications line on the server, do the following:
1. If your system is not in manual mode, if the extended functions are not
activated, or both, follow these steps:
a. First, if your server uses a keystick, insert it in the key slot.
b. Place the server into manual mode by using the system's control panel.
c. Using the Up and Down buttons, select function 25.
d. Press the Enter button.
e. Use the Up button to select function 26.
f. Press the Enter button.
2. Use the Down button to select function 65.
3. Press the Enter button.
If the deactivation is successful, the Function/Data window displays D1008065.
Chapter 6. Troubleshoot Operations Console connections
101