Warranty - Craftex CX-Series Instructions Manual

Busy Bee Tools warrants every Craftex machine to be free from defects in materials and agrees to
correct such defects where applicable. This warranty covers two years for Craftex machines and
three years for Craftex CX-Series Machines and 90 days for labour (unless specified otherwise), to
the original purchaser from the date of purchase but does not apply to malfunctions arising directly
or indirectly from misuse, abuse, improper installation or assembly, negligence, accidents, repairs or
alterations or lack of maintenance. Proof of purchase is necessary.
All warranty claims are subject to inspection of such products or part thereof and Busy Bee Tools
reserves the right to inspect and and all itemsbefore a refund or replacement may be issued. A
Machinery Return Form must be filled out by the original purchaser requesting a return.
Authorization may take up to 72 hours for inspection and approval.
This warranty shall not apply to consumable products such as blades, bits, belts, cutters, chisels,
punches etc...
Busy Bee Tools shall in no event be liable for injuries, accidental or otherwise, death to persons or
damage to property or for incidental contingent, special or consequential damages arising from the
use of our products.
RETURNS, REPAIRS AND REPLACEMENTS
To return, repair, or replace a Craftex Machine, a Machinery Return Form must be filled out by the
original purchaser requesting a return. Visit the appropriate Busy Bee Tools showroom or call 1-800-
461-BUSY. Craftex is a brand of equipment that is exclusive to Busy Bee Tools.
For replacement parts directly from Busy Bee Tools, for this machine, please call 1-800-461-BUSY
(2879), and have your credit card and part number handy. You can find the part number in the back
of your owners manual under the parts list & exploded diagram.

All returned merchandise will be subject to a minimum charge of 15% for re-stocking and
handling

A Machinery Return Form must be filled out by the original purchaser requesting a return and it
must be approved by Busy Bee Tools in writing before accepting a return

We do not accept collect shipments.

Items returned for warranty purposes must be insured and shipped pre-paid to the nearest
warehouse

Returns must be accompanied with a copy of your original invoice as proof of purchase. Incurred
shipping and handling charges are not refundable.

Busy Bee Tools will repair or replace the item at our discretion and subject to our inspection.

Repaired or replaced items will be returned to you pre-paid by our choice of carriers.

Busy Bee Tools reserves the right to refuse reimbursement or repairs or replacement if a third
party without our prior authorization has carried out repairs to the item.

Repairs made by Busy Bee Tools are warranted for 30 days on parts and labour.

Any unforeseen repair charges will be reported to you for acceptance prior to making the repairs.

Replacement motors purchased from Busy Bee Tools carry a 90 manufactures defect warranty

The Busy Bee Tools Parts & Service Departments are fully equipped to do repairs on all
products purchased from us with the exception of some products that require the return to their
authorized repair depots. A Busy Bee Tools representative will provide you with the necessary
information to have this done.
Craftex Machinery Warranty
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