General Troubleshooting - ResMed Astral Series Clinical Manual

General troubleshooting

Issue Action
Condensation forming in circuit Condensation may form due to high humidity settings and low ambient
temperatures. Adjust humidifier settings in accordance with manufacturer's
instructions.
Touch screen damaged or non- If you are unable to power off the Astral device normally, use the following forced
responsive shutdown procedure:
1. Disconnect any external power source (eg. AC mains or external
battery).
2. Press and hold the green on/off button and the alarm mute/reset
button for at least 10 seconds. After 10 seconds the alarm bar will
flash yellow.
3. Release both buttons. AstralAstral will then power off.
4. The Astral device can be powered back on by pressing the on/off
button and used as intended.
Alarm troubleshooting
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