I've Registered An Account But Cannot Log In; I've Signed Up But Have Not Received A Confirmation Email; Can I Create More Than One User Account In The Mobile App; What Should I Do If I Forget My Account's Password - Siemens RDS110.R User Manual

11
Appendices
Frequently asked questions

11.1.12 I've registered an account but cannot log in.

11.1.13 I've signed up but have not received a confirmation
11.1.14 Can I create more than one user account in the mobile

11.1.15 What should I do if I forget my account's password?

11.1.16 Can I change the air quality measurement standard?

11.1.17 How long are date and time valid, if power fails and the

11.1.18 How does "Optimum start control" work?

56 | 59
For more information about equipment selection and activation of the "Kick cycle"
function, see Changing system setup [➙ 35]. For more information about the
interval of running the pump or valve forcibly, see Parameter 24 in Managing
application settings [➙ 27].
Check your email and ensure that you received an activation email. Follow the
instructions to activate your account and then log in to the mobile app.
email.
Check for the email in your Junk or Deleted folder. If there is no email in the Junk
or Deleted folder, request the confirmation email again.
app?
Yes, you can, but you cannot log into different accounts at the same time. Besides,
it is normally unnecessary to do so if you want to manage more than one
thermostat using the app, because one user account can associate with a
maximum of 12 thermostats. However, one thermostat can only be associated with
one user account. If your family members or colleagues want to manage the
thermostats, you can share the account info with them.
See Account creation and association [➙ 41] for more information about account
creation.
You must reset the password following the on-screen instructions in the app.
No, you can't. The thermostat decides the air quality status using the VOC levels
that are defined by the system and not changeable from user side.
For more information about air quality, see Air quality display [➙ 40].
thermostat has no connection to the cloud?
If the power fails and thermostat powers up within five minutes, date and time are
correct. Following power failure and thermostat restarts after five or more minutes,
time is displayed only after synchronization is completed. The date is displayed as
normal.
The date and time will be synchronized automatically once power is resumed and
internet is connected.
The "Optimum start control" function is available when switching from
"Unoccupied" mode to "Economy" or "Comfort" mode.
With "Optimum start control", the thermostat determines when to preheat the room
as per room temperature and scheduled temperature setpoint.
"Optimum start control" can be influenced by entering "Warm-up gradient" to define
warm-up speed. For example, the factory setting of "Warm-up gradient" is 30
A6V11562455_en--_b