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Lenovo ThinkPad T14 Gen 2 User Manual

Lenovo ThinkPad T14 Gen 2 User Manual

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T14 Gen 2, T15 Gen 2, P14s Gen 2, and P15s
Gen 2
User Guide

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  • Page 1 T14 Gen 2, T15 Gen 2, P14s Gen 2, and P15s Gen 2 User Guide...
  • Page 2 Generic Safety and Compliance Notices Second Edition (February 2021) © Copyright Lenovo 2021. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...
  • Page 3: Table Of Contents

    Replace a CRU ....Lenovo apps ....Base cover assembly (T14 Gen 2 and P14s Gen 2) .
  • Page 4 Appendix B. Notices and Purchase additional services..trademarks ....71 Appendix A. Compliance information ....67 T14 Gen 2, T15 Gen 2, P14s Gen 2, and P15s Gen 2 User Guide...
  • Page 5: Discover Your Lenovo Notebook

    Discover your Lenovo notebook ® Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 T14 Gen 2, T15 Gen 2, P14s Gen 2, and P15s Gen 2 User Guide...
  • Page 7: Chapter 1. Meet Your Computer

    Chapter 1. Meet your computer ThinkPad T14 Gen 2 and ThinkPad P14s Gen 2 might be shipped with different microprocessors, namely ® Intel and Advanced Micro Devices (AMD). ThinkPad T15 Gen 2 and ThinkPad P15s Gen 2 are shipped with Intel microprocessors.
  • Page 8 Fingerprint reader* RFID label Trackpad Near field communication (NFC) label* Speaker TrackPoint buttons * for selected models for selected Intel models T15 Gen 2 and P15s Gen 2 T14 Gen 2, T15 Gen 2, P14s Gen 2, and P15s Gen 2 User Guide...
  • Page 9 Microphone* IR camera* / Camera* Webcam privacy shutter* Touch screen* TrackPoint pointing stick Power button Fingerprint reader* Trackpad NFC label* TrackPoint buttons Speaker * for selected models Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy. Power button Press to turn on the computer or put the computer to sleep mode.
  • Page 10: Side View

    Side view Intel models ® USB-C (Thunderbolt™ 4) power USB-C (Thunderbolt 4) connector connector USB 3.2 connector Gen 1 HDMI™ connector Audio connector microSD-card slot Always On USB 3.2 connector Gen 1 Smart-card slot* Security-lock slot Ethernet connector * for selected models T14 Gen 2, T15 Gen 2, P14s Gen 2, and P15s Gen 2 User Guide...
  • Page 11 AMD models USB-C (3.2 Gen 2) power connector USB-C (3.2 Gen 2) connector USB 3.2 connector Gen 1 HDMI connector Audio connector microSD-card slot Always On USB 3.2 connector Gen 1 Smart-card slot* Security-lock slot Ethernet connector * for selected models Related topics •...
  • Page 12: Bottom View

    Bottom view T14 Gen 2 and P14s Gen 2 T15 Gen 2 and P15s Gen 2 Emergency-reset hole Keyboard drainage hole Emergency-reset hole If the computer stops responding and you cannot turn it off by pressing the power button, reset your computer: 1.
  • Page 13: Rear View

    “Connect to a cellular network (for selected models)” on page 9 Specifications For detailed specifications of your computer, go to https://psref.lenovo.com USB specifications Note: Depending on the model, some USB connectors might not be available on your computer. Chapter 1...
  • Page 14 USB-C (Thunderbolt 4) connector functionality. To purchase USB-C accessories, go to https:// www.lenovo.com/accessories Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device.
  • Page 15: Chapter 2. Get Started With Your Computer

    Note: The cellular service is provided by authorized mobile service carriers in some countries or regions. You must have a cellular plan from a service carrier to connect to the cellular network. To establish a cellular connection: 1. Turn off the computer. © Copyright Lenovo 2021...
  • Page 16: Turn On The Airplane Mode

    2. Insert a straightened paper clip into the hole in the tray . The tray ejects. Then, slide the tray out of the computer. Install a nano-SIM card into the tray with the metal contacts facing downward. Insert the tray into the nano-SIM-card slot until you hear a click 3.
  • Page 17 Manage external displays Enable / disable wireless Open / collapse notification center ® Answer incoming calls on Microsoft Teams Decline incoming calls on Microsoft Teams Open the Vantage app. You can customize the function of this key on the Vantage app.
  • Page 18: Use The Trackpoint Pointing Device

    Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling. Use the TrackPoint pointing device TrackPoint pointing stick Use your finger to apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer on the screen moves accordingly.
  • Page 19: Use The Trackpad

    Replace the pointing-stick nonslip cap Note: Ensure that the new cap has grooves Use the trackpad You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. Use the trackpad Right-click zone Left-click zone Chapter 2 Get started with your computer...
  • Page 20: Use The Touch Screen (For Selected Models)

    Use the touch gestures Tap once to select or open an item. Tap twice quickly to display a shortcut menu. Two-finger zoom in or zoom out. Scroll through items. Open the task view to see all open windows. Show the desktop. Notes: •...
  • Page 21 Tap once to single click Tap twice quickly to double-click Tap and hold to right-click Slide to scroll through items Zoom out Zoom in Swipe from the left: view all open windows Swipe from the right: open action center Swipe downwards shortly: show title bar Drag Swipe downwards: close the current app Maintenance tips:...
  • Page 22: Connect To An External Display

    • Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the touch screen. Do not apply solvents to the cloth. • The touch screen is a glass panel covered with a plastic film. Do not apply pressure or place any metallic object on the screen, which might damage the touch panel or cause it to malfunction.
  • Page 23 Set the display mode Press and then select a display mode of your preference. Change display settings 1. Right-click a blank area on the desktop and select display settings. 2. Select the display that you want to configure and change display settings of your preference. You can change the settings for both the computer display and the external display.
  • Page 24 T14 Gen 2, T15 Gen 2, P14s Gen 2, and P15s Gen 2 User Guide...
  • Page 25: Chapter 3. Explore Your Computer

    The description of features might be different from that on your actual user interface. Lenovo Quick Clean Depending on the model, your computer might support the Lenovo Quick Clean feature. The preinstalled Lenovo Quick Clean enables you to temporarily disable the keyboard, screen, trackpad, and TrackPoint pointing device for cleaning.
  • Page 26 Access Glance by Mirametrix Type Glance in the Windows search box and then press Enter. Note: If Glance is uninstalled, you can request it through https://support.lenovo.com/contactus Explore key features Depending on the model, some features might not be available on your computer.
  • Page 27 Note: If your computer comes with an ePrivacy screen, it can work with Glance to achieve better privacy protection. For details, go to https://support.lenovo.com/us/en/videos/vid500144 • Improve productivity – Snap Window: When you select a window on one screen and turn your face to another, the window automatically snaps to the top center of the screen you are facing.
  • Page 28: Color Calibration (For Selected Models)

    1. Click the triangular icon in the Windows notification area to show hidden icons. Then, right-click 2. Follow the on-screen instructions to select a profile as desired. Lenovo provides backup color profiles in Lenovo Cloud. You might need to restore or install color profiles in the following situations: •...
  • Page 29: Manage Power

    Manual mode • Quiet mode: the least fan noise • Balanced mode: balanced performance and fan noise • Performance mode: the highest performance and normal fan noise on ac power on battery power Do the following to select the preferred mode: 1.
  • Page 30 Use P-to-P 2.0 (Peer to Peer 2.0) charging function Both USB-C connectors on the computer feature the Lenovo-unique P-to-P 2.0 charging function. To use the function, ensure that Always On USB and Charge in Battery Mode are enabled in UEFI BIOS of your computers, so that the function works even when the computers are off or in hibernation mode.
  • Page 31: Change The Power Settings

    Note: The actual charging speed of your computer depends on many factors, such as the remaining battery power of the computers, the wattage of the ac power adapter, and whether you are using the computers. Change the power settings ® For ENERGY STAR compliant computers, the following power plan takes effect when your computer has been idle for a specified duration:...
  • Page 32: Use A Microsd Card Or Smart Card (For Selected Models)

    By using NFC, you can simply tap and connect your computer and another NFC-enabled device over a few centimeters or inches. To pair with an NFC card or smartphone: Note: Ensure that the NFC card is in NFC Data Exchange Format (NDEF), otherwise the card cannot be detected.
  • Page 33: Use The Rfid Feature (For Selected Intel Models)

    Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the functionalities of your computer. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.
  • Page 34 Side connectors of docking stations Figure 1. ThinkPad Basic Docking Station Figure 2. ThinkPad Pro Docking Station Figure 3. ThinkPad Ultra Docking Station 1. Audio connector 2. ac power connector ® 3. DisplayPort connector 4. VGA connector 5. USB 2.0 connector 6.
  • Page 35 4. Align the top-left corner of the computer with the guide post of the docking station. Attach your computer to the docking station as shown until you hear a click. Slide the latch in the direction as shown 5. Check the docking status indicator. The docking status indicator turns on when the computer is successfully docked.
  • Page 36 2. Slide the latch in the direction as shown to release the computer, and then grasp both sides of the computer to remove it Connect multiple external displays You can connect multiple external displays to a supported docking station. To ensure that the multiple displays work correctly, refer to the following table and connect the external displays to the appropriate connectors.
  • Page 37: Chapter 4. Secure Your Computer And Information

    MiniSaver lock standards (using Cleat™ locking technology). You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https:// smartfind.lenovo.com...
  • Page 38: Protect Your Privacy (For Selected Models)

    PLP function enables your computer data to be saved timely. However, there is no guarantee that all data is saved in any situation. To check the type of your M.2 solid-state drive: 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window.
  • Page 39 The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.
  • Page 40: Set, Change, And Remove A Password

    5. In the Changes have been saved window, press Enter. 6. Press F10 to save changes and exit the UEFI BIOS menu. • If you have not set a supervisor password, contact a Lenovo authorized service provider to have the power-on password removed.
  • Page 41: Associate Your Fingerprints With Passwords (For Selected Models)

    6. Press F10 to save changes and exit the UEFI BIOS menu. • If you have not set a supervisor password, contact a Lenovo authorized service provider to have the system management password removed. Associate your fingerprints with passwords (for selected models) Do the following to associate your fingerprints with the power-on password and NVMe password: 1.
  • Page 42 T14 Gen 2, T15 Gen 2, P14s Gen 2, and P15s Gen 2 User Guide...
  • Page 43: Chapter 5. Configure Advanced Settings

    2. Select the device that you want the computer to start from and press Enter. Update UEFI BIOS When you install a new program, device driver, or hardware component, you might need to update UEFI BIOS. © Copyright Lenovo 2021...
  • Page 44: Install A Windows Operating System And Drivers

    • Go to and select the entry for your computer. Then, follow the on-screen https://pcsupport.lenovo.com instructions to download and install the latest UEFI BIOS update package. To know more about UEFI BIOS, visit Knowledge Base of your computer at https://pcsupport.lenovo.com...
  • Page 45 • Open the Vantage app to check the available update packages. Select the update packages you want, and then follow the on-screen instructions to download and install the packages. • Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen instructions to download and install necessary drivers and software.
  • Page 46 T14 Gen 2, T15 Gen 2, P14s Gen 2, and P15s Gen 2 User Guide...
  • Page 47: Chapter 6. Cru Replacement

    If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
  • Page 48: Disable Fast Startup And The Built-In Battery

    Disable Fast Startup and the built-in battery Before replacing any CRU, ensure that you disable Fast Startup first and then disable the built-in battery. To disable Fast Startup: 1. Go to Control Panel and view by Large icons or Small icons. 2.
  • Page 49 Removal procedure Installation procedure Chapter 6 CRU replacement...
  • Page 50: Base Cover Assembly (T15 Gen 2 And P15S Gen 2)

    Troubleshooting If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer. Base cover assembly (T15 Gen 2 and P15s Gen 2) Prerequisite Before you start, read and print the following instructions.
  • Page 51 Removal procedure Installation procedure Chapter 6 CRU replacement...
  • Page 52: Memory Module (For Selected Models)

    Troubleshooting If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer. Memory module (for selected models) Prerequisite Before you start, read and print the following instructions. Generic Safety and Compliance Notices Attention: Do not touch the contact edge of the memory module.
  • Page 53: M.2 Solid-State Drive

    Removal procedure Installation procedure M.2 solid-state drive Prerequisite Before you start, read and print the following instructions. Generic Safety and Compliance Notices Attention: If you replace a M.2 solid-state drive, you might need to install a new operating system. For details on how to install a new operating system, see “Install a Windows operating system and drivers”...
  • Page 54 • Do not make the M.2 solid-state drive subject to physical shocks or vibration. Put the M.2 solid-state drive on a soft material, such as cloth, to absorb physical shocks. For access, do the following: 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 42. 2.
  • Page 55: Coin-Cell Battery

    The following information is only for the computer with user-installable modules. Ensure that you use only a Lenovo-authorized wireless module specifically tested for this computer model. Otherwise, the computer will generate an error-code beep sequence when you turn on the computer.
  • Page 56 3. Remove the nano-SIM-card tray if your computer comes with one. See “Connect to a cellular network (for selected models)” on page 9. 4. Remove the base cover assembly. See “Base cover assembly (T14 Gen 2 and P14s Gen 2)” on page 42 or “Base cover assembly (T15 Gen 2 and P15s Gen 2)”...
  • Page 57: Speaker Assembly

    Speaker assembly Prerequisite Before you start, read and print the following instructions. Generic Safety and Compliance Notices For access, do the following: 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 42. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. Then, close the computer display.
  • Page 58: Keyboard

    2. Turn off the computer and disconnect the computer from ac power and all connected cables. Then, close the computer display. 3. Remove the nano-SIM-card tray if your computer comes with one. See “Connect to a cellular network (for selected models)” on page 9. 4.
  • Page 59 • You might be instructed to slide the keyboard frame forward or backward in some of the following steps. In this case, ensure that you do not press or hold the keys while sliding the keyboard frame. Otherwise, the keyboard frame cannot be moved. •...
  • Page 60 3. Loosen the screws that secure the keyboard. 4. Insert the tabs into the two dents near the two screw heads as shown. 5. Pivot the tool in the direction as shown to release the keyboard . Push the keyboard in the direction as shown by arrows to release the latches from the keyboard bezel.
  • Page 61 6. Pivot the keyboard slightly upward as shown by arrow . Then, turn over the keyboard as shown by arrow 7. Put the keyboard on the palm rest as shown and detach the connectors. Then, remove the keyboard. Chapter 6 CRU replacement...
  • Page 62 Installation procedure 1. Attach the connectors and turn over the keyboard as shown. 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the top edge of the keyboard (the edge that is close to the display) is under the keyboard bezel. T14 Gen 2, T15 Gen 2, P14s Gen 2, and P15s Gen 2 User Guide...
  • Page 63 3. Slide the keyboard in the direction as shown by the arrows. Ensure that the latches are secured under the keyboard frame. 4. Tighten the screws to secure the keyboard. Chapter 6 CRU replacement...
  • Page 64 5. Take the new TrackPoint buttons out of the new keyboard packaging. Install the TrackPoint buttons as shown. 6. For T15 Gen 2 and P15s Gen 2, tighten the screw that secures the keyboard. 7. Connect the ac power adapter and all disconnected cables to the computer. T14 Gen 2, T15 Gen 2, P14s Gen 2, and P15s Gen 2 User Guide...
  • Page 65: Chapter 7. Help And Support

    • From the Vantage app. See “Install a Windows operating system and drivers” Where can I get the latest device on page 38, and . “Update UEFI BIOS” on page 37 drivers and UEFI BIOS? • Download from Lenovo Support Web site at https://pcsupport.lenovo.com © Copyright Lenovo 2021...
  • Page 66: Error Messages

    Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 65. Message Solution The computer turned off because the battery power is low.
  • Page 67: Beep Errors

    Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to or scan the following QR Code.
  • Page 68: Self-Help Resources

    How to access? • https://www.lenovo.com/tips Troubleshooting and FAQ • https://forums.lenovo.com Accessibility information https://www.lenovo.com/accessibility • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/ HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Windows recovery options. Reset or restore Windows 1. Go to https://pcsupport.lenovo.com...
  • Page 69: Windows Label

    In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition license downgrade rights. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1.
  • Page 70 • What is the problem? Is it continuous or intermittent? • Any error message or error code? • What operating system are you using? Which version? • Which software applications were running at the time of the problem? • Can the problem be reproduced? If so, how? 2.
  • Page 71: Lenovo Customer Support Center

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 72 T14 Gen 2, T15 Gen 2, P14s Gen 2, and P15s Gen 2 User Guide...
  • Page 73 • Intel models: – TP00103J4 • ThinkPad T14 Gen 2 LTE2 – TP00103J5 – ThinkPad T14 Gen 2: 20W0 and 20W1 • ThinkPad T14 Gen 2 AMD – TP00103J6 – ThinkPad P14s Gen 2: 20VX and 20VY • ThinkPad T14 Gen 2 LTE •...
  • Page 74 The following illustration shows the antenna locations on your computer: 1. Wireless-LAN antenna (main) 2. Wireless-WAN antenna (main, for selected models) 3. Wireless-WAN antenna (auxiliary, for selected models) 4. Wireless-LAN antenna (auxiliary) 5. 4x4 MIMO Wireless-WAN antenna (auxiliary, for selected Intel models) 6.
  • Page 75 Relative humidity • Operating: 8% to 95% at wet-bulb temperature 23°C (73°F) • Storage and transportation: 5% to 95% at wet-bulb temperature 27°C (81°F) Appendix A. Compliance information...
  • Page 76 T14 Gen 2, T15 Gen 2, P14s Gen 2, and P15s Gen 2 User Guide...
  • Page 77 Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 78 Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.