Lenovo ThinkPad T14 Gen 6 User Manual

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ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD / ThinkPad T16 Gen

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Summary of Contents for Lenovo ThinkPad T14 Gen 6

Page 1 User Guide ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD / ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD...
Page 2 Generic Safety and Compliance Notices First Edition (April 2025) © Copyright Lenovo 2025. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...
Page 3 Chapter 3. Explore your computer . . 25 Register FIDO2 USB device in ThinkShield Lenovo apps ....Passwordless Power-On Device Manager. . . Lenovo Commercial Vantage ..
Page 4 Diagnostics tool....My built-in battery is not fully charged ..Troubleshoot and diagnose at Lenovo Startup problems ....
Page 5 Wireless WAN module and Wireless WAN module bracket (for selected 5G models) . . . 120 Call Lenovo ....M.2 solid-state drive and M.2 solid-state drive Before you contact Lenovo .
Page 6 User Guide...
Page 7 Discover your Lenovo notebook ® Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
Page 8 User Guide...
Page 9 Chapter 1. Meet your computer This chapter introduces the appearance, features and specifications of your computer. Front view Have a quick glance at the front view of your computer. ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD Description Description Item...
Page 10 Description Description Item Item Speaker NFC (near field communication) mark* Trackpad TrackPoint Three Buttons * for selected models User Guide...
Page 11 ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD Description Description Item Item Microphone* Infrared camera* / camera* Webcam privacy shutter Touch screen* ® Power button with fingerprint reader* TrackPoint pointing stick Trackpad NFC (near field communication) mark* TrackPoint Three Buttons * for selected models Chapter 1 Meet your computer...
Page 12 Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy. Important information Your computer contains magnets. Keep a safe distance away from devices and objects that might be affected by magnets, such as credit cards.
Page 13 Side view Have a quick glance at connectors on both sides of your computer. Description Description Item Item ® USB-C power connector (Thunderbolt™ 4) Note: For AMD models, when you HDMI™ connector connect a USB 3.2 Gen 2 device to this connector, the supported transfer rate is up to 10Gbps.
Page 14 Note: For more information about the USB connector name update, see Appendix C “Notice for USB connector name update” on page 139. * for selected models Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed in the connector name or below for each corresponding device.
Page 15 Bottom view Have a quick glance at the bottom part of your computer. ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD Description Description Item Item Emergency-reset hole Speaker...
Page 16 2. Insert a straightened paper clip into the hole to cut off power supply temporarily. 3. Connect your computer to ac power and then turn on your computer. Note: If your computer is still no response, you can call Lenovo Customer Support Center to get further help.
Page 17 Switching (IPS) technology • Display ratio: 16:10 • Display resolution: – ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD: 1920 x 1200 pixels or Display 2880 x 1800 pixels – ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD: 1920 x 1200 pixels or 3840 x 2400 pixels •...
Page 18 – USB-C to DP: up to 5120 x 3200 pixels, 60 Hz • Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https:// www.lenovo.com/accessories • USB-C connector (Thunderbolt 4) • USB-C connector (DP Alt mode DP2.1) User Guide...
Page 19 • “Check the battery status” on page 33 • “Charge the computer with ac power” on page 33 Complete the operating system setup Before exploring your computer, you need to complete the operating system setup. The setup includes but is not limited to: © Copyright Lenovo 2025...
Page 20 • Select the country or region. • Connect to an available network. • Accept the license agreement. • Create a Microsoft account or log in with your Microsoft account. • Set up your password, fingerprint, or facial recognition as preferred. •...
Page 21 Connect to a cellular network (for selected models) To connect a 4G or 5G cellular data network, you must have a wireless wide area network (WWAN) module and a nano-SIM card installed. The nano-SIM card might come with your computer by countries or regions. If no nano-SIM card is shipped, you will need to purchase one from authorized service carriers.
Page 22 The following tables introduce the functions of keyboard shortcuts. FnLock and function keys Key / Key combination Function description Switch between the special and standard functions of the function keys (F1–F12). Function keys provide two sets of functions: special function and standard function.
Page 23 You can customize keyboard settings in Vantage app. To customize detailed settings, open the Vantage app, and then click Device ➙ Input & Accessories. For more keyboard shortcuts, go to https://support.lenovo.com/us/en/solutions/windows-support Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.
Page 24 Press Ctrl+TrackPoint center button+TrackPoint pointing stick at the same time to zoom in or zoom out. Disable the TrackPoint pointing device The TrackPoint pointing device is enabled by default. You can disable the device and change settings such as the speed of cursor when using the TrackPoint pointing stick and the TrackPoint center button. To change the settings, do the following: Step 1.
Page 25 Notes: • Some gestures are not available in the following cases: – if the last action was done from the TrackPoint pointing device. – when you are using certain apps. – when you are using two or more fingers and your fingers are too close. •...
Page 26 To do this Gesture Two fingers stretch out. Zoom in. Two fingers pinch in. Zoom out. Two fingers slide horizontally or vertically. Scroll through items. Three-and-four-finger touch gestures To do this Gesture Three fingers tap once. Open search window. Four fingers tap once. Open notification center.
Page 27 To do this Gesture Three- or four-finger swipes up. Show all windows. Three- or four-finger swipes down. Show the desktop. Three- or four-finger swipes left or right. Switch between open apps or windows. Disable the Trackpad The Trackpad is enabled by default. To disable the device: Step 1.
Page 28 One-finger touch gesture To do this Gesture Tap and hold. Open a shortcut menu. Swipe from the left. Open the widget panel. Swipe from the right. Open notification center. Two-finger touch gesture To do this Gesture Move two fingers towards. Zoom out.
Page 29 Three-and-four-finger touch gesture To do this Gesture Swipe with three fingers up. Show all open windows. Swipe with three fingers down. Show the desktop. Swipe with three fingers to the left or right. Switch apps. Swipe with four fingers to the left or right. Switch desktops.
Page 30 Step 7. If the touch screen still cannot work normally, the touch screen might get damaged. You can call Lenovo Customer Support Center to get further help. Connect to an external display Connect your computer to a projector or a monitor to give presentations or expand your workspace.
Page 31 Connect to a wireless display ® To use a wireless display, ensure that both your computer and the external display support the Miracast feature. Press Windows logo key+K and then select a wireless display to connect with. Set the display mode Press or Fn key+ and then select a display mode of your preference.
Page 32 User Guide...
Page 33 Lenovo AI Now (for selected models) Lenovo AI Now is a personal and private AI assistant to help with inspiration, writing, summarizing, and quick settings for your computer. With local AI models, it can ensure your data security and provide a secure AI experience.
Page 34 • PC Assistant: Set up and optimize your computer. It provides smart setup features and can connect you to timely Lenovo services. For example, you can ask AI Now to help turn on Eye Care mode or find the nearest service center.
Page 35 – Virtual presenter: Overlay your face on any materials you want to present like a presentation. • Privacy – Privacy Alert: An alert icon appears on your computer screen when a shoulder surfer appears behind you. – Privacy Guard: Your screen becomes blurred when a shoulder surfer appears behind you. Press Alt +F2 to cancel the blur effect.
Page 36 • Some features might not be able to be used at the same time. • The Lenovo View app periodically updates features to improve your camera and video call experience. The feature description might be different from that on your actual user interface.
Page 37 Use the TrackPoint Quick Menu You can click the edit button to rearrange the features in the preview panel, or drag and drop the features on the right to the preview panel to customize your quick menu. • Camera You can adjust the brightness and contrast of the camera, and restore the settings to default by tapping the reset button •...
Page 38 Note: The feature does not work when Dolby Voice is off. Click the link in NOISE SUPPRESSION to help you enable it. • Quick Clean You can temporarily disable the keyboard, screen, Trackpad, and TrackPoint pointing device to clean your computer.
Page 39 If any color profile is lost or damaged, a window will be displayed to remind you to restore the color profiles. Click Yes in the window prompted, and the color profiles will be restored from Lenovo Cloud automatically. When the display has been replaced If your display has been replaced by a Lenovo-authorized service provider, follow the instructions to install new color profiles.
Page 40 Intelligent Thermal Solution (ITS) driver. To download the ITS driver, do the following: Step 1. Go to https://pcsupport.lenovo.com Step 2. Type Intelligent Thermal Solution driver in the search box and then press Enter. Step 3.
Page 41 • Output rating of the ac power adapter (AMD models): – ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD: 20 V dc, 3.25A – ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD: 20 V dc, 3.25A or 5A When the battery power is low, charge your battery by connecting your computer to ac power with the supplied power adapter.
Page 42 Note: Some models may not ship with ac adapters or power cords. Use only the certified adapters and power cords provided by Lenovo that comply with the requirements of relevant national standards to charge the product. It is recommended to use the Lenovo qualified adapters. You can refer to https:// www.lenovo.com/us/en/compliance/eu-doc...
Page 43 Change the power settings Follow the instructions to change the power settings of your preference. ® For ENERGY STAR compliant computers, the following power plan takes effect by default when your computer is on ac power and has been idle for a specified duration: •...
Page 44 If your computer supports NFC, you will see an NFC mark or label around the Trackpad area. To turn on NFC: Step 1. Type Airplane mode in the Windows search box and then press Enter. Step 2. Ensure that Airplane mode is off and turn on the NFC function. By using NFC, you can simply tap and connect your computer and another NFC-enabled device over a few centimeters or inches.
Page 45 Note: The slot supports cable locks that conform to the Kensington Nano Saver lock standards using Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com Log in with fingerprint recognition (for selected models) The fingerprint reader is integrated with the power button.
Page 46 Turn on or turn off the Turn off my screen when I leave switch. Protect data against power loss NVMe (Non-Volatile Memory express) M.2 solid-state drive features the Lenovo-unique PLP (Power Loss Protection) function to avoid data loss or damage.
Page 47 To check the type of your M.2 solid-state drive: Step 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window. On the TOOLS tab, select SYSTEM INFORMATION ➙ STORAGE using the arrow keys.
Page 48 The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.
Page 49 Lenovo-authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the relevant replacement procedure, see “CRU list”...
Page 50 Follow the instructions to remove the supervisor password if you forget your supervisor password. There is no service procedure to remove the password. You can contact a Lenovo-authorized service provider to have the system board replaced. A fee will be charged for parts and service.
Page 51 The User operation request window is displayed. You are prompted to press the button on the connected FIDO2 USB device, and then follow the on-screen instructions to close the window. Press Esc to exit and restart your computer. Notes: • If you want to unregister your devices, click the available FIDO2 USB device that you want to unregister in the My Device field and enter the correct power-on password for verification.
Page 52 • If you click Skip, you can enter the BIOS setup menu without BIOS management authority. But certificate reset is allowed. Reset certificate The enrolled certificate cannot be disabled. You can reset or remove it: 1. Restart the computer. When the logo screen is displayed, press F1. 2.
Page 53 Note: The Lenovo BIOS Simulator Center makes periodic updates of the settings. The UEFI BIOS simulator interface and description of settings might be different from that on your actual user interface. Customize BIOS Defaults The feature provides a solution to backup your preferred BIOS Setup settings.
Page 54 Step 2. Select Restart ➙ Save Custom Defaults. Step 3. Click Yes to save the settings configuration you customized. Load the customized settings configuration Follow the instructions to load the customized settings configuration. Step 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. Step 2.
Page 55 Scroll down to the bottom. Click Get help and follow the on-screen instructions. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 56 For more solutions to audio problems, go to https://support.lenovo.com/solutions/ht501860 If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 57 Keyboard problems My keyboard does not work Problem: What should I do if my keyboard does not work? Solution: If your keyboard does not work or types wrong characters, try the following solutions one by one to troubleshoot and fix the issue: 1.
Page 58 If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist My keyboard backlight does not work Problem: What should I do if my keyboard backlight does not work?
Page 59 5. Update UEFI BIOS to the latest version. For details, refer to “UEFI BIOS problems” in this User Guide. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 60 If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist My computer has no power Problem: What should I do if my computer has no power?
Page 61 Note: If there is more than one HID-compliant mouse device listed, perform steps c–f for each device. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 62 Right-click the display driver and select Properties. d. Under Driver, select Roll Back Driver and follow the on-screen instructions. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 63 Follow the on-screen instructions to install the device drivers and necessary programs. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 64 5) Restart your computer. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 65 Note: During the enrollment, it is recommended that you follow the on-screen instructions to enroll the full image of your fingerprint. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 66 Right-click the touchpad, and select Properties. d. Under Driver, select Roll Back Driver and follow the on-screen instructions. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 67 Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. b. Select Config ➙ Keyboard/Mouse, then turn on the TrackPoint switch. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 68 Follow the on-screen instructions to install the device drivers and necessary programs. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 69 Type task manager in the Windows search box and press Enter. b. Terminate power-consuming applications or processes that are not in use. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 70 Follow the on-screen instructions to install the device drivers and necessary programs. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 71 3. If the issue is still not fixed, update the UEFI BIOS to the latest version. For details, refer to “UEFI BIOS problems” in this User Guide. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 72 Right-click the USB device you would like to update. e. Select Update driver and follow the on-screen instructions. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 73 If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist Create a recovery drive Problem: How to create a recovery drive? Solution: To create a recovery drive, take the following steps: Attention: The process of creating a recovery drive deletes all the data stored on the USB drive, including the data stored in a hidden folder.
Page 74 If Windows does not reinstall the driver automatically, open device manager and click Action ➙ Scan for hardware changes. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 75 Network connection problems Wi-Fi connection error Problem: What should I do if I cannot connect to Wi-Fi? Solution: If you cannot connect to Wi-Fi, try the following solutions one by one to troubleshoot and fix the issue: 1. Ensure that Wi-Fi is turned on and Airplane mode is turned off. Take the following steps: a.
Page 76 8. Contact your Internet service provider to check if there are any issues with your internet plan or connection. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 77 5. Update the UEFI BIOS to the latest version. For details, refer to “UEFI BIOS problems” in this User Guide. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 78 Select Temporary files, select the item you want to delete, and then click Remove files. Note: The selected files and their data will be permanently deleted. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 79 Clear Allow the computer to turn off this device to save power under the Power management tab. e. Follow the on-screen instructions to save your changes. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 80 For details, refer to the part replacement information in this User Guide. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 81 4. If the storage drive on your computer is a customer replaceable unit, replace it. For details, refer to the part replacement information in this User Guide. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 82 • If your computer uses UEFI boot mode, the USB drive should be formatted with FAT32. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 83 Depending on your specific situation, you can choose from different recovery options. For details, go to https://support.microsoft.com/windows_recovery 12. Use memory module(s) with higher speed. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 84 Note: If your device is connected to a network, network policy settings might prevent you from completing the step. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 85 If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist Reset my Windows password Problem: How to reset my Windows password? Solution: To reset your Windows password, choose one of the following solutions: •...
Page 86 Windows operating system. Before installing a particular Windows version, check the compatibility list and the minimum system requirements for the Windows version. For details, go to https://support.lenovo.com/solutions/ht512575 ® b. For models with a Trusted Platform Module, if you are using the Windows BitLocker Drive Encryption feature, ensure that you have disabled the feature.
Page 87 6. Follow the on-screen instructions to install the device drivers and necessary programs. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 88 4. Follow the on-screen instructions to install the device drivers and necessary programs. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 89 You suspect your device has been infected. Use installation media to reinstall Windows operating system. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 90 2. If an update package is available, follow the on-screen instructions to download and install the package. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 91 1. Restart your computer. 2. Reinstall the driver. Find general solutions, go to https://support.lenovo.com/solutions/HT105331 If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist Chapter 6...
Page 92 2. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 93 33% to 65% LED indicators on Esc, F1 and F4 blink simultaneously 66% to 100% If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 94 If the solid-state drive firmware update package is available, follow the on-screen instructions to download and install the package. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 95 If the solid-state drive firmware update package is available, follow the on-screen instructions to download and install the package. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
Page 96 If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist Recover my computer Problem: How to recover my computer? Solution: To recover your computer, try the following solutions one by one:: 1.
Page 97 IMEI number. • Parts lookup and purchase: . You can find service parts by serial https://support.lenovo.com/parts-lookup number or machine type. • Lenovo BIOS Simulation Center: https://download.lenovo.com/bsco/index.html . You can explore the BIOS settings of your device. • Additional services purchase: .
Page 98 – Type get help in the Windows search box – Use Windows Search – Microsoft Support Web site: https://support.microsoft.com • Reset or restore Windows – Use Lenovo recovery options: https://support.lenovo.com/HowToCreateLenovoRecovery – Use Windows recovery options: Go to https://pcsupport.lenovo.com and search by the product name or serial number.
Page 99 If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 97. Message Solution The computer turned off because the battery power is low.
Page 100 • We recommend that you speak to our Customer Support Center before attempting to service the computer yourself so that you can be directed to the correct documentation and repair information. It might be recommended to have a Lenovo-authorized service provider repair your computer depending on the complexity of the error or fault.
Page 101 (service provider only). Diagnostics tool This section provides introduction to a set of diagnostics and troubleshooting tools at Lenovo Support Web site, the Vantage app, and in your computer. They can help you diagnose common software and hardware issues.
Page 102 Lenovo Service Bridge. Lenovo Service Bridge helps to connect your computer with Lenovo diagnosing tools. • Lenovo Support Web site makes periodic updates of the sections to keep improving your experience with your computer. The Web site interface and descriptions of sections might be different from that on your actual interface.
Page 103 Lenovo Memory Self Repair (for Intel models only) Lenovo Memory Self Repair (hereafter referred to as repair tool) enables you to repair memory single-bit or single-row failure with internal redundant resources. It is recommended that you use the repair tool in the following situations: •...
Page 104 In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition license downgrade rights. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the needed information before you contact Lenovo.
Page 105 • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
Page 106 • https://www.lenovo.com/warranty/llw_02 • https://pcsupport.lenovo.com/warrantylookup User Guide...
Page 107 If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
Page 108 For the removal procedure, refer to the built-in battery replacement instructions in this documentation. • For the non-CRUable built-in battery connected to the system board with comb connectors: Call Lenovo Customer Support Center for help. To check whether the built-in battery on your computer is a CRU, see the CRU list in Chapter 8 “CRU replacement”...
Page 109 2. Turn off the computer and disconnect the computer from ac power and all connected cables. Part location • ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD • ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD Remove the keyboard Follow the instructions to remove the keyboard.
Page 110 Tools needed: Phillips head screwdriver Step 1. Loosen the screws that secure the keyboard. ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD Step 2. Push the keyboard in the direction as shown by arrows to release the latches from the keyboard bezel.
Page 111 Step 3. Pivot the keyboard slightly upward and then turn over the keyboard Step 4. Put the keyboard on the palm rest as shown and detach the connectors. Then, remove the keyboard. Chapter 8 CRU replacement...
Page 112 Install the keyboard Follow the instructions to install the keyboard. Note: You might be instructed to slide the keyboard frame forward or backward in some of the following steps. In this case, ensure that you do not press or hold the keys while sliding the keyboard frame. Otherwise, the keyboard frame cannot be moved.
Page 113 Step 4. Tighten the screws to secure the keyboard. ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD Chapter 8 CRU replacement...
Page 114 3. Remove the nano-SIM-card tray if your computer comes with one. See “Connect to a cellular network (for selected models)” on page 13. 4. Close the computer display and turn over the computer. Part location • ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD User Guide...
Page 115 Note: Open the base cover assembly as shown with a pressure of less than 5 kg. Release the pressure immediately when the base cover hook is released. ThinkPad T14 Gen 6 and ThinkPad P14s Gen 6 AMD Chapter 8 CRU replacement...
Page 116 ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD User Guide...
Page 117 Step 2. Install the base cover assembly as shown below. ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD Chapter 8 CRU replacement...
Page 118 Reinstall the screws in alphabetic order (a to g). ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD User Guide...
Page 119 Reinstall the screws in alphabetic order (a to g). If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer. Memory module shielding cap (for selected models) Follow the instructions to replace the memory module shielding cap.
Page 120 4. Remove the base cover assembly. See “Base cover assembly” on page 106. Part location • ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD • ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD Step 1. Remove the memory module shielding cap as shown below.
Page 121 Note: Ensure that the arrows on the memory module shielding cap point upwards to the direction of the thermal fan assembly. Otherwise, the memory module shielding cap cannot be installed correctly. ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD Chapter 8...
Page 122 Note: Ensure that you follow the installation order for memory modules shown in the following table. Memory modules Installation order Slot 1 Slot 1 and slot 2 Part location • ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD User Guide...
Page 123 • ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD Step 1. Remove the memory module as shown below. ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD Chapter 8 CRU replacement...
Page 124 ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD Step 2. Install the memory module as shown below. ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD User Guide...
Page 125 • Wireless WAN ready model identifies that product has preinstalled wireless WAN antennas and allows a user-installable wireless WAN module. • Only wireless WAN model or wireless WAN ready model is allowed to install the optional Lenovo wireless WAN module.
Page 126 • ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD Tools needed: Phillips head screwdriver Step 1. Remove the wireless WAN module and its bracket as shown below. ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD User Guide...
Page 127 Figure 1. 4G models ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD Figure 2. 4G models Step 2. Install the wireless WAN module and its bracket in reverse order. Ensure that the antenna cables are installed appropriately: • The blue cable is connected to the connector labeled Blue on the module. •...
Page 128 • Wireless WAN ready model identifies that product has preinstalled wireless WAN antennas and allows a user-installable wireless WAN module. • Only wireless WAN model or wireless WAN ready model is allowed to install the optional Lenovo wireless WAN module.
Page 129 Tools needed: Phillips head screwdriver Step 1. Remove the wireless WAN module and its bracket as shown below. ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD Figure 3. 5G models ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD...
Page 130 Figure 4. 5G models Step 2. Install the wireless WAN module and its bracket in reverse order. Ensure that the antenna cables are installed appropriately: • The blue cable is connected to the connector labeled Blue on the module. • The black and grey cable is connected to the connector labeled Black Grey on the module. •...
Page 131 4. Remove the base cover assembly. See “Base cover assembly” on page 106. Part location • ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD • ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD Tools needed: Phillips head screwdriver...
Page 132 Step 1. Remove the M.2 solid-state drive and its bracket as shown below. Type 1: ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD Type 1: ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD Type 2: ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD...
Page 133 Built-in battery Follow the instructions to replace the built-in battery. Before you start, read Generic Safety and Compliance Notices CAUTION: Use only the Lenovo-authorized battery specified for the computer. Any other battery could ignite or explode. Chapter 8 CRU replacement...
Page 134 Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery may not be covered by warranty.
Page 135 • ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD Tools needed: Phillips head screwdriver Step 1. Remove the built-in battery as shown below. ThinkPad T14 Gen 6 / ThinkPad P14s Gen 6 AMD Chapter 8 CRU replacement...
Page 136 ThinkPad T16 Gen 4 / ThinkPad P16s Gen 4 AMD Step 2. Before installing the built-in battery, thoroughly check the battery compartment and ensure that there are no foreign or sharp objects that could cause damage to the battery. Step 3. Install the built-in battery in reverse order.
Page 137 • ThinkPad P16s Gen 4 AMD • TP00160C1 for China mainland only for India only Table 3. Korean Minimum Energy Performance Standard (MEPS) value (For ThinkPad T14 Gen 6) Energy efficiency labeling Energy efficiency information Computer type • For Intel models: 8.7 Annual power consumption (kWh) •...
Page 138 Table 3. Korean Minimum Energy Performance Standard (MEPS) value (For ThinkPad T14 Gen 6) (continued) Energy efficiency labeling Energy efficiency information • For Intel models: 0.91 Power consumption in sleep mode (W) • For AMD models: 3 • For Intel models: 0.32 Power consumption in off mode (W) •...
Page 139 The following illustration shows the antenna locations on your computer: ThinkPad T14 Gen 6 and ThinkPad P14s Gen 6 AMD (Black models) Appendix A. Compliance information...
Page 140 ThinkPad T14 Gen 6 (Silver models) Wireless LAN antenna (main) Wireless LAN antenna (auxiliary) Wireless WAN antenna (main, for selected models) Wireless WAN antenna (MIMO1, for selected models) Wireless WAN antenna (auxiliary, for selected models) Wireless WAN antenna (MIMO2, for selected models)
Page 141 ThinkPad T16 Gen 4 and ThinkPad P16s Gen 4 AMD Wireless LAN antenna (main) Wireless LAN antenna (auxiliary) Wireless WAN antenna (MIMO1, for selected models) Wireless WAN antenna (main, for selected models) Wireless WAN antenna (MIMO2, for selected models) Wireless WAN antenna (auxiliary, for selected models) Operating environment This section provides information about the operating environment of your computer.
Page 142 Note: When you charge the battery, its temperature must be no lower than 10°C (50°F). Relative humidity • Operating: 8% to 95% at wet-bulb temperature 23°C (73°F) • Storage and transportation: 5% to 95% at wet-bulb temperature 27°C (81°F) User Guide...
Page 143 Lenovo keyboards support various accessibility features. For example: – Tactile markings on some keys for easier identification Tactile markings provide all users with a way to find keys without looking at the keyboard. Lenovo provides bumps for the following keys: –...
Page 144 To learn how to use the TrackPoint pointing device, see “Use the TrackPoint pointing device” on page 15 • Industry-standard connectors The industry-standard connectors on Lenovo products enable better compatibility with peripheral devices. • Operating systems...
Page 145 – Vision features, such as text size and visual effect settings, make the screen contents easier to see. – Hearing features, such as audio and caption settings, make the screen contents easier to hear. – Interaction features, such as speech and eye-control settings, make the product easier to control. To access the accessibility features of the Windows 11 operating system, go to Start ➙...
Page 146 User Guide...
Page 147 Appendix C. Notice for USB connector name update The USB Implementers Forum published a revision of the guideline for USB connector names in September, 2022. Lenovo follows the revised guideline and updates USB connector names accordingly. You can refer to the table below for naming update details.
Page 148 User Guide...
Page 149 Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 150 Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.

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