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AJAX DoubleButton User Manual
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AJAX DoubleButton User Manual

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Updated April 23, 2021
DoubleButton is a wireless hold-up device with advanced protection against
accidental presses. The device communicates with a hub via the encrypted
radio protocol and compatible only with Ajax security systems. The
line-of-sight communication range is up to 1300 meters. DoubleButton operates
from the pre-installed battery up to 5 years.
DoubleButton is connected and configured via
on iOS, Android,
macOS, and Windows. Push notifications, SMS, and calls can notify about
alarms and events.

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Summary of Contents for AJAX DoubleButton

  • Page 1 Updated April 23, 2021 DoubleButton is a wireless hold-up device with advanced protection against accidental presses. The device communicates with a hub via the encrypted radio protocol and compatible only with Ajax security systems. The line-of-sight communication range is up to 1300 meters. DoubleButton operates from the pre-installed battery up to 5 years.
  • Page 2 2. LED indicators / plastic protective divider 3. Mounting hole DoubleButton is a wireless hold-up device, featuring two tight buttons and a plastic divider to protect against accidental presses. When pressed, it raises an alarm (hold-up event), transmitted to users and to the security company’s monitoring station.
  • Page 3 2. Check if your hub is on and connected to the Internet (via Ethernet cable, Wi- Fi, and/or mobile network). You can do this in the Ajax app or by looking at the Ajax logo on the front panel of the hub. The logo should light with white or green if the hub is connected to the network.
  • Page 4 flash green once. DoubleButton will appear in the list of hub devices in the app. To connect DoubleButton to a hub, it should be located on the same protected object as the system (within the hub’s radio network range). If the connection fails, try again in 5 seconds.
  • Page 5 Active Temporary Deactivation Temporarily deactivated Firmware DoubleButton firmware version Device ID DoubleButton is set up in the Ajax app: 1. Go to the Devices tab 2. Select DoubleButton from the list. 3. Go to Settings by clicking on the icon.
  • Page 6 A temporarily deactivated device will not raise an alarm when pressed Temporary Deactivation Disconnects DoubleButton from a hub and Unpair Device removes its settings A DoubleButton alarm generates an event notification sent to the security...
  • Page 7 Note that the alarm confirmation is a separate event that does not cancel the alarm transmission. Whether or not the feature is enabled, DoubleButton alarms are sent to a CMS and to security system users. DoubleButton blinks red and green to indicate command execution and battery...
  • Page 8 Battery status indication The battery replacement is After the main indication, the required. DoubleButton entire frame lights up red and (follows Feedback Indication) commands are delivered to a gradually goes out DoubleButton can be fixed on a surface or carried around.
  • Page 9 When routing DoubleButton through ReX, keep in mind that it does not automatically switch between a range extender and a hub. You can assign DoubleButton to a hub or another ReX in the Ajax app.
  • Page 10 The button is easy to carry around thanks to a special hole on its body. It can be worn on the wrist or neck, or be hanged on a keyring. DoubleButton has an IP55 protection index. Which means that the device body is protected from dust and splashes. And a special protective divider, tight buttons,...
  • Page 11 Note that the alarm confirmation feature does not disable the alarm transmission. Whether or not the feature is enabled, DoubleButton alarms are sent to a CMS and to security system users. To raise a confirmed alarm (hold-up event) with the same device, you need to perform any of these to actions: 1.
  • Page 12 More frequent use may decrease battery life. You can check the battery status at any time in the Ajax app. Keep new and used batteries away from children. Do not ingest battery, Chemical Burn Hazard. If DoubleButton cools down up to -10°C and below, the battery charge indicator...
  • Page 13 Number of buttons LED indicating command delivery Available To raise an alarm, press 2 buttons simultaneously Protection against accidental press Protective plastic divider 868.0 – 868.6 MHz or 868.7 – 869.2 MHz, Frequency band depending on the sales region Operates only with Compatibility on OS Malevich 2.10 and higher Maximum radio signal power...
  • Page 14 3. Quick Start Guide The warranty for the AJAX SYSTEMS MANUFACTURING Limited Liability Company products is valid for 2 years after purchase and does not extend to the bundled battery. If the device does not function properly, we recommend that you first contact the...