Parts Ordering Information - Thermo Scientific 60-12 Operating And Service Manual

5.2

Parts Ordering Information

For the fastest service when ordering parts, telephone or FAX the Thermo Fisher
Scientific Parts Department at the numbers given below. Your regional field service
representative can also assist you with parts orders, but this may delay shipment of
your parts.
The recommended procedure for ordering parts is:
1. Determine the broken or faulty part.
2. Locate the part in the Parts List.
3. Find the part number(s) for the item(s) you need.
4. Before you contact Thermo Fisher Scientific for your parts, make sure you have
5. Telephone or FAX:
20
the following information:
 Machine model and serial number
Purchase Order number

 Date Required
 Preferred shipping method
Part number(s), descripto9in, and quantity needed.

Thermo Fisher Scientific
Customer Service Department
th
501 90 Ave NW
Minneapolis, MN 55433
FAX: (763) 783-2525
Phone: 1-800-445-3503
Return Material Authorization and Repair: 1-800-445-3503
REC 3016 Rev M